1. To view a hardcopy image without actually pulling the script you can do M2->4->2. Be careful not to hit enter or the scanner will go off and erase the image.
2. To rebill something quickly hit E from the main screen and just scan the barcode instead of typing the rx number. This also allows you to quickly check what the previous copay was on a refill instead of going into their profile and viewing rx history
3. For a customer who has commercial insurance but has no clue what it is you can type in condor code /27410 with group "rhelig", push it through like a claim, and you will be able to print insurance info from qt. This doesn't work too often but when it does it can save a lot of time calling ins for id numbers, etc.
4. Sometimes state insurances don't work becuase they are under the impression that a patient has an active commercial insurance even though you try the commercial insurance by itself and you get an inactive rejection. In this case, bill with the commercial insurance as primary and the state insurance as secondary, then type BP in qt to get paid claim.
5. Often, you need to run straight medicaid for oral contraceptives even though a patient has an MCO that pays for all other meds.
6. Enter a discount card for patients who don't have insurance on file to avoid action notes, especially if you plan on filling it but rebilling later.
7. If you are zeroing out a bunch of rts from the rts bypass report, pull out the printer tray, zero them out, then turn off the printer for about a minute. The updated rts labels won't print and you avoid wasting a bunch of paper and ink.
8. In many stores, the names of lots of unit dose meds can be typed in to populate the sig field with the standard instructions. Examples are zpak, medrol, peridex, nuvaring, advair, spiriva.