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Old 10-31-2011, 04:08 PM   #351
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If I were you, I would probably contact the training director at the site and leave a voicemail (depending what time zone you're in) letting him/her know about the situation. What do you have to lose, right?
Thanks for your advice, I just did that but in an e-mail (they are in EST). Hopefully, they understand and will still consider me for the program.
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Old 10-31-2011, 04:18 PM   #352
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Thanks for your advice, I just did that but in an e-mail (they are in EST). Hopefully, they understand and will still consider me for the program.
If they're in the northeast, they might not even have power yet... seriously. Some schools/businesses will be out for days (in addition to the millions of people without power).
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Old 10-31-2011, 04:29 PM   #353
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If they're in the northeast, they might not even have power yet... seriously. Some schools/businesses will be out for days (in addition to the millions of people without power).
Thanks, but they aren't. The farthest northeast I've got is Western Pennsylvania (Pittsburgh), and this site is west of that.
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Old 10-31-2011, 04:30 PM   #354
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Thanks, but they aren't. The farthest northeast I've got is Pennsylvania, and this site is west of that.
Oh well. Maryland even got some snow.
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Old 10-31-2011, 04:36 PM   #355
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Oh well. Maryland even got some snow.
really, wow. I remember Chicago and DC last year absolutely getting blanketed, but I think that was later in the season.

I can only hope they will understand that it was not an intentional mistake, and will allow APPIC to fix that.
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Old 10-31-2011, 04:57 PM   #356
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really, wow. I remember Chicago and DC last year absolutely getting blanketed, but I think that was later in the season.

I can only hope they will understand that it was not an intentional mistake, and will allow APPIC to fix that.
If they don't, then you probably wouldn't have enjoyed an internship there anyway... Last year, there was a snowstorm on an interview day and schools all around me were closed, roads were icy, there were tons of accidents, etc., so I chose to call the site at 5AM to say that I wouldn't be able to make it due to the weather. I sent them an email a few hours later. They responded around 6PM, by email, saying that all other applicants had made it and so they were not able to arrange a phone interview or alternate date (even though they had had to cancel interviews the previous week due to bad weather). So I said I hoped they would reconsider and they never responded. I didn't reapply to that site this year because, if they're that rigid about interviewing applicants who have paid $ to apply to their site and travel there, there's no way I would have fit in or enjoyed the year.

... And when I was applying to grad programs, Fordham's secretary really messed up interview scheduling/communication and then I got a nasty email from the director of the program that he had to rescind and apologize for when I forwarded him my emails with the secretary... So he did a phone interview with me, about an hour after our scheduled time because he claimed he had been dialing the wrong number... for an hour, I guess. Someone pointed out that I probably wouldn't want to deal with the requirements of a program where everything was chaotic.

So yeah, at least this happened early on so you can add more sites with later deadlines if you want. Good luck!
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Old 10-31-2011, 05:22 PM   #357
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i just submitted all my applications excited, but nervous too...
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Old 10-31-2011, 05:42 PM   #358
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i just submitted all my applications excited, but nervous too...
Congratulations! Now you can wait. ... and wait... and wait...
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Old 10-31-2011, 05:54 PM   #359
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Congratulations! Now you can wait. ... and wait... and wait...
Congrats and welcome to the game of waiting.
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Old 10-31-2011, 05:56 PM   #360
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really, wow. I remember Chicago and DC last year absolutely getting blanketed, but I think that was later in the season.

I can only hope they will understand that it was not an intentional mistake, and will allow APPIC to fix that.
Yay, the Training Director e-mailed saying that they are keeping their application portal open until tomorrow afternoon b/c of technical difficulties from other applicants as well (I'm going to assume this is likely those in the NE who's got a snow storm and power knocked out).

It's Nationwide Children's Hospital, so for those who are considering the site, yes, you can still apply through tomorrow afternoon!
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Old 10-31-2011, 06:15 PM   #361
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Yay, the Training Director e-mailed saying that they are keeping their application portal open until tomorrow afternoon b/c of technical difficulties from other applicants as well (I'm going to assume this is likely those in the NE who's got a snow storm and power knocked out).

