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- Feb 2, 2007
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i live at lanesborough too and have been here since june - watch out for the comcast deals, we almost got screwed. so we signed up for the double play (digital cable and internet for 66 bucks), and since we have to pay lanesborough 40 a month for cable, we were told that 40 bucks would be subtracted from the comcast bill since lanesborough already pays them. that is not how it works though - lanesborough cable is standard and the package uses digital starter, so since they are different things (according to them) you have to pay them AND the apt complex. after 3 hrs on the phone we got our money back for the first month and cancelled the package and signed up with comcast just for internet. so what is the moral of the story? Don't sign up for the attractive-looking packages unless it is STANDARD cable. the double play deals are digital starter, not standard. if you want cable, just use lanesborroughs and dont sign up for it at all. if you don't want to use comcast cable, your only option is to not have cable at all or to get satellite. hope this helps. btw for those new to the complex, the management staff sucks so bad its not even funny. you'll find out. sorry, rant over.
I never have paid lanesborough anything. When we started our lease I just signed a form that said I DIDN'T want cable. It hasn't been a problem since. I think by signing that form, lanesborough actually came out and disconnected my outdoor line. When the installation guy came to set it up, he could not figure out why it wasn't working. He went out there and plugged it back in and told me that lanesborough is not authorized to do things like that themselves.
By the way, when you move in, make sure you mark down EVERYTHING that is wrong with the apartment no matter how small. I have heard bad things about them being really harsh on your deposit when you move out.
And maintnance has been a pain in the ass here so far. We have had a fan that doesn't work and we have put FOUR work orders in, starting 4 weeks ago, and they still havent fixed it. There was a leak in the apartment under us a few days ago, the maintanace guy came to fix it from our apartment. I told him about the fan and showed him, and he litterally looked at it and said "yea we need to fix that" and left. No one has come since...