NYT: Rude doctors and nurses and patients

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drusso

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https://www.nytimes.com/2017/04/10/well/family/rude-doctors-rude-nurses-rude-patients.html?_r=1

Rudeness affects your spirit, your morale, your connection to your job and your effectiveness in that job. It gets in the way of health, and it gets in the way of healing.

Is this one area where relentless attention to P-G scores can help?

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Barf...
Rude is a meaningless term. On the opposite side of the spectrum you have nice. So what does it mean when a patient says either? Compare the medical care and outcome to each statement and is there a difference? PG serves no purpose other than allowing venting of an enraged ego without evidence or context to verify the complaint or praise. PG is a customer service metric and only worsens the health of the population
And this is why the next generation of docs will be disappointing: "As a senior doctor, to be rude to a medical student or a resident is to fall short of being the teacher you hoped to be"
 
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Don't be lazy.

There is always a respectful way to express yourself that still accomplishes the same goal you think is being served by being condescending, shaming, or harsh. Bad behavior has a way of coming back to bite you in the ass. It's better for you if you take the high road.
 
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