First, I should say I enjoy counselling patients with meds because I believe it is important.
But after working almost one year at busy retail.. I still like it, but sometimes I feel like it is too much. I am not talking about my patients, but people just walking by.
We offer couselling to public for free.
I know it is one of pharmacist's job. But what else healthcare professionals provide this for free other than pharmacists?
When I am busy with all dr's call, rxs to qa, pt's call, techs who ask for my help, and transfer request, refill follow up,
- people just come up with all mixed up 20+ pills and ask "Can you tell me what each pill is?"
- people who bring 15 meds list that her father take from multi-pharmacy and ask "is there any interaction between those & which one goes to kidney because he has weak kidney?" (I know it needs pharmacist's knowledge but isn't it almost mtm service?"
- people bring glucometer and ask me to poke his finger and tell how high his sugar level
I know..Maybe I am too mean.
But whenever I do these (I mean not just simple questions like otc recommendation), I can't help thinking 'why do pharmacists do this for free?'
People think 'oh, I see pharmacist there counting pills. And it is free to ask. Let's just go and ask some questions that I wouldn't ask if it is not free. '
But after working almost one year at busy retail.. I still like it, but sometimes I feel like it is too much. I am not talking about my patients, but people just walking by.
We offer couselling to public for free.
I know it is one of pharmacist's job. But what else healthcare professionals provide this for free other than pharmacists?
When I am busy with all dr's call, rxs to qa, pt's call, techs who ask for my help, and transfer request, refill follow up,
- people just come up with all mixed up 20+ pills and ask "Can you tell me what each pill is?"
- people who bring 15 meds list that her father take from multi-pharmacy and ask "is there any interaction between those & which one goes to kidney because he has weak kidney?" (I know it needs pharmacist's knowledge but isn't it almost mtm service?"
- people bring glucometer and ask me to poke his finger and tell how high his sugar level
I know..Maybe I am too mean.
But whenever I do these (I mean not just simple questions like otc recommendation), I can't help thinking 'why do pharmacists do this for free?'
People think 'oh, I see pharmacist there counting pills. And it is free to ask. Let's just go and ask some questions that I wouldn't ask if it is not free. '