How to build a good relationship with my scheduler?

[swatchgirl]

We have a new scheduler. I have never met her in person, don't know her phone number, all I have is her work e-mail and my correspondences with her so far have all been via e-mails. Recently she helped me find last minute coverage for a 9 consecutive day Christmas break (5 days were my scheduled days off here and there, so she had to find coverage for the other 4 PTO days to fill in the gaps). It was fortunate that she came through for me since I had not been allowed to take any time off work in over a year and a half. I was also already maxed out on my PTO hours, so I couldn't accrue any more PTO until I was allowed to use some first... I really want to thank my scheduler for making my 9-day break request from work possible, especially considering she only had 1 week of time to find coverage for me, but how do I begin to thank her? How do I introduce myself to her or talk to her without ever meeting her in person? I don't even know where her office is physically located. Should I just send her a thank you e-mail and ask for her phone number? How do any of you build and maintain a good relationship with your scheduler? Or do most people only contact their schedulers when they need something from them? I would appreciate some advice and tips!

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[CetiAlphaFive]

We have a new scheduler. I have never met her in person, don't know her phone number, all I have is her work e-mail and my correspondences with her so far have all been via e-mails. Recently she helped me find last minute coverage for a 9 consecutive day Christmas break (5 days were my scheduled days off here and there, so she had to find coverage for the other 4 PTO days to fill in the gaps). It was fortunate that she came through for me since I had not been allowed to take any time off work in over a year and a half. I was also already maxed out on my PTO hours, so I couldn't accrue any more PTO until I was allowed to use some first... I really want to thank my scheduler for making my 9-day break request from work possible, especially considering she only had 1 week of time to find coverage for me, but how do I begin to thank her? How do I introduce myself to her or talk to her without ever meeting her in person? I don't even know where her office is physically located. Should I just send her a thank you e-mail and ask for her phone number? How do any of you build and maintain a good relationship with your scheduler? Or do most people only contact their schedulers when they need something from them? I would appreciate some advice and tips!

She'll take an office.

Find out where it is and send her some goodies

 

[ranger99rx]

Some of them live far away and they do schedule for multiple district managers (mine covers for 6 DMs). An email would be sufficient to let her know you appreciate her or a holiday card.