- Joined
- Jun 24, 2008
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So I've been shadowing my Primary Care Physician for about a week now. I'm only there temporarily. The thing is, today he basically made me a receptionist. I had to answer phone calls, most of which were people asking for appointments. No one ever taught me how to use the computer software to make appointments, so I had to place everyone on hold while he was seeing people. Then he told me to go make copies. I've used copying machines before, but wanted to make sure I was using the machine correctly. I asked him to come back and show me just once and he just looked at me like I was an imbecile. Then he told me to do faxes for him. Again, I had to ask. And again, he stormed back up front and told me to figure it out myself. This went on for the whole day and I had minimal patient contact.
Now, before someone jumps down my throat, hear me out. I don't mind answering phones, making copies, doing faxes, doing files, et cetera. We had a lot of patients today and were overwhelmed. However, he had three secretaries on staff and none of them would answer the phone when it rang. I was never taught how to use the office equipment, either.
Do you think what happened today was acceptable? I mean, I don't mind helping out, but I'm not there to be someone's secretary either. I'm there to see patients and ask questions.
Now, before someone jumps down my throat, hear me out. I don't mind answering phones, making copies, doing faxes, doing files, et cetera. We had a lot of patients today and were overwhelmed. However, he had three secretaries on staff and none of them would answer the phone when it rang. I was never taught how to use the office equipment, either.
Do you think what happened today was acceptable? I mean, I don't mind helping out, but I'm not there to be someone's secretary either. I'm there to see patients and ask questions.