It's Nationwide Children's Hospital, so for those who are considering the site, yes, you can still apply through tomorrow afternoon!
Yay! I bet you feel a lot better now.
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Old 10-31-2011, 06:21 PM   #362
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Yay, the Training Director e-mailed saying that they are keeping their application portal open until tomorrow afternoon b/c of technical difficulties from other applicants as well (I'm going to assume this is likely those in the NE who's got a snow storm and power knocked out).

It's Nationwide Children's Hospital, so for those who are considering the site, yes, you can still apply through tomorrow afternoon!
Good to know! Thanks!
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Old 10-31-2011, 06:22 PM   #363
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Yay, the Training Director e-mailed saying that they are keeping their application portal open until tomorrow afternoon b/c of technical difficulties from other applicants as well (I'm going to assume this is likely those in the NE who's got a snow storm and power knocked out).

It's Nationwide Children's Hospital, so for those who are considering the site, yes, you can still apply through tomorrow afternoon!
That's great! I interviewed at Nationwide last year and really liked it, as did a classmate of mine who completed her internship there two years ago! Feel free to PM if you have any questions!

EDIT: For whatever it is worth, they were also the first (of the sites I applied to) to send out interview offers. Got mine on Nov 12! You may not have to wait long with that site! (caveat - they have multiple tracks which may send out interviews at different times and offers may be spread out over more than one day even for one track. Just because they offered early last year doesn't mean they will this year. Thus ends the small print. )

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Old 10-31-2011, 07:24 PM   #364
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That's great! I interviewed at Nationwide last year and really liked it, as did a classmate of mine who completed her internship there two years ago! Feel free to PM if you have any questions!

EDIT: For whatever it is worth, they were also the first (of the sites I applied to) to send out interview offers. Got mine on Nov 12! You may not have to wait long with that site! (caveat - they have multiple tracks which may send out interviews at different times and offers may be spread out over more than one day even for one track. Just because they offered early last year doesn't mean they will this year. Thus ends the small print. )
I was a little discouraged by their trend in taking only PhD students over the past two years. Because of that, I'm considering them one of my long-shot sites. However, it looks like they took a fair number of PsyD students three years ago. I've noticed this trend for a couple other sites as well. I suppose it's just reflective of the competitive applicant pool, or maybe the emphasis on the integration of research? Who knows.
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Old 10-31-2011, 07:36 PM   #365
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I was a little discouraged by their trend in taking only PhD students over the past two years. Because of that, I'm considering them one of my long-shot sites. However, it looks like they took a fair number of PsyD students three years ago. I've noticed this trend for a couple other sites as well. I suppose it's just reflective of the competitive applicant pool, or maybe the emphasis on the integration of research? Who knows.
If it helps, my classmate who completed her internship there and I are both from a PsyD program. The site is associated with OSU which has a PhD psych program with several different tracks - some of those students may have had practicum experiences there and may have wanted to stay in the area for internship. In my subjective opinion, I'd say it's def worth a shot if you believe the track(s) would be a good fit for you.
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Old 10-31-2011, 08:06 PM   #366
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If it helps, my classmate who completed her internship there and I are both from a PsyD program. The site is associated with OSU which has a PhD psych program with several different tracks - some of those students may have had practicum experiences there and may have wanted to stay in the area for internship. In my subjective opinion, I'd say it's def worth a shot if you believe the track(s) would be a good fit for you.
Thanks! I will shoot you a PM to see if there's any other overlap of your interviews and some of the sites I'm looking at.
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Old 10-31-2011, 08:56 PM   #367
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If they don't, then you probably wouldn't have enjoyed an internship there anyway... Last year, there was a snowstorm on an interview day and schools all around me were closed, roads were icy, there were tons of accidents, etc., so I chose to call the site at 5AM to say that I wouldn't be able to make it due to the weather. I sent them an email a few hours later. They responded around 6PM, by email, saying that all other applicants had made it and so they were not able to arrange a phone interview or alternate date (even though they had had to cancel interviews the previous week due to bad weather). So I said I hoped they would reconsider and they never responded. I didn't reapply to that site this year because, if they're that rigid about interviewing applicants who have paid $ to apply to their site and travel there, there's no way I would have fit in or enjoyed the year.

