What is the craziest thing a customer has asked you when you were working retail

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We had a woman come in all scared and worried, she asked to speak to the pharmacist, so the pharmacist went to the lady, I was finishing up a prescription, she looked at me and said, I don't care if he hears. She went on and told the pharmacist that her daughter gave a guy a blow job and she swallowed sperm, she wanted to know if her daughter can get pregnant because her daughter swallowed the sperm. The pharmacist and I looked at each other, both biting out lips trying not to laugh. The pharmacist told her no, the stomach acids will kill the sperm.

Once the pharmacist explained it she got this look of relief on her face.

I thought I wasn't going to miss pharmacy but at times I do.:oops:

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We had a woman come in all scared and worried, she asked to speak to the pharmacist, so the pharmacist went to the lady, I was finishing up a prescription, she looked at me and said, I don't care if he hears. She went on and told the pharmacist that her daughter gave a guy a blow job and she swallowed sperm, she wanted to know if her daughter can get pregnant because her daughter swallowed the sperm. The pharmacist and I looked at each other, both biting out lips trying not to laugh. The pharmacist told her no, the stomach acids will kill the sperm.

Once the pharmacist explained it she got this look of relief on her face.

I thought I wasn't going to miss pharmacy but at times I do.:oops:

I couldn't help but post this as I remembered reading it not too far back.
Girl with no vagina becomes pregnant after oral sex
Bet this would have really freaked her out. :smuggrin:
 
I couldn't help but post this as I remembered reading it not too far back.
Girl with no vagina becomes pregnant after oral sex
Bet this would have really freaked her out. :smuggrin:

fngr.gif
 
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2 situations I can recall. Both occurred when working at Walgreens roughly 13 years ago. Was turning in the money at the end of the night, when the lady who stocked the greeting cards came into the office. She had just had cataract surgery, and kept her eyedrops in 1 pocket, and superglue in the other pocket. Short story - she glued her eye shut in the office, and then began screaming for me to do something. Called 911 for her....

2nd situation - woman pulls into the drivethru, and orders a gallon of milk. Gets mad when I tell her I can't send milk to lane 2 of the drivethru, which is served with a pneumatic tube. She goes in and complains to the manager, who told me next time to send the milk, basically since the "customer is always right." I tried to explain the physics involved, to no avail. He got promoted to the regional level the last I heard, which just further proved my theory that the more incompetent you are in retail pharmacy, the further you will rise (so they can get you out of the store).

Oh yea. one other story. False prescription presented to pharmacy. Verified as forged, but waited so long for police to arrive that customer was getting nervous. Sold her the script filled with M&Ms. Plice caught her several blocks away, and told me they could not charge her since I hadn't sold her narcotics. I argued with the officer, the the crime is "attempting to obtain CDS by fraud", not actually getting the medication... He wouldn't take her to jail, but we got about a 10000% markup on M&Ms that night.
 
2 situations I can recall. Both occurred when working at Walgreens roughly 13 years ago. Was turning in the money at the end of the night, when the lady who stocked the greeting cards came into the office. She had just had cataract surgery, and kept her eyedrops in 1 pocket, and superglue in the other pocket. Short story - she glued her eye shut in the office, and then began screaming for me to do something. Called 911 for her....

2nd situation - woman pulls into the drivethru, and orders a gallon of milk. Gets mad when I tell her I can't send milk to lane 2 of the drivethru, which is served with a pneumatic tube. She goes in and complains to the manager, who told me next time to send the milk, basically since the "customer is always right." I tried to explain the physics involved, to no avail. He got promoted to the regional level the last I heard, which just further proved my theory that the more incompetent you are in retail pharmacy, the further you will rise (so they can get you out of the store).

