Exactly. This is my first cycle, but from digging around some older threads, it seems like this year has had more random errors, complaints, and general hang-ups than any one prior. I understand that VMCAS is trying to adopt this new 3.0 platform, but I think it should have become very clear halfway through the summer that it was broken and needed further testing.
I saw that APVMA post - it is
crazy that a customer service representative actually told an applicant to cancel their application entirely because of something that was 100% out of their control like that.
Actually, I agree with you on the whole Professional Transcript Entry thing in general. For most people, it just isn't worth it, I'd imagine. The overwhelming majority of applicants will have 1-3 transcripts to enter; coursework entry in that situation should take a couple of hours at the most. I know a lot of people opted for the Professional Entry, but with all of the extra hurdles to jump through with submission and verification, I personally just don't understand how it's worth paying an extra $50+.
I'm very happy I didn't go for it, because entering coursework on my own was relatively quick, painless, and now it looks like I'm avoiding a whole other mess of issues that have cropped up within the past couple of weeks.
I wonder if VMCAS will offer this service for future cycles? Sure, it may have netted them more cash from applicants, but it seems to have caused far more harm than good (not to mention loads of stress on both their staff AND applicants).