CNN: Surgeon Fights to Recover his Good Name...

[drusso]

Ricardo Quarrie, surgeon falsely accused of wrongdoing, tries to recover his name - CNN

"Employers told me I was very qualified for positions, but patients Google their doctors, and they didn't feel like they could refer patients to me," said the cardiothoracic surgeon, who trained at Yale, the Cleveland Clinic and Ohio State. "It's been a nightmare," added Quarrie, the father of two young children. "The spread of that information -- or misinformation -- is so rapid, and people really do believe what they read."

...this is a huge problem for pain specialists. We need our specialty societies--ASIPP, SIS, AAPM--to take up the cause of preventing the spread of mis-information damaging to reputations and careers.

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[clubdeac]

Ricardo Quarrie, surgeon falsely accused of wrongdoing, tries to recover his name - CNN

"Employers told me I was very qualified for positions, but patients Google their doctors, and they didn't feel like they could refer patients to me," said the cardiothoracic surgeon, who trained at Yale, the Cleveland Clinic and Ohio State. "It's been a nightmare," added Quarrie, the father of two young children. "The spread of that information -- or misinformation -- is so rapid, and people really do believe what they read."

...this is a huge problem for pain specialists. We need our specialty societies--ASIPP, SIS, AAPM--to take up the cause of preventing the spread of mis-information damaging to reputations and careers.

One way to fight this is to ask all your happy and satisfied patients to write reviews for you on healthgrades, google and vitals. If you get enough of them, say 30-50, it'll boost your numbers and outweigh any negative reviews

 

[painfree23]

One way to fight this is to ask all your happy and satisfied patients to write reviews for you on healthgrades, google and vitals. If you get enough of them, say 30-50, it'll boost your numbers and outweigh any negative reviews

I ask my patients but they always forget, is it weird to have them fill it out in your office ?

 

[Paindude11]

As pain docs, most negative reviews are directly proportionate to opioid prescribing, or lack of prescribing I should say. Unfortunately, clearing the air (and your reputation) by responding to these stupid reviews would typically be considered a HIPPA violation. Oftentimes, the physician will get a negative review based on an office experience with a midlevel or MA without any actual interaction that visit from the provider they are reviewing/bashing.

I agree that burying bad reviews with good ones is a way to go, but it is infuriating to think that we have to reduce ourselves to soliciting patients in a professional medical practice to post social media reviews for us.

 

[Ferrismonk]

One way to fight this is to ask all your happy and satisfied patients to write reviews for you on healthgrades, google and vitals. If you get enough of them, say 30-50, it'll boost your numbers and outweigh any negative reviews

I have pre-printed cards with links people can take home with them to post good reviews. Either myself or my office manager hand them to patients when they gush about how much better they feel. I also have a tablet where people who are dissatisfied can leave their complaints for review which stays internal. This can often diffuse online reviews. I still have my bad ones out there, but they get drowned out as clubdeac said.