Oh yea. one other story. False prescription presented to pharmacy. Verified as forged, but waited so long for police to arrive that customer was getting nervous. Sold her the script filled with M&Ms. Plice caught her several blocks away, and told me they could not charge her since I hadn't sold her narcotics. I argued with the officer, the the crime is "attempting to obtain CDS by fraud", not actually getting the medication... He wouldn't take her to jail, but we got about a 10000% markup on M&Ms that night.

thumbup.gif
 
Oh yea. one other story. False prescription presented to pharmacy. Verified as forged, but waited so long for police to arrive that customer was getting nervous. Sold her the script filled with M&Ms. Plice caught her several blocks away, and told me they could not charge her since I hadn't sold her narcotics. I argued with the officer, the the crime is "attempting to obtain CDS by fraud", not actually getting the medication... He wouldn't take her to jail, but we got about a 10000% markup on M&Ms that night.

You realize this is misbranding and this is state and federal violation. Please don't ever do this. Fill it or don't fill it, but don't violate the rules. And don't think some a-hole state board bureaucrat wouldn't haul you in front of the board....
 
"Our father who art at Shea, Johan be thy name,
thy will be done, as it is in Cooperstown,
give us this day a frikkin win,
and forgive us our losses as we we forgive those who've **** on us,
lead us not into the record books but deliver us to the playoffs."

Not tonight dude:

Phillies chase Johan, bury Mets

Associated Press
Last Updated: 11:33 PM, May 2, 2010
Posted: 11:25 PM, May 2, 2010
PILADELPHIA -- Shane Victorino hit a grand slam off Johan Santana and Chase Utley had a two-run shot during Philadelphia's nine-run fourth inning, helping the Phillies pound the Mets 11-5 on Sunday night.
Santana (3-2) allowed a career-worst 10 runs in 3 2-3 innings. The two-time AL Cy Young Award winner allowed four homers - and one crucial bases-loaded walk.
Holding a 5-3 lead in the fourth, Santana issued a two-out walk to Phillies starter Jamie Moyer. Victorino followed with the grand slam and Utley went deep two batters later. Nine straight batters reached in the inning.



Placido Polanco and Ryan Howard also homered for the Phillies, who won two of three against the Mets.......
 
2 situations I can recall. Both occurred when working at Walgreens roughly 13 years ago. Was turning in the money at the end of the night, when the lady who stocked the greeting cards came into the office. She had just had cataract surgery, and kept her eyedrops in 1 pocket, and superglue in the other pocket. Short story - she glued her eye shut in the office, and then began screaming for me to do something. Called 911 for her....

why does someone need superglue so often that they carry it in their pocket? and if you know you have superglue in one pocket and eye drops in the other, wouldn't you want to test before you put something in your eye if you can't/won't read? like rub the substance between your fingers? at least if your fingers get stuck together, it's not an emergency.
 


Not tonight dude:

Phillies chase Johan, bury Mets

Associated Press
Last Updated: 11:33 PM, May 2, 2010
Posted: 11:25 PM, May 2, 2010
PILADELPHIA -- Shane Victorino hit a grand slam off Johan Santana and Chase Utley had a two-run shot during Philadelphia's nine-run fourth inning, helping the Phillies pound the Mets 11-5 on Sunday night.
Santana (3-2) allowed a career-worst 10 runs in 3 2-3 innings. The two-time AL Cy Young Award winner allowed four homers - and one crucial bases-loaded walk.
Holding a 5-3 lead in the fourth, Santana issued a two-out walk to Phillies starter Jamie Moyer. Victorino followed with the grand slam and Utley went deep two batters later. Nine straight batters reached in the inning.



Placido Polanco and Ryan Howard also homered for the Phillies, who won two of three against the Mets.......​


Ya'll play in a friggin little league stadium, there were a total of 11 home runs during the 3 games this weekend. 6 of them were last night. Quite a few of those baseballs would have fell harmlessly into the gloves of an outfielder if the game were being played at CitiField.​
 
Ya'll play in a friggin little league stadium, there were a total of 11 home runs during the 3 games this weekend. 6 of them were last night. Quite a few of those baseballs would have fell harmlessly into the gloves of an outfielder if the game were being played at CitiField.

They didn't play in Citi Field. He walk the friggin pitcher with the bases loaded. The Met's home runs would also have been outs at Citi Field. The Phillies hit like that in every stadium.....

