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- Feb 1, 2007
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I have been a Walgreen's pharmacy tech since 12/03/08. I was part-time for the first month and now I am full-time. I really like the job for the most part...it can get stressful at times but for the most part I like it. A tech at my pharmacy (she has been with Walgreens for 32 years!!! She has been a tech for ~5 years) has just gotten FIRED a week ago b/c her DRE's were too high...and today I just got a lecture on DRE's myself...(DRE=% of mistakes) My DRE's run anywhere from 4%-20%...4% on my best days and 20% on my worst days...overall I am average at ~14% DRE....They told me since I am new they want me at around 9% (ideally its 3%) I am not a careless or lazy person...but sometimes its SOOOO HARD for me to concentrate when its busy...I work at a store that fills 150-250 scripts a day and its ONLY ME and the pharmacist! (if you work as a tech you should know hard/stressful this can be!) So I have to multi-task ALOT and I make more mistakes when I am typing in scripts while customers come up and bother me or when the doctor's handwriting is soooo terrible that I have to guess at what they are saying!!! I am not trying to mess up on purpose, but its so hard for me and if I don't get my DRE's down I am afraid that they will fired me too... The store manager likes me a lot but even he told me today that I have got to improve...so I feel awful...I don't know what to do...its just sooooo hard to concentrate when there are soooo many people coming up to you to ask you questions and the telephone ringing/drive-thru/filing AND the doctors handwriting being SLOPPLY as hell!
Anyone here have the same problems? Anyone a perfect tech and can suggest something I can do to improve?? I guess I can always ask more questions but I don't want to annoyed my pharmacist either! (I hate being annoyed so I am sure the pharmacist won't care for it either...) any ideas? please share....thank you!
Anyone here have the same problems? Anyone a perfect tech and can suggest something I can do to improve?? I guess I can always ask more questions but I don't want to annoyed my pharmacist either! (I hate being annoyed so I am sure the pharmacist won't care for it either...) any ideas? please share....thank you!
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