That is just awful! You are right, if a place is that rigid, you don't want to go there.

One of my friends had a similar experience last year; she could not get to an interview in DC because her flight was canceled due to the snow, and if she waited an extra day to fly out she was going to miss an interview in another city...and the site in DC pretty much told her "oh well" that was the only additional day they would do interviews and they would not work out any other interview dates with her, even though she was willing to drop the $ to fly back there at some other time. So she chose not to fly to DC because she figured it was not worth it to be at a site that wasn't going to be flexible.

I know it takes a lot of planning for sites to interview us, but...when you have interview dates in January, which is the snowiest month on the East coast, you just need to be more flexible than that. This is also why you don't want to book your interviews back to back.
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Old 10-31-2011, 09:13 PM   #368
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I'm trying to submit by credit card, and I keep getting a code 12 declined error message despite trying many cards. does anyone keep getting this too?
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Old 10-31-2011, 09:20 PM   #369
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I'm trying to submit by credit card, and I keep getting a code 12 declined error message despite trying many cards. does anyone keep getting this too?
I'm having the same issue as well. Have tried about 5 different cards. Have you found a way to get it to work?
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Old 10-31-2011, 09:22 PM   #370
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Nope. I'm worried b/c it is technically already Nov. 1 on the east coast. will I have missed all these deadlines?

I can call them first thing tomorrow to try to rectify.
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Old 10-31-2011, 09:23 PM   #371
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I'm trying to submit by credit card, and I keep getting a code 12 declined error message despite trying many cards. does anyone keep getting this too?
YES!! WTF? I ended up selecting PAY BY MONEY ORDER. Does anyone know if this will delay my application being sent??

I'm freaking out.

Help
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Old 10-31-2011, 09:24 PM   #372
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woot! submitted my first 8 today (ones where the deadline was 11/1).
By the end of the week, I'm planning to get the other 7-8 that are 11/14 & 11/15 all done and turned in. Soooo much less anxiety now though.
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Old 10-31-2011, 09:38 PM   #373
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YES!! WTF? I ended up selecting PAY BY MONEY ORDER. Does anyone know if this will delay my application being sent??

I'm freaking out.

Help
I haven't had any luck, but I sent an email to the support people (support@appicas.org). They're closed until tomorrow morning, but if everyone who's having trouble sends a message to report the problem, hopefully it will be clear to them that it's an issue. I'm really hoping that this doesn't prevent them from accepting my applications - I've got 2 due on the 1st to submit still.
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Old 10-31-2011, 09:42 PM   #374
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Good thinking - I e-mailed too. I have all 8 left, as I wanted to do them all at once. Hopefully there's no problem here ... I suppose we really do have until tomorrow late evening.

Thanks for the support!
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Old 10-31-2011, 09:43 PM   #375
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Nope. I'm worried b/c it is technically already Nov. 1 on the east coast. will I have missed all these deadlines?

I can call them first thing tomorrow to try to rectify.
You don't have to get them in at 12:01am Nov 1 (please see previous post on this thread), try again in the morning and you'll be fine. It seems there are problems with the system right now. Good luck managing this, Take care.

And Congrats to everyone who sent apps out tonight!

Last edited by psyunknown; 10-31-2011 at 09:44 PM. Reason: spelling error
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Old 10-31-2011, 09:46 PM   #376
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I haven't had any luck, but I sent an email to the support people (support@appicas.org). They're closed until tomorrow morning, but if everyone who's having trouble sends a message to report the problem, hopefully it will be clear to them that it's an issue. I'm really hoping that this doesn't prevent them from accepting my applications - I've got 2 due on the 1st to submit still.
i sent one too.. at least im not the only one. This sucks, i was ready for a relaxing evening following a frantic day. Now im just freaking out more.

