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Has anyone had an issue with Interfolio's letterhead/signature check?

2020NonTrad

I am Alpharius
2+ Year Member
Feb 21, 2019
111
318
116
  1. Medical Student
I had a similar issue. Interfolio had confirmed all my letters were signed months before my app, but when I submitted my app, a school contacted me and informed me that one of my letters had no signature. I called Interfolio who said they "made a mistake." Very frustrating for a service that costs money.

Edit: If you call Interfolio, they'll pull up the letter on the phone with you and verify what it looks like on their end.
 
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Reactions: 1 user

stayathomemom

Now with 100% more Stay At Home™!
Dec 30, 2017
510
894
116
  1. Pre-Medical
I had a similar issue. Interfolio had confirmed all my letters were signed months before my app, but when I submitted my app, a school contacted me and informed me that one of my letters had no signature. I called Interfolio who said they "made a mistake." Very frustrating for a service that costs money.

Edit: If you call Interfolio, they'll pull up the letter on the phone with you and verify what it looks like on their end.
I didn't know you could do that. I think I'll call tomorrow. Thank you.
 
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