- Joined
- Apr 22, 2007
- Messages
- 22,315
- Reaction score
- 8,963
My name is Tom Jones. I'm the owner of a local, privately owned small hardware store, Tom's Hardware. I've been at the same location for 26 years. I own the store but the lot is a long term lease. I'm 52 years old with 3 children all of whom are college age. My customers know me by name and I know many of them. I've built a loyal customer base by providing personal service and a friendly atmosphere.
Recently, Home Depot opened up a new store about 4 miles from my location. The prices at Home Depot are lower than mine because they buy in bulk and can demand huge discounts. I'm just a local shop owner so most of my items are 25 percent more than Home Depot. I've lost some business to the big box store but 80 percent of my customers remain loyal.
My current income from the hardware store was about $98,000 per year but the recent opening of Home Depot has caused a drop in income to $84,000. I have one full time employee over the age of 65 and 2 part time employees in high school/college. I run a lean operation. I'm concerned that my customer base will gradually wander off to Home Depot as their prices are lower and people no longer care about my personal service. I may be able to cut prices by 10 percent but even then I'll lose customers.
Two weeks ago Home Depot offered me $100K to sell my store and close up. They offered me a job as assistant manager earning $65,000 for 5 years if I agreed to close the store. Their offer is only good for 90 days. Fortunately, ACE hardware contacted me yesterday and made me another offer: $1 million for selling the store to ACE and I become store manager of that ACE hardware store earning $80,000 per year for 5 years. After that ACE will pay me fair market wage.
I don't see what other options I have at this point. It I don't sell to ACE or Home Depot I run the risk of going out of business. In addition, my realtor said the store is only worth $750K.
ACE is offering me more than I can get if I am forced to sell in a year or two. I know some of my customers will be angry that I sold out to ACE. Tom's hardware won't be around for my son to . But, the days of the local hardware store owner is over. I'm sure a few elderly customers will scream at me for "selling out" but I've got no choice with 3 kids in college and an uncertain future in the hardware business.
I've decided to accept ACE's offer for my store. ACE has agreed to pay all the legal bills and structure the transaction so I pay less taxes than regular income on the million dollars.
While I'm sad to see Tom's hardware become ACE my family and I need the financial security ACE is offering us.
My friend in Iowa owns a hardware store. He is doing well and offered me the chance to start over with him. We would open a second store at another location where the nearest big box retailer is 20 miles away. My friend is doing well and doesn't see a threat to his business at this time. I think he is wrong as even an ACE hardware opening in his town will hurt his business.
My advice to all those planning to enter the hardware business is to simply look for something else. Unless you want to work for one of the large chains there isn't much opportunity for success as an independent these days. But, the big box stores offer decent wages for upper level management and some locations will promote you quickly.
Sincerely,
Tom Jones
Recently, Home Depot opened up a new store about 4 miles from my location. The prices at Home Depot are lower than mine because they buy in bulk and can demand huge discounts. I'm just a local shop owner so most of my items are 25 percent more than Home Depot. I've lost some business to the big box store but 80 percent of my customers remain loyal.
My current income from the hardware store was about $98,000 per year but the recent opening of Home Depot has caused a drop in income to $84,000. I have one full time employee over the age of 65 and 2 part time employees in high school/college. I run a lean operation. I'm concerned that my customer base will gradually wander off to Home Depot as their prices are lower and people no longer care about my personal service. I may be able to cut prices by 10 percent but even then I'll lose customers.
Two weeks ago Home Depot offered me $100K to sell my store and close up. They offered me a job as assistant manager earning $65,000 for 5 years if I agreed to close the store. Their offer is only good for 90 days. Fortunately, ACE hardware contacted me yesterday and made me another offer: $1 million for selling the store to ACE and I become store manager of that ACE hardware store earning $80,000 per year for 5 years. After that ACE will pay me fair market wage.
I don't see what other options I have at this point. It I don't sell to ACE or Home Depot I run the risk of going out of business. In addition, my realtor said the store is only worth $750K.
ACE is offering me more than I can get if I am forced to sell in a year or two. I know some of my customers will be angry that I sold out to ACE. Tom's hardware won't be around for my son to . But, the days of the local hardware store owner is over. I'm sure a few elderly customers will scream at me for "selling out" but I've got no choice with 3 kids in college and an uncertain future in the hardware business.
I've decided to accept ACE's offer for my store. ACE has agreed to pay all the legal bills and structure the transaction so I pay less taxes than regular income on the million dollars.
While I'm sad to see Tom's hardware become ACE my family and I need the financial security ACE is offering us.
My friend in Iowa owns a hardware store. He is doing well and offered me the chance to start over with him. We would open a second store at another location where the nearest big box retailer is 20 miles away. My friend is doing well and doesn't see a threat to his business at this time. I think he is wrong as even an ACE hardware opening in his town will hurt his business.
My advice to all those planning to enter the hardware business is to simply look for something else. Unless you want to work for one of the large chains there isn't much opportunity for success as an independent these days. But, the big box stores offer decent wages for upper level management and some locations will promote you quickly.
Sincerely,
Tom Jones