I hope i didnt screw myself over by trying to pay with Money Order. Anyone know if the site gets this app immediately or what?
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Old 10-31-2011, 10:42 PM   #377
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I just did the same thing.....paid by money order I thought I would be able to back out of it, but it went through right away. Even worse, I did not print the money order page in my fit of panic!

I did get a message that said my application had been successfully sent to my designated programs via e-mail. Maybe that is a good sign?
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Old 10-31-2011, 11:25 PM   #378
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I just did the same thing.....paid by money order I thought I would be able to back out of it, but it went through right away. Even worse, I did not print the money order page in my fit of panic!

I did get a message that said my application had been successfully sent to my designated programs via e-mail. Maybe that is a good sign?


I'm in the same boat with the money order ordeal -- emailed and now waiting helplessly. Although the email from APPIC claims I've successfully submitted the application, the "Designations" tab under "Status" tells me that they have been "Paid" but not "Completed." This is a little alarming since the one I submitted yesterday and payed by credit card has the "Completed" box checked off. Ohhhhh, I love ruminating...
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Old 11-01-2011, 06:11 AM   #379
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I was afraid of that. These were the first that I had submitted. I am trying to call, but getting an "all circuits are busy" message. It's going to be a looooooong day!
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Old 11-01-2011, 06:34 AM   #380
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Is anyone else unable to designate additional sites right now? I think my problem may have just gotten worse as the application fee is probably tied into the money order bill. This may mean I can't designate additional sites until payment is received.
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Old 11-01-2011, 07:41 AM   #381
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So I called around 9am EST, and it took maybe 5 minutes to get through. Unfortunately, he could not fix it at that moment and said he'll call me back (so this was nearly 2 hours ago). My guess is they are busy fixing the money order issue, but I hope they can fix mine too before Nationwide closes their portal. I need it fix anyways because APPIC wouldn't let me pay for my other designations until this error is fixed.
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Old 11-01-2011, 07:47 AM   #382
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I've been trying to call APPIC all morning but I cannot get through- it seems their phone is now off. I tried to apply to a site, due date Oct 31st, all night last night, then finally sent in the money order this morning. My friend was told this morning that the problem is "all fixed" now, but it seems not.

If anyone has any information/updates, that would be helpful. Also, can anyone get through to APPIC or are all phones off?
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Old 11-01-2011, 07:53 AM   #383
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Wow, busy night on here and the listserv. Did everyone get the credit card stuff worked out? And the money order issue?

This didn't happen last year, not even close, even on the same date (which was over a weekend, so you'd expect less of a response from APPIC support... Maybe they had extended hours last year, I can't remember). I wonder what caused all this trouble.

Congratulations to everyone who's been able to submit!

Those who had problems, please post updates about how things worked out.
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Old 11-01-2011, 07:55 AM   #384
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I've been trying to call APPIC all morning but I cannot get through- it seems their phone is now off. I tried to apply to a site, due date Oct 31st, all night last night, then finally sent in the money order this morning. My friend was told this morning that the problem is "all fixed" now, but it seems not.

If anyone has any information/updates, that would be helpful. Also, can anyone get through to APPIC or are all phones off?
You could try emailing the support staff. I wouldn't be surprised if 90% of applicants are trying to get in touch with them by phone this morning...
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Old 11-01-2011, 07:59 AM   #385
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YES!! WTF? I ended up selecting PAY BY MONEY ORDER. Does anyone know if this will delay my application being sent??

I'm freaking out.

Help
There was a question about this on the listserv in the last couple days. Dr. Williams said that the applications would be sent immediately but not show up as complete (I don't know if he meant to the site or just to the applicant) until the payment was received. They are also working to alter the money order irreversibility (?) now, according to his last email to the listserv.
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Old 11-01-2011, 08:02 AM   #386
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Credit card is now working. Woke up a little after 6 Pacific time and it was fine. Glad I didn't have to call. Good luck, everyone!
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Old 11-01-2011, 08:05 AM   #387
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Feeling very fortunate I was able to get an additional two submitted yesterday with no issues who had due dates of 11/1.

