He's probably not talking about VisA -- he's probably talking about CPRS. It's simple, functional, and adequate -- but there are better ones out there.
I had originally hoped that they would make this open source or nominally priced and available to all, but, alas, that is not to be. This is not necessarily because I like it -- but it would go a long way in showing some sort of good faith on the part of the government (as opposed to the mandate to purchase an expensive product with no way of recovering that cost outlay policy that is currently being pursued).