The Mets scored 14 runs on 19 hits while the Phillies scored 22 runs on 34 hits. The Mets hit six home runs (32% of hits) while the Phillies hit 5 home runs (15% of hits) so it appears the Mets benefited from the Little League Stadium more than the Phillies..... On Saturday the Phils scored 10 runs with only one home run..... It doesn't matter how small the ball park is when your savior throws gopher balls over the middle of the plate they will travel far far from home. How come the Mets couldn't score against Haliday?
 
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I got a phone call once and the lady was all, "OMG help! I just brushed my teeth with Vagisil and now my mouth is numb. What should I do?!"

OMG. My brother-in-law brushed his teeth with Desitin! I personally don't know how people mix things up with their toothpaste.
 
Guy came in asking if there were larger condoms than the Trojan Magnum, which were too tight (he went out of his way to ask the young, female pharmacist this).
 
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OMG. My brother-in-law brushed his teeth with Desitin! I personally don't know how people mix things up with their toothpaste.

People need to learn to NOT store their medications in the bathroom. I mean, WTF. You would think they'd learn after the 1st time they drop all of their pills in the sink or toilet.
 
2 situations I can recall. Both occurred when working at Walgreens roughly 13 years ago. Was turning in the money at the end of the night, when the lady who stocked the greeting cards came into the office. She had just had cataract surgery, and kept her eyedrops in 1 pocket, and superglue in the other pocket. Short story - she glued her eye shut in the office, and then began screaming for me to do something. Called 911 for her....

2nd situation - woman pulls into the drivethru, and orders a gallon of milk. Gets mad when I tell her I can't send milk to lane 2 of the drivethru, which is served with a pneumatic tube. She goes in and complains to the manager, who told me next time to send the milk, basically since the "customer is always right." I tried to explain the physics involved, to no avail. He got promoted to the regional level the last I heard, which just further proved my theory that the more incompetent you are in retail pharmacy, the further you will rise (so they can get you out of the store).

Oh yea. one other story. False prescription presented to pharmacy. Verified as forged, but waited so long for police to arrive that customer was getting nervous. Sold her the script filled with M&Ms. Plice caught her several blocks away, and told me they could not charge her since I hadn't sold her narcotics. I argued with the officer, the the crime is "attempting to obtain CDS by fraud", not actually getting the medication... He wouldn't take her to jail, but we got about a 10000% markup on M&Ms that night.

I just have to add. If you work in a pharmacy and cannot convince someone that a gallon of milk will not fit in the pneumatic tube... I would be concerned...


Guy came in asking if there were larger condoms than the Trojan Magnum, which were too tight (he went out of his way to ask the young, female pharmacist this).

LOL. Well who wouldn't want to be with a hot young pharmacist?! Every wants a suggarmomma!
 
I looked all through this forum about this but I couldn't find it - has anyone had customers complain that they don't want a certain manufacturer of hydrocodone? One customer came in and specifically said that the ones with the dots on them made their head hurt really bad and that they refuse to take any other ones with dots on them because of it. Is that a legitimate complaint or something that's all in their head because I took a look at the ones the customer said didn't have dots on them and compared them to the ones that the customer believes do and they look the exact same. I suspect they're crazy, but I dunno...:shrug:
 
I looked all through this forum about this but I couldn't find it - has anyone had customers complain that they don't want a certain manufacturer of hydrocodone? One customer came in and specifically said that the ones with the dots on them made their head hurt really bad and that they refuse to take any other ones with dots on them because of it. Is that a legitimate complaint or something that's all in their head because I took a look at the ones the customer said didn't have dots on them and compared them to the ones that the customer believes do and they look the exact same. I suspect they're crazy, but I dunno...:shrug:


just like the percocet with a 5 on it makes them "itch wicked bad man!" but not the other brand...
 
Other good recs:

Tiger Balm

Rub A-535

Zostrix

Desquam-X 10%

:smuggrin: :roflcopter:

When Viagra was brand new, I took a phone script from a local doctor for two tablets for a man aged 27. I wondered if he might be a spinal cord injury patient or some such thing, but he turned out not to be, and his first question was, "Can I drink with that?"

I replied, "It won't work if you do."

I later had a student tech who asked me why I always put "Do not drink alcoholic beverages" stickers on Viagra (it and Yocon were the only oral ED meds out at the time). I replied, "Renders it useless" and she said, "Oh, yeah." I strongly suspect that she had no sexual experience at that time.
 
