600 scripts a day / 1 rph

[ancienbon]

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What is the max script you ever verified in a day ? On Monday we have 3 hrs overlap now ( down from 5 ) and we average 550 scripts . Well Monday ,January, 02, was a bit slower where we only filled about 430 scripts. But Tuesday, which was my long day ,14 hrs shift ,was the killer. With no overlap, i did 600 scripts. Needless to say i was exhausted and when i got home i passed out. We had 101 rph a hour for a store that averages about 3000 scripts a week . Now our rph hr has decreased to 93 hrs a week beginning this year

 

[Old Timer]

What is the max script you ever verified in a day ? On Monday we have 3 hrs overlap now ( down from 5 ) and we average 550 scripts . Well Monday ,January, 02, was a bit slower where we only filled about 430 scripts. But Tuesday, which was my long day ,14 hrs shift ,was the killer. With no overlap, i did 600 scripts. Needless to say i was exhausted and when i got home i passed out. We had 101 rph a hour for a store that averages about 3000 scripts a week . Now our rph hr has decreased to 93 hrs a week beginning this year

That's silly.

 

[Twentytwelve2]

Verifying more scripts just means you allocate your work doing more of one thing than the other stuff. For example, in a low volume store, you would have less tech help so you have to type/fill/pick-up/phone calls more often + verify. In a high script store, you pretty much just verify all day + phone calls that only you can answer. It's not any more difficult for you.

 

[ancienbon]

Verifying more scripts just means you allocate your work doing more of one thing than the other stuff. For example, in a low volume store, you would have less tech help so you have to type/fill/pick-up/phone calls more often + verify. In a high script store, you pretty much just verify all day + phone calls that only you can answer. It's not any more difficult for you.

Where do you work ?

 

[mikejones123]

Verifying more scripts just means you allocate your work doing more of one thing than the other stuff. For example, in a low volume store, you would have less tech help so you have to type/fill/pick-up/phone calls more often + verify. In a high script store, you pretty much just verify all day + phone calls that only you can answer. It's not any more difficult for you.

In theory that sounds good but reality is much different. High script stores are hell. You get more complaints, more dr calls, more narcotics, and more scripts. Most of that can't be delegated. Verifying all day and taking phone calls only works if you have adequate overlap. Due to the staffing cuts, those days are long gone.

 

[accordman83]

Verifying more scripts just means you allocate your work doing more of one thing than the other stuff. For example, in a low volume store, you would have less tech help so you have to type/fill/pick-up/phone calls more often + verify. In a high script store, you pretty much just verify all day + phone calls that only you can answer. It's not any more difficult for you.

Wrong

 

[ancienbon]

Verifying more scripts just means you allocate your work doing more of one thing than the other stuff. For example, in a low volume store, you would have less tech help so you have to type/fill/pick-up/phone calls more often + verify. In a high script store, you pretty much just verify all day + phone calls that only you can answer. It's not any more difficult for you.

Please tell me where you work if you don't mind me asking as you have no idea how it is in a non 24 hrs store with no overlap that does over 550 scripts a day. 56 tech hrs were scheduled and one tech who was scheduled for 5 hrs called in sick. I could not find anyone to replace him. The tech turn over rate is high and we have new people that still need more training. I had to back up qt too and later i had to help with pick up when it was me and only 2 techs. I had techs threaten to quit that day. It is no laughing matter. It requires stamina, and discipline,to work in a store like that. I had floaters tell me and the pic they dont know how we do it.

 

[Sine Cura]

Moogle probably works in California. I doubt pharmacists verify 500+ a day in California because of 1.5x OT, strict counseling requirements because of active BOP, and Kaiser is a big player in California, i.e., those patients stay in Kaiser and generally don't fill cash scripts at outside pharmacies.

I can't think of a single non-24 hour CVS in northern California that sells more than 2500/week. Definitely not in the Sacramento area. There is exactly one 24-hour CVS and two 24-hour Walgreens in the greater Sacramento area (~2 million people). To my knowledge, CVS still doesn't take Anthem Blue Cross Medi-Cal, a multi-county managed care Medicaid plan, anywhere in the state (neither does Walgreens), so those patients go primarily to Rite-Aid and Walmart. Southern California has more 24-hour locations but they still have Kaiser too.

I am sympathetic to situations like ancienbon is in. There is no legitimate reason to provide minimal overlap. One reason I quit CVS is because of 13-hour shifts (used to be 14) w/ no overlap doing 2500-2800 sold a week for 8 months and they didn't even bother hiring a FT pharmacist for almost a year. The RPH "budget" was 86 hours for an 82-hour store. At CVS only the pharmacist is supposed to fill CIIs, so there you go, the RPH is filling at least 60-80 Rx minimum.

 

[Lnsean]

What is the max script you ever verified in a day ? On Monday we have 3 hrs overlap now ( down from 5 ) and we average 550 scripts . Well Monday ,January, 02, was a bit slower where we only filled about 430 scripts. But Tuesday, which was my long day ,14 hrs shift ,was the killer. With no overlap, i did 600 scripts. Needless to say i was exhausted and when i got home i passed out. We had 101 rph a hour for a store that averages about 3000 scripts a week . Now our rph hr has decreased to 93 hrs a week beginning this year

This is sadly how it's going to be...I was exhausted yesterday and we had 2 hour overlap and I was only doing 8-hour shift. We sold 400 scripts and entered another 400.....it was exhausting.

 

[Momus]

There are times I do 500/day just 1 rph 13hr shifts.... On a Monday. So I think it's doable. You have to work extra hard which is bullsh1t. I don't even have a robot so everything is counted by hand, with robot 500 is easy.

