I had to look up the reviews on my break... Couldn't resist.
2/24/2014
I am a young college athlete in Irvine. I Contacted Mr. Jeffrey S. Lauber regarding a peculiar lump on my leg presumably staff infection. As a twenty year old away from home and in an unfamiliar environment I asked Mr. Lauber for an appointment for a diagnosis of the unwanted infection. I was appalled when he responded:
"I couldn't charge you enough to make it worth my time for you to come in and contaminate my office."
Thank you however for the recommendation to prompt care/walk-in. Even their service was more personal than a private practicing MD such as yourself.
Warmest regards,
5/9/2015
Very unprofessional. When doctor Lauber returned my call he was rude on the phone to the point he was trying to belittle me. From the start I felt what kind of doctor is this.
Then when I told him what I thought might my issue is his response was "That's not something I want to manage. Good luck." and he hung up on me.
I am not a doctor so what I thought was the problem may not even be correct. it would have been nice if he took 20 more seconds to find out why I thought this was the case. He did not. I got the impression he was merely looking for big ticket items and my case wasn't severe enough for him to make money.
From reading the other reviews maybe he knows his stuff but if he is this rude and arrogant to all of his customers I'd rather go elsewhere. I am sure there are plenty of dermatologists in Socal who "know their stuff".
Sounds like he is an old guy who is not getting a lot of business nowadays:
9/21/2016
I yelped dermatologists in my area, found Dr. Lauber with 5 stars, and called to schedule an appt. to have him look at a tiny mole on my arm that I thought could be cancerous. Surprisingly Dr. L answered my call and told me he'd call me right back. He called within 5 minutes, and I scheduled an appointment later in the day. However, after my brief conversation, I was not sure what to think or if I even wanted to come in because he was almost rude in his direct approach. Although I didn't have time to read but a few reviews, I decided to come in, and I am very happy I did.
I found Dr. L to be smart, honest, and personable. He had given me a quote for the office visit and biopsy lab work, but surprisingly I was not charged anything. He took a look at my tiny mold and told me it was nothing to be concerned about and sent me on my way. This experience tells me it's not about money for Dr. L, it's about respect for the practice of medicine and respect for his patients.
FYI.....During my short visit, I learn a lot about Dr. L...that he's practiced for over 25 years at the same location, has a no nonsense approach to treating acne that will give results, specializes in treating skin issues due to STD's, and has a great sense of humor about it all!
Smart, honest, funny and personable!
As of today, Dr. L is my new dermatologist
As a matter of fact, he is accepting Vietnamese soup as payment LOL:
9/22/2016
I had called and explained over the phone to Dr. Lauber that I had a concern about a lump that was forming on my temple. I also told him that I didn't have insurance and wanted to inquire about pricing. He told me that if I brought pho for him he'd look at it for free and wouldn't charge me anything. I didn't think he was serious but I picked up some pho and brought it to him anyway and he stuck to his word!He waived the usual consultation fee most places would charge and instead looked at my cyst, drained it, gave me some advice, and put me on my way. Though I did pay a small fee on top of the pho, it was reasonable and a great deal compared to other places. Thanks again Dr. Lauber!!
So I'm thinking spending some advertisement/brochure/seminar money for some DO image and education in our community is probably not the worst idea as there are many people still who like that judge are in fairyland simply not knowing what the heck DO is