On another (gross) note, we had someone come in getting her first fill of a Nuvaring prescription. She had some general questions which I answered, then asked what she has to do to refill it. I said she could either call it in or bring the wrapper with the label back into the store. So, a month later she brings the wrapper back in...with the used ring inside.

Ever been given a Monistat tube with pubic hairs on it? Or even better yet, when I worked at the hospital we once got a Preparation H tube returned to us, loose in the bin with the rectal tip attached.

:eek: :barf:
 
just like the percocet with a 5 on it makes them "itch wicked bad man!" but not the other brand...

Actually after doing some research on it, it appears they're right. Only thing is is that they're telling on themselves because the headaches result from medication overuse also called rebound headaches. See chronic daily headache and medication overuse
 
Actually after doing some research on it, it appears they're right. Only thing is is that they're telling on themselves because the headaches result from medication overuse also called rebound headaches. See chronic daily headache and medication overuse

Actually, certain brands of narcotics have higher street value (i.e. Watson brand).

As for my stories:

Patient picking up some meds for yeast infection: um....so I'm going on vacation for a few weeks. Is it okay if I give my husband a little something something tonight? *wink*

Patient: Where can I call to find out what my generic drug is made up of? Like the actual chemical composition and the percentage of the ingredients.
 
The medication manufacturer thing happens reasonably often. A lot of people come back telling us they want the other manufacturer.

Stories:

Remember that there is a lot of people in line
Lady: "puts her bare foot on the counter"....Does this look like a fungal infection?
Everyone in line behind her: "eyes wide open"

After she turned around to leave, we showed a hand to stop all the patients from approaching the counter, and sprayed it with lots of alcohol. They all understand and patiently waited.

This only happens once
"Girl and BF drove up to drive thru"
Bf: Do you have plan b?
Me: Yes
"Proceeded to get the med, check ID and ring it up."
Me: That will be $50
BF said nothing and "just sat there" while gf looking at him (I can sense the anger building)
Me: Sir, that will be $50
BF: oh ya
"looks over to gf, have some kind of convo, and she starting to look piss"
BF: be right back
"BF and GF walks into pharmacy, pays half in cash and half with a debit card. She looks very very very piss"


Something to know, this guy spoke VERY VERY VERY LOUD, and there was A LOT of people around him.

"guy walks in picking up RX"
Clerk started ringing up the patient for valtrex
Guy: That's not my prescription, its suppose to be a cream/ointment
"Clerk comes to me for help, and I proceeded to look up the pt info"
Me: Sir, your MD call this in specifically, if it is not the correct rx I will need to call your MD to verify, but since it is the weekend, he probably won't respond until monday.
"proceeded to show him the original"
Guy: what is this for?
"I call for the PIC to counsel, h acknowledge what valtrex is for and then left"
"Five min later he comes back in"
Guy: Does it work?
"clerk is confused and call for me, which I then call for the PIC again"
Guy: Does this work? The cream/ointment always get rid of if right away.
PIC: Yes,........... It should work for that particular treatment
Guy: But does it work as well as the cream/ointment? It always work, and right away.
PIC: As long as you follow the instructions it should cure the symptoms sir.
Guy: ok then

This happened quite a few times
"Random person comes up to drive thru and ask for meds"
"clerk is unable to find RX, calls me for help, and I try to find pt profile"
Me: Sir was this rx sent in recently from your md? Because i am unable to locate it.
Pt: You people always "bleep" up my rx, I am never "bleep" coming to walgreens ever again
"I proceeded to point at the BRIGHT RED sign above me"
Me: Sir, this is CVS pharmacy, walgreens is down the street
"pt drives off quickly without saying anything"
 
:smuggrin: :roflcopter:

When Viagra was brand new, I took a phone script from a local doctor for two tablets for a man aged 27. I wondered if he might be a spinal cord injury patient or some such thing, but he turned out not to be, and his first question was, "Can I drink with that?"

I replied, "It won't work if you do."