I am hoping the portal is not going to keep having these issues today for folks. But... everyone who was trying to submit yesterday but couldn't + Everyone who didn't try yesterday because they were still finishing cover letters, etc = More people potentially then the website even saw yesterday. Ew.

Congrats to everyone who did get applications submitted though!! I have the afternoon off and will be working on more cover letters for apps due later this week... So over cover letters, but still excited that it is only a bunch of cover letters standing between being done submitting!
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Old 11-01-2011, 08:08 AM   #388
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Credit card is now working. Woke up a little after 6 Pacific time and it was fine. Glad I didn't have to call. Good luck, everyone!
Thanks for the update!

I wonder what happened with the money order people.
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Old 11-01-2011, 08:10 AM   #389
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Feeling very fortunate I was able to get an additional two submitted yesterday with no issues who had due dates of 11/1.

I am hoping the portal is not going to keep having these issues today for folks. But... everyone who was trying to submit yesterday but couldn't + Everyone who didn't try yesterday because they were still finishing cover letters, etc = More people potentially then the website even saw yesterday. Ew.

Congrats to everyone who did get applications submitted though!! I have the afternoon off and will be working on more cover letters for apps due later this week... So over cover letters, but still excited that it is only a bunch of cover letters standing between being done submitting!
Congratulations, you're almost there!

I feel so lucky that I submitted mine (-1) last week. With the record destroying snowstorm, the website malfunctions, and everything else that could possibly go wrong, it has been a great feeling to have them DONE and not have to worry.
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Old 11-01-2011, 08:42 AM   #390
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aaaand....it's not working again. code 12: cc declined. I got one in about 15 minutes before I tried to do a payment for a batch of 8.
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Old 11-01-2011, 08:48 AM   #391
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aaaand....it's not working again. code 12: cc declined. I got one in about 15 minutes before I tried to do a payment for a batch of 8.
Jeez...
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Old 11-01-2011, 08:52 AM   #392
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from the payment page:

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PayPal is currently experiencing some technical issues, and the ability to submit & pay for your application is temporarily disabled. We expect to have this restored in the next 30 minutes. We apologize for the inconvenience.
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Old 11-01-2011, 09:01 AM   #393
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Wow, seems like this year's process is getting slammed with snafus, which is surprising given the relative lack of major issues we had last year during the first "fully electronic" cycle.

Best of luck to everyone; hopefully APPIC will get things fixed soon, and then the rest of the way will be smooth sailing.
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Old 11-01-2011, 09:09 AM   #394
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Wow, seems like this year's process is getting slammed with snafus, which is surprising given the relative lack of major issues we had last year during the first "fully electronic" cycle.

Best of luck to everyone; hopefully APPIC will get things fixed soon, and then the rest of the way will be smooth sailing.
Kind of funny: they updated the APPIC directory last night, meaning that people couldn't get to site description pages. Why do that on one of the 10 busiest APPIC days of the year (ranking I, match I, ranking II, match II, and what else? days around November 1st) instead of any other time?
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Old 11-01-2011, 10:23 AM   #395
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Hmmmm......sounds like it could be good news if they don't show up as complete to the applicant, but money order irreversibility sounds bad. That may mean my hope of having them switch to a CC payment for immediate submission is futile. Not that it would matter as they have yet to return my e-mail or open up their phone lines! I bet they are overwhelmed with issues today.

Does anyone who had the money order issue happen to have the address for where to send the money order? I had printer issues on top of everything else and closed the window without the confirmation page displayed. I was hoping to at least get the money order on its way so I could apply tomorrow, in the event that sites are gracious enough to extend their deadlines.

Last edited by PhDanxiety; 11-01-2011 at 10:35 AM.
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Old 11-01-2011, 10:28 AM   #396
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Originally Posted by PhDanxiety View Post
Hmmmm......sounds like it could be good news if they don't show up as complete to the applicant, but money order irreversibility sounds bad. That may mean my hope of having them switch to a CC payment for immediate submission is futile. Not that it would matter as they have yet to return my e-mail or open up their phone lines! I bet they are overwhelmed with issues today.
From the listserv, in case anyone's not on it:

APPIC MATCH NEWS
---
Due to technical difficulties over the past 48 hours with the AAPI Online service, many students have had difficulty in submitting their applications to internship programs. The AAPI Online technical support team is working very hard on these issues, and we apologize for the difficulties that many of you are experiencing.

