After shipping mine, I would NEVER do it again. It cost me $700 to ship from CA to OH. I used AFT Logistics. That was the first time ever that I shipped my car. When you ship, try to find out if the company themselves are shipping it, or if they are a mediator. I did not know all these things until I went through it. Turns out AFT Logistics is a "broker", and they contracted EMPIRE Transport in the Inland Empire to ship my car. The guy that came and picked up the car was really nice. The guy that dropped off the car kept changing dates and was quite a thug. He would hang up on me prematurely when I called to ask when he was coming, and usually drivers know ahead in advance where they are dropping off, and should have a GPS of some sort, and know not to turn down streets with trees...
Welll...this thug called me like 10x the morning of delivery, asked me how to get to my place (and I had just moved, so how am I supposed to know??!!)....then drove his whole rig of cars up my street (which had a bunch of trees), then blamed me for all the scratches on all the cars, and states that "my trees" caused the damage.
IF this happens to you, DO NOT PAY OR SIGN the form until you come to a compromise on compensation. I was dumb and a greenhorn at this, and went ahead and signed the form and paid cash before he unloaded the car, and when i asked about the scratches, he stated it was not his problem!! I tried to stop him from leaving, and called the cops, but by the time they arrived, he had already taken off. Turns out that all the other customers got some sort of compensation for the tree scratches.
AND...all the online companies tell you that they insure for whatever amount...I brought this back to AFT Logistics, and they stated that since my total damage was < $1000, I would have to go directly to Empire to make claims...so I called , and called....no phone calls returned.....tried to call my insurance company, but they stated that if damages were <$500, they would not cover, and if company would not pay them, I would end up covering costs myself....
To make a long story short...NO WAY AM I EVER SHIPPING MY CAR AGAIN!! If you do, go look for a local company (do not go through broker).
Just my 2 cents worth...I also have a classmate that shipped her car, and she stated she would NEVER do it ever again either. I guess the more money you are willing to pay, the better the service.