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This is not a thread seeking legal or treatment advice. A year ago after a teeth cleaning visit my dental office recommended $600 worth of fillings for some very small cavities. I didn't get the fillings and today after another teeth cleaning I was told I could no longer come back to their office since I was not following the treatment they recommended. I'm a little ticked because this office is the primary provider that my insurance (HMO) has assigned me to and I feel they're dumping me because I'm not paying for their expensive recommendations. The girl at the counter said it was because of "HMO reasons" that I was being booted. I'm not some problem patient that is causing headaches for the office. I've only been there 4 times in the past 4 years, each time for an exam and cleaning. I haven't caused any problems, I just sit there quietly and get my cleaning.
Can anyone tell me if this is an accepted practice of a dental office? Is it acceptable for them to deny future examinations and cleanings because I haven't gotten the fillings they recommend? If it's not, does anyone know of a California regulatory agency that I can register a complaint with? To me it appears as if they want to get rid of me for profit reasons.
Please don't hammer me for not getting the fillings or following their recommendations, I have reasons that I will not go into here. Thanks for any input.
Can anyone tell me if this is an accepted practice of a dental office? Is it acceptable for them to deny future examinations and cleanings because I haven't gotten the fillings they recommend? If it's not, does anyone know of a California regulatory agency that I can register a complaint with? To me it appears as if they want to get rid of me for profit reasons.
Please don't hammer me for not getting the fillings or following their recommendations, I have reasons that I will not go into here. Thanks for any input.