So I'm currently working as a scribe for a private practice, where all of our scribes work with one provider. I have been working with my current MD since November or so and I've heard his reputation of him being difficult, even before I decided to take up the job offer. But anyways, to give brief details:
-Our clinic prefers the charts to be finished after the clinic rather than at the time of the patient visit so that they can be better quality.
-While the job description asks that all charts be completed by the following week, the guy I'm working for is the only one who wants them done within 24 hours. Usually, when he wants them done sooner, he would also let me know, and I always come through with that
So far, I've tried my best to meet this guy's expectation. I even stay at the clinic until 9 or 10PM sometimes to make sure the notes are done as he wants them to. But there was this one incident where I did not have the charts finished on time, and he got angry (I was late 3-4 hours than the time he expected them done). I did sincerely apologize for that as it was my fault, and since that time, I've always got them done on time. This past Friday, he never said anything about when he wants them by so I just planned on doing my usual routine of finishing them by Saturday afternoon. I had about 8 of them left to do. Anyways, he proceeds to text me before I could start them on Saturday, telling me that "just when I started to think well of you again, you have disappointed me again" and that "he has never seen this behavior with his previous scribes" and called me "passive aggressive". I sent an e-mail because he wouldn't pick up the phone and apologized again, and explained my side of the story, and asked him why he called me passive aggressive, because I felt personally attacked. His response was that he doesn't need to tell me specifically when the notes should be finished by (his problem was that starting Saturday, he was on vacation, so me finishing the charts within 24 hours, like normal, was not acceptable). And then, he proceeded to bring my dad into the conversation...telling me that my dad would probably agree with what he is saying in that I need to put the work I'm paid to do ahead of my personal life (which I have no problems with, and have been doing).
Here are the problems I am having:
1) This guy is making this personal rather than professional, accusing me of personal defects, which I don't believe are true, and even bringing my dad into the conversation.
2) I've truly busted my *** to meet his expectations when technically, I don't need this job and would rather be unemployed right now, to enjoy time off before medical school. I am staying pretty much out of courtesy as they can't find any replacement scribes.
3) I have no problem with what he said about doing work that I am paid to do before proceeding with personal things...but on Friday, he never said one word about wanting them finished earlier than usual (he usually tells me if he does). So, I was just planning on doing my normal routine. This seems like a miscommunication to me but he is turning it into a personal attack, saying that my apology for the previous time was an "empty expression". If this were the case, I wouldn't be staying up until 3-4AM to finish the charts when I am running on <5 hours of sleep already (which I have been doing since the first incident).
I am very tempted to send him an e-mail and call him out for making this personal and resigning on the spot...but I have interest in possibly specializing in the field I'm working in right now, and the MD I am working for has said to me multiple times that he expects me to replace him when he retires at that clinic (because he thinks I have good experience (roughly 2 years) and have shown competence). So, my parents are telling me to continue being his bi*** so as to not burn bridges.
Any advice guys? Thanks.
-Our clinic prefers the charts to be finished after the clinic rather than at the time of the patient visit so that they can be better quality.
-While the job description asks that all charts be completed by the following week, the guy I'm working for is the only one who wants them done within 24 hours. Usually, when he wants them done sooner, he would also let me know, and I always come through with that
So far, I've tried my best to meet this guy's expectation. I even stay at the clinic until 9 or 10PM sometimes to make sure the notes are done as he wants them to. But there was this one incident where I did not have the charts finished on time, and he got angry (I was late 3-4 hours than the time he expected them done). I did sincerely apologize for that as it was my fault, and since that time, I've always got them done on time. This past Friday, he never said anything about when he wants them by so I just planned on doing my usual routine of finishing them by Saturday afternoon. I had about 8 of them left to do. Anyways, he proceeds to text me before I could start them on Saturday, telling me that "just when I started to think well of you again, you have disappointed me again" and that "he has never seen this behavior with his previous scribes" and called me "passive aggressive". I sent an e-mail because he wouldn't pick up the phone and apologized again, and explained my side of the story, and asked him why he called me passive aggressive, because I felt personally attacked. His response was that he doesn't need to tell me specifically when the notes should be finished by (his problem was that starting Saturday, he was on vacation, so me finishing the charts within 24 hours, like normal, was not acceptable). And then, he proceeded to bring my dad into the conversation...telling me that my dad would probably agree with what he is saying in that I need to put the work I'm paid to do ahead of my personal life (which I have no problems with, and have been doing).
Here are the problems I am having:
1) This guy is making this personal rather than professional, accusing me of personal defects, which I don't believe are true, and even bringing my dad into the conversation.
2) I've truly busted my *** to meet his expectations when technically, I don't need this job and would rather be unemployed right now, to enjoy time off before medical school. I am staying pretty much out of courtesy as they can't find any replacement scribes.
3) I have no problem with what he said about doing work that I am paid to do before proceeding with personal things...but on Friday, he never said one word about wanting them finished earlier than usual (he usually tells me if he does). So, I was just planning on doing my normal routine. This seems like a miscommunication to me but he is turning it into a personal attack, saying that my apology for the previous time was an "empty expression". If this were the case, I wouldn't be staying up until 3-4AM to finish the charts when I am running on <5 hours of sleep already (which I have been doing since the first incident).
I am very tempted to send him an e-mail and call him out for making this personal and resigning on the spot...but I have interest in possibly specializing in the field I'm working in right now, and the MD I am working for has said to me multiple times that he expects me to replace him when he retires at that clinic (because he thinks I have good experience (roughly 2 years) and have shown competence). So, my parents are telling me to continue being his bi*** so as to not burn bridges.
Any advice guys? Thanks.