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Old 06-10-2012, 06:06 AM   #1
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Default Qbank link not working?

Just wondering if any you guys are having trouble opening up the qbank for USMLE step 1 from Kaplan.

I've tried internet explorer, firefox, google chrome, none of them seems to be able to open up the qbank link.

Oddly enough the other links such as diagnostic exam , simulated exam 1 and 2 all seem to be working.

Any ideas?
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Old 06-11-2012, 09:01 PM   #2
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Hello srikanp - We're sorry to hear there is trouble opening up the Qbank. We'll look into it and see if it's an overall problem, or if maybe tech support can help you directly. Thank you for your patience.
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Old 06-12-2012, 10:39 AM   #3
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thank you for the reply that would be great! I think I'll call in to technical support directly this week sometime.
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Old 06-14-2012, 09:24 PM   #4
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Hello srianp -

Please do call technical support if you haven't already, as we have not been able to find anything wrong from this side. Please let me know as we want you to be able to get your focus back to your studies!
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Old 06-24-2012, 09:57 AM   #5
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Yea I called in and technical support had it fixed. thanks. Seems like there was an error as to how qbank was responding specific to my account.
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Old 06-24-2012, 05:38 PM   #6
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Thanks for the update! It's helpful to know that sometimes a specific account will have an issue, so we can find a solution faster.

Best of luck as you prep. If you need anything else, please let us know here or at kapmed@kaplan.com.
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