Hello, I am currently in the process of writing admissions essays for MSW. I have experience, both volunteer and paid, on a local crisis hotline. I was going to speak about this experience, and then when I went to write about why I'm choosing to pursue an MSW I was going to lead with a statement such as, "I plan on pursuing an MSW to gain the credentials and skills necessary to enhance the helping relationship beyond that of a fifteen minute telephone call" (or something to that effect, right now this statement is just in a note in outline form). I was going over this with a friend (who happens to be a therapist), to which she replied, "Were you really thinking about putting that in?" She said it sounded dismissive of the work that the hotline does and that "helping relationship" seems too formulaic (and that I should keep with something like "connecting with individuals"). I was thinking that the work at the hotline is indeed limited to fifteen minutes per call, reassurances, reflective listening, etc. and how we can't provide psychotherapy, case management, etc. I thought I would post on here to get some more feedback. Thank you very much for any input.