I later had a student tech who asked me why I always put "Do not drink alcoholic beverages" stickers on Viagra (it and Yocon were the only oral ED meds out at the time). I replied, "Renders it useless" and she said, "Oh, yeah." I strongly suspect that she had no sexual experience at that time.


Hmmm. I may just not be understanding the joke here, but you can drink while on Viagra. In fact a lot of the abuse of the drug among men in their 20's and 30's is that you can, umm, perform, while very, very intoxicated.
 
Hmmm. I may just not be understanding the joke here, but you can drink while on Viagra. In fact a lot of the abuse of the drug among men in their 20's and 30's is that you can, umm, perform, while very, very intoxicated.

How is that abuse?
 
How is that abuse?

They're impotent from their substance abuse, and Viagra et al remedies that. Folks, IMHO that is NOT a suitable solution.

As for manufacturers, I know of several Parkinson's patients who said the yellow amantadine capsules worked better than any others (yes, I heard this more than once) and once had a customer who had rheumatoid arthritis and requested a certain generic methotrexate because she knew it wouldn't make her sick. I've also heard that the Mylan fentanyl patches have defective adhesive and don't stay stuck on like the others do.
 
.This only happens once
"Girl and BF drove up to drive thru"
Bf: Do you have plan b?
Me: Yes
"Proceeded to get the med, check ID and ring it up."
Me: That will be $50
BF said nothing and "just sat there" while gf looking at him (I can sense the anger building)
Me: Sir, that will be $50
BF: oh ya
"looks over to gf, have some kind of convo, and she starting to look piss"
BF: be right back
"BF and GF walks into pharmacy, pays half in cash and half with a debit card. She looks very very very piss

A poster on another board I frequent volunteers at a crisis pregnancy center, and she said that some women use Plan B so much, their menstrual cycles are totally messed up and they have no idea whether they could be pregnant or not. She also said that her clientele was mostly teenage girls who came there for the free pregnancy test, HOPING it was positive. More than once, she had to report this to CPS because the girls were underage (she's seen pregnancies - deliberate ones - in girls as young as 13).

One of my former co-workers used to do relief work in a college town about an hour away, and said that their Planned Parenthood affiliate wrote for Plan B with 11 refills. Yes, I know it's OTC but you need a prescription for insurance to pay. He was reluctant to fill those as written because it was never intended to be used as a method of birth control.
 
Nothing like someone handing their tube of proctozone over for a refill.
 
I got proposed to by a man wearing a diaper.
 
Some of my stories:

Story #1:

Ring ring
Me: Thank you for calling [Pharmacy], how can I help you?
Voice on phone: Uh, can I return partially used suppositories?
Me: Excuse me? (thinking the worst)
VOP: Like, y'all gave me 28, but after like 10 days, I already feel better, can I return the rest and get my money back?
Me: [Checks with PIC] Unfortunately not, sir.

Story #2:

I was organizing some stuff out on the floor. Through a little window leading down the hall to the bathroom, I see a definitive moment in the life of a young couple. She comes out of the bathroom, holds a pregnancy test in front of his face. He hangs his head for a second, yells "F*CK!" and punches his hand into his open palm. Then, he angrily grabs her by the arm and drags her to the pharmacy cash register, yelling, "Yo! Gimme some Plan B, dawg!" The PIC had to explain to them that Plan B doesn't work that way.

Story #3:

An older lady came in, wanting "Chlorine Tablets" for some kind of anal problem that she wouldn't really specify. She said it was a big thing in Europe, and they were like little effervescent tablets that you put in the tub, so the tub acted like a giant sitz bath or something. Anybody ever heard of this?
 
Some of my stories:

Story #1:

Ring ring
Me: Thank you for calling [Pharmacy], how can I help you?
Voice on phone: Uh, can I return partially used suppositories?
Me: Excuse me? (thinking the worst)
VOP: Like, y'all gave me 28, but after like 10 days, I already feel better, can I return the rest and get my money back?
Me: [Checks with PIC] Unfortunately not, sir.

