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Old 09-10-2012, 06:58 PM   #1
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Default Well, that was a waste

I attempted to take a Kaplan MCAT course. However, although you readily took my money, you didn't do such wonderful things as:
1) Tell me where and when the course started. Seriously: it's fewer than 24 hours before the start of classes and it's listed as "TBA"
2) Let me access some or any of the online classes
3) Let me do anything on my account that didn't involve logging in and out a few times (Failed to load data? Seriously?)
4) Answer any of my emails

Just a warning to those on here who might think they're getting something good. Beware!
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Old 09-10-2012, 08:46 PM   #2
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You might want to just call them directly....

There are a lot of reasons to hate Kaplan, but this is sorta a lame one.
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Old 09-11-2012, 04:26 PM   #3
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Quote:
Originally Posted by serenade View Post
You might want to just call them directly....

There are a lot of reasons to hate Kaplan, but this is sorta a lame one.
Agreed.

I've been working with them for almost a year in one way or another, and what you've described has never happened to me or anyone I know.

Either way, it's an easy fix. Chill out.

Also, call them. You'll have a fix in less than 10 minutes. I've never emailed them because I haven't had to. It's always fixed via phone.
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Old 09-12-2012, 11:32 PM   #4
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+1 for Doc... I'm prescribing you a chill pill bro!
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