A reason why I like the doctor-going-undercover idea is because a physician can rate another physician. If such a procedure was done, I'd also recommend the doctor-acting-as-a-patient also record the entire interview via a secret recording device.
Reason for this is because patients often times give a negative review simply for a bad outcome or if they didn't get what they wanted. We as doctors know that sometimes bad outcomes cannot be avoided even with the best of treatment, and that sometimes patients want something that is actually going to make them worse, but if we refuse, they get ticked at us.
The reason for the doctor to record everything is to make sure the doctor-acting-as-a-patient that is grading the other doctor doesn't do so unfairly, and if the doctor being graded is unfairly stamped as doing poor practice, they have a means to check why and defend themselves based on real objective evidence. To allow a doctor to be checked off as doing bad practice without objective means to confirm it would actually be worse than what's going on now.
But no one will go with my idea. I know it. So be it, I can only control what I can control.
Last edited by whopper; 10-21-2011 at 09:46 AM.
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10-21-2011, 07:38 AM
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