I just took my child to a new pedodontist. What a visit. First the office mailed me the history form to complete before I came. They also mailed out information about the office and some of there procedures. My friend came along with me, but had not read this information. When they called my child back for the visit I did not go with him because that was one of their office procedures. My firend asked me why didn't I go with my child and I showed him the paper with the doctor's request. The request was that prarents not come into the examinig room with their child. Since he was a little confused he asked the receptionist about the procedure, who was making the payment, and who was going to speak to the doctor. The receptionist replied that the doctor will talk to the child and if we were not happy with the procedure to find another doctor. My friend then replies that the doctor must be a "crack pot" to speak with a child instead of the parent. The recepionist then states theat the doctor will speak with the parent also. My friend said ok, left window, and returned to his seat. A few seconds later the nurse brings my child out. I inquired what was going on, that I and neither my friend had asked for my child to be dismissed. The nurse invited me to the back where I told the recepionist that there had been a miscommunication. As I was speaking she was speaking and begin to get hostile. The doctor then comes out and tells me to find another dentist. He felt as if I was unhappy and would give me name of other dentist where I would be happier. How rude was that. Then he says that it is just like shopping if I am not happy at Sears I could go to Burdines. Bad analogy. I was not unhappy the office was offended because my friend wanted some clarity on one of their procedures. I left the office telling them they had a big probelm. Is this the type of ethics they teach in dental school?