Has anyone else's PT application been jeopardized because of PTCAS?
So to give a quick run down of the hell i'm going through... I am a re-applicant and to strengthen my application this year, I retook several classes in fall to improve my prereq GPA. I worked hard, made straight A's, and sent an updated transcript to PTCAS for the Academic Update. I was worried why it was taking so long for them to get my transcript, but finally a ray of hope shined upon me and they received it on Jan 1st, 2011. After waiting a little over a week and seeing no update to my GPA, I decided to call them and ask what was going on and if i needed to do anything to speed up the process. all they said was that it takes "2-3 weeks" to process everything. i'd like to say that i'm a pretty patient guy so i stayed calm and waited 3 weeks, but still nothing was updated. I called the following monday to ask what was going on and they first say "it takes 2-3 weeks to process an application," in which i respond "well it has been over 3 weeks now and nothing has been updated," and he responds "hold one second please sir"... cue *lame jazz music* "sorry sir, i was misinformed and it takes 3-4 weeks to process everything." (i bring up the prior times of convo AND the emails saying 2-3 weeks but it does nothing to help the situation). finally today, the end of week four comes and still NOTHING has been updated. i call and ask about Academic Updates and she says it takes 2 1/2 weeks for it to be processed and i say "well that means it should have been processed by last week," please hold... cue *lame jazz music* she comes back on and says "they're working on it" ... i could no longer keep my patience and i let her have it (but i'm still calm about it). i explain that PT schools are giving out acceptances and interviews at this very moment and without my Academic Update, my application is incomplete. she responds saying that she just spoke with her supervisor and that they are working on it. i ask to speak to the supervisor and she says to hold please *cue lame jazz music* "are you there sir, please hold one moment" *cue lame jazz music again* she comes back on and says that she's putting me through to her supervisor... and i get his voicemail. i leave a message explaining my situation and leave a callback number. i decided to call again because i really need this update. i call, the same girl answers, i just ask to speak to her supervisor immediately and i actually get through this time. "hi this is Robert *some lame last name*" and i tell him my situation and first he says "it can take up to 6 weeks to process an application" and i say that i've heard the policy being 2-3 weeks, 3-4 weeks, and that the chick that i just spoke to said 2 1/2 weeks. he then responds and says that he'll get it figured out by monday or tuesday. so now i'm just waiting...
but seriously, can PTCAS hire people that can actually do the job please?
if i was the person that hired people i would only ask 2 questions
1) do you feel slightly guilty if the person asking you for help does not receive help?
2) typically, do you sit on your a** all day and do nothing?
So to give a quick run down of the hell i'm going through... I am a re-applicant and to strengthen my application this year, I retook several classes in fall to improve my prereq GPA. I worked hard, made straight A's, and sent an updated transcript to PTCAS for the Academic Update. I was worried why it was taking so long for them to get my transcript, but finally a ray of hope shined upon me and they received it on Jan 1st, 2011. After waiting a little over a week and seeing no update to my GPA, I decided to call them and ask what was going on and if i needed to do anything to speed up the process. all they said was that it takes "2-3 weeks" to process everything. i'd like to say that i'm a pretty patient guy so i stayed calm and waited 3 weeks, but still nothing was updated. I called the following monday to ask what was going on and they first say "it takes 2-3 weeks to process an application," in which i respond "well it has been over 3 weeks now and nothing has been updated," and he responds "hold one second please sir"... cue *lame jazz music* "sorry sir, i was misinformed and it takes 3-4 weeks to process everything." (i bring up the prior times of convo AND the emails saying 2-3 weeks but it does nothing to help the situation). finally today, the end of week four comes and still NOTHING has been updated. i call and ask about Academic Updates and she says it takes 2 1/2 weeks for it to be processed and i say "well that means it should have been processed by last week," please hold... cue *lame jazz music* she comes back on and says "they're working on it" ... i could no longer keep my patience and i let her have it (but i'm still calm about it). i explain that PT schools are giving out acceptances and interviews at this very moment and without my Academic Update, my application is incomplete. she responds saying that she just spoke with her supervisor and that they are working on it. i ask to speak to the supervisor and she says to hold please *cue lame jazz music* "are you there sir, please hold one moment" *cue lame jazz music again* she comes back on and says that she's putting me through to her supervisor... and i get his voicemail. i leave a message explaining my situation and leave a callback number. i decided to call again because i really need this update. i call, the same girl answers, i just ask to speak to her supervisor immediately and i actually get through this time. "hi this is Robert *some lame last name*" and i tell him my situation and first he says "it can take up to 6 weeks to process an application" and i say that i've heard the policy being 2-3 weeks, 3-4 weeks, and that the chick that i just spoke to said 2 1/2 weeks. he then responds and says that he'll get it figured out by monday or tuesday. so now i'm just waiting...
but seriously, can PTCAS hire people that can actually do the job please?
if i was the person that hired people i would only ask 2 questions
1) do you feel slightly guilty if the person asking you for help does not receive help?
2) typically, do you sit on your a** all day and do nothing?