SDN Members don't see this ad. (About Ads) For those of us who work for CVS, how do you guys keep the SSS score in the 90's? Besides the usual crap that the DM's feed you (call them by name) etc. My store does this but it doesn't always work every month. We used to use the spoof card to mask the phone number and then call it in, but apparently CVS changed the system in the last month- they can now detect spoofed calls! And they won't go through. Any tips or tricks? Thanks.