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Was working overnight the other day. Tech went up to do their OR pyxis refills and I got a bunch of IV requests. So I figured, might as well make stock narcotic IV bags and other stock bags while I'm in the IV room (about a 1-2 hour task).
We have a phone in the IV room but no computer, so I'm definitely not going to answer the phones.
5 minutes into making IVs, I notice the phone light is blinking red, meaning we are getting calls. And then it continues to blink red, meaning whoever is calling is not giving up or waiting a bit before calling back. I don't give up on the IV tasks though.
About 30 mins after continuing to make IVs and ignoring the phone blinking red, I hear the overhead announcement, "pharmacy answer the phones please". I come out of the IV room to hear banging on the door outside and a furious nursing supervisor asking why I'm not answering the phones all while I'm dressed in the IV room garb.
Apparently, the big emergency was a nurse was calling to verify a newborn erythro and vitamin k orders.
We have a phone in the IV room but no computer, so I'm definitely not going to answer the phones.
5 minutes into making IVs, I notice the phone light is blinking red, meaning we are getting calls. And then it continues to blink red, meaning whoever is calling is not giving up or waiting a bit before calling back. I don't give up on the IV tasks though.
About 30 mins after continuing to make IVs and ignoring the phone blinking red, I hear the overhead announcement, "pharmacy answer the phones please". I come out of the IV room to hear banging on the door outside and a furious nursing supervisor asking why I'm not answering the phones all while I'm dressed in the IV room garb.
Apparently, the big emergency was a nurse was calling to verify a newborn erythro and vitamin k orders.