Reported to preceptor during rotations?

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Anyone ever got reported to the preceptor while working as an intern? I just got reported today during my rotation, and I am still angry about it.

This is my first report ever and it came from a receptionist (from a doctor's office) that called in a script. The receptionist complained about my supposed "rude"ness and poor customer service while I recorded the prescription request. After hearing both sides of what happened, the preceptor just shrugged off this incident and decided to buy me lunch.

This report won't affect me academically since I've already passed the rotation with the best grade possible. But it still left a sour taste in my mouth.

Originally Posted by FoamD

This report won't affect me academically since I've already passed the rotation with the best grade possible. But it still left a sour taste in my mouth.

Don't take things like this personal. It will drive you nuts. Either you learn how to take things like this or don't do retails. Get out before you become nutty.

Originally Posted by FoamD

Anyone ever got reported to the preceptor while working as an intern? I just got reported today during my rotation, and I am still angry about it.

This is my first report ever and it came from a receptionist (from a doctor's office) that called in a script. The receptionist complained about my supposed "rude"ness and poor customer service while I recorded the prescription request. After hearing both sides of what happened, the preceptor just shrugged off this incident and decided to buy me lunch.

This report won't affect me academically since I've already passed the rotation with the best grade possible. But it still left a sour taste in my mouth.

If the preceptor says it's no big deal, then it's no big deal. You're in their world for those couple of weeks. Of course if the school heard about it, they would most likely have a meltdown.

The only "incident" that I've had while on rotation was my very first IPPE. I took a phone in rx shortly before I went home, and the order entry tech couldn't read what I wrote. Preceptor wasn't happy that he had to call the office back to figure it out. Certainly not a huge deal, but I'd like to keep that as the worst thing to happen to me.

Let's get some more details on the story. If they called in an rx, they probably did 95% of the talking, so not leaving a lot of room for being rude. Also, they aren't a customer, but I suppose that's beside the point.

That happened to me today too. If it's not your fault and there wasn't anything you could have done differently then don't worry about. In my case the nuc med tech is just a grumpy guy and everyone at the pharmacy knows. We all laughed about it because it actually was kind of funny.

Yep, always on the hospital rotations and always by the nursing staff. I was starting my 2nd week at my internal medicine rotation.

Preceptor: There have been a few complaints from nursing. Try to identify yourself to them, even though I already told them who you were and what you'll be doing there. Even though I told you that you can take charts, go on the computers, and go interview patients, let the paranoid nurses know first.

And one on my institutional rotations, the assistant director of pharmacy reported me to the preceptor because I start conversations about non-pharmacy stuff with the pharmacists, and they start talking and forget what they're doing. Like one time, me and 2 new grad pharmacists started talking about the NFL, video games, and hot chicks from school and we ended up not making all the IVs on time. After that I was placed to follow around some old female pharmacist who didn't give a rat's ass about any of that.

Originally Posted by Sparda29

And one on my institutional rotations, the assistant director of pharmacy reported me to the preceptor because I start conversations about non-pharmacy stuff with the pharmacists, and they start talking and forget what they're doing. Like one time, me and 2 new grad pharmacists started talking about the NFL, video games, and hot chicks from school and we ended up not making all the IVs on time. After that I was placed to follow around some old female pharmacist who didn't give a rat's ass about any of that.

****, this sounds like the kind of student I want to have as my intern... NFL, video games, and hot chicks. Not some little gunner prick...

Apparently on my last rotation the doctors told my preceptor I'm lazy (and I wasn't really lazy, I just wasn't looking around for extra projects to do other than the work already assigned to me which was substantial enough).. She understood that it's my last rotation and I have a bit of senioritis. My grade got lowered a bit, but it wasn't that big of a deal.

On my retail rotation, didn't get reported, but a doctor yelled at me over the phone. I actually related the situation to the preceptor and we both agreed that it was pretty ridiculous and the dr. was completely unprofessional.

Originally Posted by bacillus1

On my retail rotation, didn't get reported, but a doctor yelled at me over the phone. I actually related the situation to the preceptor and we both agreed that it was pretty ridiculous and the dr. was completely unprofessional.

Oh boy, I have to ask: why did you get yelled at? I had a nurse call me a dumbass because I told her omeprazole 35 mg isn't available.

Another time, I was given a project by my preceptor to go upstairs and see if people are washing their hands/using alcohol before and after going into the rooms. Of course, if I show up there and tell them, hey I'm gonna be watching to see if you people wash your hands, it ruins the purpose of the project. Ended up having security called on me, apparently it's not good to be unidentified when you're in the maternity ward.

Result of the project, janitors wash their hands the most, physicians the least.

Originally Posted by BenJammin

Oh boy, I have to ask: why did you get yelled at? I had a nurse call me a dumbass because I told her omeprazole 35 mg isn't available.

I don't exactly remember, but it was something similar to you. I was clarifying a script because there was some problem with it, and she verbally told me a new one. After I took that one, I realized that it wasn't a correct script, so I called her back and she yelled as loud as she could to pretty much just fill the damn script.

Reported to a preceptor? No, not yet.

Originally Posted by Sparda29

Result of the project, janitors wash their hands the most, physicians the least.

I have heard that before in several places. Quite the odd industry standard.

A doctor was insulted and wanted to "speak to my supervisor" after I called to clarify that the Augmentin dose they wrote for a 15 pound baby with otitis media was over double the recommended dose.

Being reported by a receptionist isn't worth worrying about in my opinion. Enjoy the free lunch. Hell, see what he does if the receptionist calls back madder next time. You might get dessert.

when I was on internal medicine, one of the medicine interns had a rhabdo patient and wanted some K but a bunch of bicarb, and wrote an idiotic bicarb + K IV order; I told him to write for something like 1L D5 with 40 mEq K and 100 of bicarb, which had more bicarb that the staff pharmacist recommended.

So the floor rph told the clinical manager that I recommended something dumb like 1 L SWFI + 100 of bicarb. The clinical manager (way ill suited for the job) then stat called my preceptor without even looking at the order history to see whether the story matched up. After I obviously told my preceptor that SWFI + bicarb is 1.) hypotonic and 2.) dumb she figured out that something was up.

I've never had a complaint by floor staff, but I also identify myself and ask before I take a chart, even if it's obviously not being used. Courtesy goes a long way when you're hanging out on a random floor and noone knows/cares who you are.