Story #2:

I was organizing some stuff out on the floor. Through a little window leading down the hall to the bathroom, I see a definitive moment in the life of a young couple. She comes out of the bathroom, holds a pregnancy test in front of his face. He hangs his head for a second, yells "F*CK!" and punches his hand into his open palm. Then, he angrily grabs her by the arm and drags her to the pharmacy cash register, yelling, "Yo! Gimme some Plan B, dawg!" The PIC had to explain to them that Plan B doesn't work that way.

Story #3:

An older lady came in, wanting "Chlorine Tablets" for some kind of anal problem that she wouldn't really specify. She said it was a big thing in Europe, and they were like little effervescent tablets that you put in the tub, so the tub acted like a giant sitz bath or something. Anybody ever heard of this?

Effervescent Epsom?? Maybe??
 
Old Guy: I need to pick up my wife's lestril pill.
Pharmacist: Do you mean Zestril?
OG: Uh, maybe.

[After checking in the computer, we can't find anything for Zestril, or ANY BP drug for that matter. OG calls his wife.]

OG: Oh, she says it's called simmastabba.
P: Simvastatin?
OG: Yeah, whatever.
P: Are you sure? That sounds a lot different than "lestril" or "zestril."
OG: No, fool, it's FOR her 'lestrol!

:laugh:
 
I was once given a script for Phenergan suppositories from an ER doctor, and the woman, who was newly pregnant and having a rough time of it :( , said, "The doctor says I have to stick these things up my butt."

I tried not to giggle and replied, "Yes, these are designed for rectal use."
 
How about just a straight ""F" you." I got one of those within 5mins of starting my shift today!
 
Some of my stories:

Story #1:

Ring ring
Me: Thank you for calling [Pharmacy], how can I help you?
Voice on phone: Uh, can I return partially used suppositories?
Me: Excuse me? (thinking the worst)
VOP: Like, y'all gave me 28, but after like 10 days, I already feel better, can I return the rest and get my money back?
Me: [Checks with PIC] Unfortunately not, sir.

Story #2:

I was organizing some stuff out on the floor. Through a little window leading down the hall to the bathroom, I see a definitive moment in the life of a young couple. She comes out of the bathroom, holds a pregnancy test in front of his face. He hangs his head for a second, yells "F*CK!" and punches his hand into his open palm. Then, he angrily grabs her by the arm and drags her to the pharmacy cash register, yelling, "Yo! Gimme some Plan B, dawg!" The PIC had to explain to them that Plan B doesn't work that way.

Story #3:

An older lady came in, wanting "Chlorine Tablets" for some kind of anal problem that she wouldn't really specify. She said it was a big thing in Europe, and they were like little effervescent tablets that you put in the tub, so the tub acted like a giant sitz bath or something. Anybody ever heard of this?

Vicks sells a tablet where you put it in the shower. It is activated by the water to release vapors for you to inhale. I don't think they make them anymore though, but I remember seeing them at walmart a few weeks ago.
 
Vicks sells a tablet where you put it in the shower. It is activated by the water to release vapors for you to inhale. I don't think they make them anymore though, but I remember seeing them at walmart a few weeks ago.

Yeah, those Vicks things are pretty awesome for a stuffy nose.
 
Vicks sells a tablet where you put it in the shower. It is activated by the water to release vapors for you to inhale. I don't think they make them anymore though, but I remember seeing them at walmart a few weeks ago.

I'm guessing that the reason is because too many idiots ate them. :idea:
 
Um, we got offered $20 for one insulin syringe for a customer's relative in "desperate need".
 
I'm guessing that the reason is because too many idiots ate them. :idea:

Those things are pretty big. Like the size of hand soap.

I tried it once just to see how it works in the shower. Didn't notice any significant "vapors", so I never thought the stuff works at all.
 
Those things are pretty big. Like the size of hand soap.

I tried it once just to see how it works in the shower. Didn't notice any significant "vapors", so I never thought the stuff works at all.

Needs to be an enclosed environment for it to work. My shower is like a 2.5 feet X 2.5 feet enclosed thing.
 
A young patient said she thought she was pregnant and asked if she took her birth control pills if it would abort her baby.

An older patient came in and yelled "WHERE ARE YOUR VIBRATORS?" She was looking for a back massager.

"Will my gabapentin interact with my cheetos?"
 
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