- Joined
- Jul 23, 2004
- Messages
- 366
- Reaction score
- 0
Hello all,
I am looking for some guidance. In my area, we have a lot of suspicious people trying to buy insulin syringes. I usually just tell them we don't have it but now its getting to a point where some start questioning that. Just last week I told a guy we didn't have it and he peaked outside of our pharmacy window and said we did and I argued with him requiring proof that we need his bottle before we can sell it.
Anyone have any better strategies on proper screening?
I am thinking of just asking them What size needles? What kind of insulin? and how many units?, if the answers don't seem right then say, "thank you, in addition to all that information, we also require proof of insulin need. That means bringing in a bottle or us calling your doctor to verify the need for syringes. We do this to establish a proper pharmacist/patient relationship" and refuse to sell based on that.
I am looking for some guidance. In my area, we have a lot of suspicious people trying to buy insulin syringes. I usually just tell them we don't have it but now its getting to a point where some start questioning that. Just last week I told a guy we didn't have it and he peaked outside of our pharmacy window and said we did and I argued with him requiring proof that we need his bottle before we can sell it.
Anyone have any better strategies on proper screening?
I am thinking of just asking them What size needles? What kind of insulin? and how many units?, if the answers don't seem right then say, "thank you, in addition to all that information, we also require proof of insulin need. That means bringing in a bottle or us calling your doctor to verify the need for syringes. We do this to establish a proper pharmacist/patient relationship" and refuse to sell based on that.