So i bought a used mint "as-is" late 2004 model year OEC9800 in December....professionally packed and delivered. The diesel truck of c-arms. I asked and received an iphone youtube video of the unit which didnt show anything that i could notice. Their inspection reveals no issues. Block Imaging calls and tries one last time to sell me the warranty...i decline because the unit is in MINT condition with very low hours. Everything seemed to work fine. No issues when the moving truck unpacks it as i am there helping. Upon first power up i get "collimator error" on the c-arm screen. Pushing any button clears the error and it works fine, but no collimator. I had an ex-GE tech check it the next day, took it apart, and he said the collimator motor was not kicking in, but after he put it back together it did work without error. Interesting. He says it is virtually impossible for the collimator to be damaged in transit, which is what Block Imaging suggested. Next time i power up a few days later and the collimator error is back, and it hasnt worked/changed since.
Checking the iphone youtube video again and i notice at the 2 minute mark the tech presses something on the c-arm screen, and glances at the camera in "an unusual" way. Why on earth would the tech press anything prior to taking an image(only thing i can think of is he put low power mode like i do, but he doesnt do 5-10 procedures a day). You cant take an image unless you clear the collimator error. I offer to pay my tech to do the install if they swap the collimator for me, thinking it may be something easy to fix. They want $3800. I decline. I suggest they give it to me at cost, but they refuse. Block Imaging is refusing to take responsibility even though the video clearly shows something afoul.....i think they knew based on the video. Here is the pre-purchase video. Opinions?
Checking the iphone youtube video again and i notice at the 2 minute mark the tech presses something on the c-arm screen, and glances at the camera in "an unusual" way. Why on earth would the tech press anything prior to taking an image(only thing i can think of is he put low power mode like i do, but he doesnt do 5-10 procedures a day). You cant take an image unless you clear the collimator error. I offer to pay my tech to do the install if they swap the collimator for me, thinking it may be something easy to fix. They want $3800. I decline. I suggest they give it to me at cost, but they refuse. Block Imaging is refusing to take responsibility even though the video clearly shows something afoul.....i think they knew based on the video. Here is the pre-purchase video. Opinions?
