- Joined
- Jun 7, 2004
- Messages
- 114
- Reaction score
- 2
I am one of those annoying optimistic people who generally tries to have a good attitude about things.
It took me about 2 years of active duty to dislike military medicine. The 3 year mark is when I became extremely bitter and angry. I love my patients and that is the only thing that keeps me going. But the bureaucracy of it all has killed it for me. Nothing makes sense and nobody cares to fix it.
I used to be a nice person. But I have also learned that if you are nice, no one will help you.
I usually try being nice as my first approach. However, I now know how to throw a temper tantrum as that is what works most of the time. It is "learned bitchiness".
For example, if my computer isn't working while I am trying to see clinic, I call the HELP line and nicely ask for help. They then explain that they will place a work order and that it will be several weeks before anyone can help me. I try to explain the circumstances and they just say sorry, that's how it works here. I then transition to bitch mode and talk about how it impacts patient care, blah, blah, blah and all of the sudden- oh, we can fix it right now for you!
Meanwhile, my patient is waiting to find out her lab results or whatever. Then I get behind and my next patient complains which makes me feel stressed out despite the fact that it is not my fault. These are the typical annoyances.
What enraged me last night was that there is a new rule on base- if a patient has a family member who wants to come visit them at the hospital and they don't had an ID, a hospital employee must sponsor them on base by sending an encrypted email to the front gate. This is a pain but we all have been doing it. However, the nurses/techs decided that they are too busy to do this and they don't want to take the liability of sponsoring people on base so they made a rule saying that they won't do it anymore. Their solution...have the doctors send the email. (Because apparently we aren't busy and we don't mind the liability?!?). Fine, whatever! A nurse not wanting to work is not exactly a shocker for me.
However, last night my hospital email was down (not a shocker either). The gate would not accept an email from my gmail account. The other 2 doctors on were taking care of patients. So I ask nurses on the floor who aren't busy if anyone will sponsor this patient's family member on. They all refuse.
The patient is paraplegic. Her spouse is deployed. Her mother waited at the front gate for over an hour. I called management who refuse to help. I asked for suggestions on what to do. They suggested that the husband's unit could find a way to get the mother on base. The patient starts crying. She calls her deployed spouse who doesn't know what to do. He calls his commander who also does not know what to do.
Finally, one of the nurses decides to sponsor the patient's mother on base. I talk to management in the morning. They don't care and have no solutions for me. Not even my classic temper tantrum trick worked. They just said the doctors have to do it. I asked what their back-up plan is if we are all busy operating, etc (which happens frequently). Their answer was: "Well, I guess they just won't be able to come on base then". WTF? Why did you even go into medicine? Use some common sense and have a heart! I am embarrassed to even work in this kind of situation.
I used to think that when spouses were deployed we took great care of their families! But seriously? This is how we treat their families?
And so... I am angry, bitter and powerless to change the situation. Which is why I am counting down the days until I am OTD!
It took me about 2 years of active duty to dislike military medicine. The 3 year mark is when I became extremely bitter and angry. I love my patients and that is the only thing that keeps me going. But the bureaucracy of it all has killed it for me. Nothing makes sense and nobody cares to fix it.
I used to be a nice person. But I have also learned that if you are nice, no one will help you.
I usually try being nice as my first approach. However, I now know how to throw a temper tantrum as that is what works most of the time. It is "learned bitchiness".
For example, if my computer isn't working while I am trying to see clinic, I call the HELP line and nicely ask for help. They then explain that they will place a work order and that it will be several weeks before anyone can help me. I try to explain the circumstances and they just say sorry, that's how it works here. I then transition to bitch mode and talk about how it impacts patient care, blah, blah, blah and all of the sudden- oh, we can fix it right now for you!
Meanwhile, my patient is waiting to find out her lab results or whatever. Then I get behind and my next patient complains which makes me feel stressed out despite the fact that it is not my fault. These are the typical annoyances.
What enraged me last night was that there is a new rule on base- if a patient has a family member who wants to come visit them at the hospital and they don't had an ID, a hospital employee must sponsor them on base by sending an encrypted email to the front gate. This is a pain but we all have been doing it. However, the nurses/techs decided that they are too busy to do this and they don't want to take the liability of sponsoring people on base so they made a rule saying that they won't do it anymore. Their solution...have the doctors send the email. (Because apparently we aren't busy and we don't mind the liability?!?). Fine, whatever! A nurse not wanting to work is not exactly a shocker for me.
However, last night my hospital email was down (not a shocker either). The gate would not accept an email from my gmail account. The other 2 doctors on were taking care of patients. So I ask nurses on the floor who aren't busy if anyone will sponsor this patient's family member on. They all refuse.
The patient is paraplegic. Her spouse is deployed. Her mother waited at the front gate for over an hour. I called management who refuse to help. I asked for suggestions on what to do. They suggested that the husband's unit could find a way to get the mother on base. The patient starts crying. She calls her deployed spouse who doesn't know what to do. He calls his commander who also does not know what to do.
Finally, one of the nurses decides to sponsor the patient's mother on base. I talk to management in the morning. They don't care and have no solutions for me. Not even my classic temper tantrum trick worked. They just said the doctors have to do it. I asked what their back-up plan is if we are all busy operating, etc (which happens frequently). Their answer was: "Well, I guess they just won't be able to come on base then". WTF? Why did you even go into medicine? Use some common sense and have a heart! I am embarrassed to even work in this kind of situation.
I used to think that when spouses were deployed we took great care of their families! But seriously? This is how we treat their families?
And so... I am angry, bitter and powerless to change the situation. Which is why I am counting down the days until I am OTD!