out of the schools i have been to, columbia was the worst by far. trying to get them on the phone is next to impossible--they don't pick up the phones, especially the mstp coordinator. and, she doesn't answer emails either. this was a HUGE problem when she told me that i would have a student host and that he would contact me. except, the day before i was supposed to go to nyc, my student host still hadn't contacted me, and i had already emailed her several times telling her that i didn't mind contacting HIM, but i needed to know who he WAS goddammit. of course, she never returned any of my phone calls/emails, so the night before i was supposed to leave, i was full-out panicking. i don't know nyc at all (first time there was at cornell, interviewing) so i had to POST on SDN, wherein a VERY nice couple who are in the application process themselves offered to put me up for the evening. (thank you, SDN!)
needless to say, i was NOT happy.
then, after i got to columbia, i usually try to update my file with accepted papers after interviews, etc, because the morning is extremely hectic for coordinators usually trying to schedule last minute mstp interviews. so, at 4pm, when i try to update my file, i try to find that mstp coordinator, and guess what? she LEFT for the day! what COORDINATOR leaves BEFORE making sure all interviews have been completed? i have yet to encounter this type of laziness and unprofessionality at ANY other school.
finally, DURING my MSTP interviews, they told me to take a cab to and from the undergraduate campus. and they were SUPPOSED to have cash on hand. except they RAN OUT OF CASH. then they asked me if i had cash. i am HERE TO INTERVIEW. why the HELL would i have CASH ON ME!?!?!?!?!?! so a very nice fellow interviewee told me that he was from nyc, and would show me how to take the subway instead of the cab. i readily agreed, not wanting to cause more trouble. he let me borrow $20, of which i spent ~$10 back and forth for all of my interviews. when i got back, since they promised to reimburse cab fare, i asked the MSTP director (since the freaking coordinator LEFT at 4PM!) if i could get reimbursed for the subway fare. ms. sptalnik (the director) looked at me point blank and said, 'it's ten DOLLARS.' i was furious. it IS only ten dollars, but it is YOUR responsiblity, not MINE, for transportation costs! what if i was super poor? what if i didn't have the ten extra dollars after all the med school interviews one has to go on to get into a freaking med school?!?!? also, i didn't have any money on me at the time, and because i didn't know the interviewee who lent me the money, and since he LEFT immediately after his interviews (totally reasonable), i was left to mail him cash back!
who DOES this sort of thing? i was accepted to columbia MSTP, but i turned them down quicker then i would have dropped a rabid rat.
note: my experience is not unusual. ALL of my friends who visited columbia for grad school told me that the apathy and terrible administrative atmosphere at the school is PERVASIVE. none of them accepted columbia's offer of admissions.
edit: i should add that this doesn't mean that i think columbia isn't a good school. far from it--i think that one receives excellent training there. HOWEVER. call me a needy person if you will, but i want a school with an administration that is RESPONSIVE to my concerns.