SDN Members don't see this ad. (About Ads) Hi all, Quick question about HIPAA and retail pharmacy - at my chain pharmacy job we have been told that it is a HIPAA violation to even say "Mr. X please return to the pharmacy". Their reasoning is that anything that implies they have a prescription at the pharmacy is a violation of HIPAA. I have done a lot of looking for specifics guidelines on what can/can not be said while paging a patient and can't find anything in HIPAA that specifically addresses this issue. Anyone have the information or know where I might find the information? Thanks!