Hey guys...new to these forums. I have a question about the submission of update letters.
I submitted my original update letter back in March as a docx. This letter was accepted. I attempted to submit a second update letter tonight as a doc and it wouldn't let me, saying I needed to submit the letter as a pdf. When I attempted to go back and view the docx I submitted in March, I was unable to open it, again despite it originally being accepted.
Have you guys had this problem? Does anyone know if this means that they didn't see the original letter? Any suggestions on courses of action?
Any advice would be appreciated..thanks