Following are specific updates for applicants and programs:


APPLICANTS:

1. Sites have been asked by APPIC to extend their deadlines until no earlier than 11:59pm on Thursday, November 3. However, it is up to each individual site as to whether or not they abide by this request.

2. At the moment, the difficulties revolve around processing payments for application submission. We encourage applicants to wait until later this afternoon before retrying their submissions.

3. Some applicants chose the "Money Order" option when their credit cards were rejected. For those who have submitted applications using the "Money Order" option, we are working on a solution that will allow you to pay for your submissions via a credit card. Please do NOT send in a Money Order if you don't want to use that payment option. You will soon be contacted about a solution to this problem. (Please note that the "Money Order" option is no longer available).


PROGRAMS:

1. For programs that have application deadlines in the next few days, APPIC strongly encourages you to extend your deadlines to no earlier than 11:59pm on Thursday, November 3, in order to accommodate students who have experienced difficulties with the AAPI Online service.

2. You may see some COMPLETED applications appearing under the "Submitted" section. Until this problem is addressed, please treat "submitted" applications as complete. In many instances, the "submitted" status is not due to missing or incomplete information, but instead an artifact of the current difficulties.


Please direct all questions and concerns to Dr. Jason Williams at Jason.williams@childrenscolorado.org .


Jason Williams, PsyD
AAPI Online Coordinator
Jason.williams@childrenscolorado.org
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Old 11-01-2011, 10:45 AM   #397
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Just think....the interviews have to be easier than trying to navigate all of these technical problems, so once everything is submitted, it can only get better!
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Old 11-01-2011, 10:54 AM   #398
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I thought I'd wait until AFTER I submitted my applications to chime in. Sometimes this site can be great for FAQ, but sometimes it's just murder on my peace of mind to read other freakouts.

Glad to have this part over... considering the APPIC directory looking fancier and non-functional last night... that tiny TINY box for editing cover letters... the LOR writers who took their sweet time... meanwhile I'm running dissertation participants non-stop and still trying to spend quality time at home.

Looking back on the process so far... it doesn't seem as scary as applying to grad school in the first place. This time around, I've got an amazing advisor, a whole department, and LOR writers who actually know me. Oh, and there was no GRE-type test to make life agonizing this time around, either!

Best of luck to all.
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Old 11-01-2011, 12:02 PM   #399
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So, there's a good chance APPIC is not going to resolve my issue. So, I called at 9am EST, and the rep told me he was going to call me back. He never did, so I just called, and now another support person told me I have to send an e-mail to customer service to send it onto IT to fix. I don't know why it required ME calling to get this information when I could have done this earlier.

The second support guy told me I have a very small chance of getting that resolved today b/c obviously IT is having a lot of issues to deal with today, and given how late I am sending this request to them, he isn't sure when it'll get done.

I am very sick and tired of this process. You would think they would have a safeguard in place for this issue. I don't care that I made the mistake about this one site, but they won't even let me apply to any other sites b/c of this issue. I have about 3 sites due today, so I am very bummed. Of course, I can only hope they will keep their portals open until Thursday, and that my issue is resolved by that date.
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Old 11-01-2011, 12:06 PM   #400
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I am very sick and tired of this process. You would think they would have a safeguard in place for this issue. I don't care that I made the mistake about this one site, but they won't even let me apply to any other sites b/c of this issue. I have about 3 sites due today, so I am very bummed. Of course, I can only hope they will keep their portals open until Thursday, and that my issue is resolved by that date.
Given the number of applicants who are having problems today, I'd bet that all but the most competitive (i.e., >35-50 applicants per spot) will have to leave their portals open to get a sizable group of applicants.
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