Never mind, guys. I now love Northwest!!! <img src="graemlins/lovey.gif" border="0" alt="[Lovey]" />
They wouldn't let me change my ticket over the phone, so I had to drive to the airport, where a really nice guy let me change the ticket to an open jaw (fly into Burlington, VT, fly out of Rochester, NY) with no change fee and an only slightly higher fare. Only catch is I have to stay over a Saturday, but since I have a friend in NYC who I can pop down to see on JetBlue, I'm not too upset about that. 😀