So with management pushing us to call IC3, a clear result of understaffing, a big question comes up. What can store management who are not licensed as technicians do? I work in Florida, and to me they shouldn't be handling prescriptions, scanning them in, etc. Last night at a 24 hour store was a lot of fun when the new shift lead was trying to help me when the tech called in and I was alone and I get asked "what does TPR mean, what does WCB mean, how do I look up a patient to scan this prescription in?"
Also, has it become clear to anyone else that Walgreens wants floaters fighting for hours with their schedules always up in the air? The way they schedule makes absolutely no logical sense and since my dad is a floater in another state I kind of think this is policy from the top based on what he tells me. When I see a store that has a floater 4 days during a week and each day its a different floater when it could easily be the same person to give that store some consistent staffing it leads me to believe this.
Also, has it become clear to anyone else that Walgreens wants floaters fighting for hours with their schedules always up in the air? The way they schedule makes absolutely no logical sense and since my dad is a floater in another state I kind of think this is policy from the top based on what he tells me. When I see a store that has a floater 4 days during a week and each day its a different floater when it could easily be the same person to give that store some consistent staffing it leads me to believe this.