I called AMCAS and got a real person on the phone in 40 minutes this morning. I was busy on my computer with the phone up to my ear when I realized there was a person talking to me on the other side of the phone. She was very nice and Very knowledgable.
She looked in 8 different places for the error that caused them to change my name, my missing transcripts, etc... She didn't give up upon hitting dead ends and in the end I was releved to have my name changed to my real name, my lost transcript located and to my huge relief she was able to see my application was received and is being processed. She did say to ignore email messages due to their computer sending out messages randomly.
If you get a message saying you should submit again, but balance is $0.00, can't edit essays, credit card has been charged... She said DON'T SUBMIT AGAIN. The message you received is an error. Don't listen to it. Try to call them first before you do anything else.
Good luck to all that are still sludging their way through. The end is in sight 😀