Clarity: poster is talking about the COVID-19 testing kits - specimens to be sent to lab are left in a box (fridge box) outside of drive through (picked up by lab after testing hours). Ice packs are to be placed in the box before/at the start of the testing hours to keep specimens at appropriate temperature. I work at a CVS that does COVID-19 testing
1 technician stationing at drive through specifically for COVID testing kind of makes sense since the whole testing process is a bit tedious (don't want to be multi-tasking like hell/potential for step skipping/not sanitizing areas properly between drive through orders). We do have technicians who are comfortable doing COVID-19 testing rotate spots at an appropriate amount of time for breaks/relief. Not practical to "play musical chairs" at drive through and interrupt mid-testing
I'm a bit confused on what you mean by change the ice....are you in some super warm climate? Are you guys even setting the box up right to begin with (putting ice packs in @ start of testing times)? I've never had to put more ice packs in...temperature is monitored on the specimen box with probe thermometer. Might have to change ice if this thing drags out into summer months; we've had no issues so far. Questioning/skeptical if yous guys are setting things up properly to begin with