 

[a student]

This is sadly how it's going to be...I was exhausted yesterday and we had 2 hour overlap and I was only doing 8-hour shift. We sold 400 scripts and entered another 400.....it was exhausting.

What? That's like average!

 

[Lnsean]

What? That's like average!

you obviously don't work for wags...lol...they'll give you like 2 techs with that.

 

[MountainPharmD]

What is the max script you ever verified in a day ? On Monday we have 3 hrs overlap now ( down from 5 ) and we average 550 scripts . Well Monday ,January, 02, was a bit slower where we only filled about 430 scripts. But Tuesday, which was my long day ,14 hrs shift ,was the killer. With no overlap, i did 600 scripts. Needless to say i was exhausted and when i got home i passed out. We had 101 rph a hour for a store that averages about 3000 scripts a week . Now our rph hr has decreased to 93 hrs a week beginning this year

There is an easier way to make a living. I own an independant and I fill an average of 1000 scripts a week. I have a part time pharmacist that works two days a week so I can play golf. Everyday I have three technicians and a clerk. I make over two and a half times what I did as a corporate retail pharmacy manager.

 

[BenJammin]

There is an easier way to make a living. I own an independant and I fill an average of 1000 scripts a week. I have a part time pharmacist that works two days a week so I can play golf. Everyday I have three technicians and a clerk. I make over two and a half times what I did as a corporate retail pharmacy manager.

So happy to see you back! Did I tell you I went to an ownership workshop last year? Absolutely loved it.

 

[Twentytwelve2]

Moogle probably works in California. I doubt pharmacists verify 500+ a day in California because of 1.5x OT, strict counseling requirements because of active BOP, and Kaiser is a big player in California, i.e., those patients stay in Kaiser and generally don't fill cash scripts at outside pharmacies.

I can't think of a single non-24 hour CVS in northern California that sells more than 2500/week. Definitely not in the Sacramento area. There is exactly one 24-hour CVS and two 24-hour Walgreens in the greater Sacramento area (~2 million people). To my knowledge, CVS still doesn't take Anthem Blue Cross Medi-Cal, a multi-county managed care Medicaid plan, anywhere in the state (neither does Walgreens), so those patients go primarily to Rite-Aid and Walmart. Southern California has more 24-hour locations but they still have Kaiser too.

I am sympathetic to situations like ancienbon is in. There is no legitimate reason to provide minimal overlap. One reason I quit CVS is because of 13-hour shifts (used to be 14) w/ no overlap doing 2500-2800 sold a week for 8 months and they didn't even bother hiring a FT pharmacist for almost a year. The RPH "budget" was 86 hours for an 82-hour store. At CVS only the pharmacist is supposed to fill CIIs, so there you go, the RPH is filling at least 60-80 Rx minimum.

You called me Moogle 🙂 LOL! But yeah, my store does 400 a day. Not quite the 500 mark. No overlap.

 

[a student]

you obviously don't work for wags...lol...they'll give you like 2 techs with that.

Sadly, I do. 2 techs + 1 cashier for those numbers. This is nothing comparing to what the OP had to do on 1/3 though.

 

[Lnsean]

Sadly, I do. 2 techs + 1 cashier for those numbers. This is nothing comparing to what the OP had to do on 1/3 though.

wags doesn't have cashier-only positions tho...the techs are the cashiers...so you don't work for wags. so really..you had 3 extra people to help you do 400...which is...like you said...okay. I only had 2 people.

Also, I wasn't comparing it to OP on his level. I was more sympathizing with him. 600 is too much for any 1 rph...everything you're verifying starts to look similar.

 

[VA77]

What is the max script you ever verified in a day ? On Monday we have 3 hrs overlap now ( down from 5 ) and we average 550 scripts . Well Monday ,January, 02, was a bit slower where we only filled about 430 scripts. But Tuesday, which was my long day ,14 hrs shift ,was the killer. With no overlap, i did 600 scripts. Needless to say i was exhausted and when i got home i passed out. We had 101 rph a hour for a store that averages about 3000 scripts a week . Now our rph hr has decreased to 93 hrs a week beginning this year

I work at an independent and we average 1 prescription a minute about 75% of the month. Today was 1 script every 63 seconds. We have about 75% pharmacist overlap (max of 2) most days and the pharmacist inputs, verifies, and does callins. In Virginia, the pharmacist has to do transfers and callins so by the end of the day I don't know my name and honestly the names and meds become a blur. I don't think the BOP's care and nothing no legislation will happen until the body count is high and the media picks up on it and politicians all of sudden see a problem. If you don't believe me, look at the safety laws and how they were created. They were reactive instead of proactive. I just hope I'm not the statistic that brings down the house because I just want out.

 

[a student]

wags doesn't have cashier-only positions tho...the techs are the cashiers...so you don't work for wags. so really..you had 3 extra people to help you do 400...which is...like you said...okay. I only had 2 people.

Also, I wasn't comparing it to OP on his level. I was more sympathizing with him. 600 is too much for any 1 rph...everything you're verifying starts to look similar.

Hmm... why would I lie?
It's a designated hitter from the front, so it is a cashier. Also any chain can have "techs" from other states who aren't licensed yet, so they function as cashiers too.

 

[M0df]

What is the max script you ever verified in a day ? On Monday we have 3 hrs overlap now ( down from 5 ) and we average 550 scripts . Well Monday ,January, 02, was a bit slower where we only filled about 430 scripts. But Tuesday, which was my long day ,14 hrs shift ,was the killer. With no overlap, i did 600 scripts. Needless to say i was exhausted and when i got home i passed out. We had 101 rph a hour for a store that averages about 3000 scripts a week . Now our rph hr has decreased to 93 hrs a week beginning this year

As long as all incidents are logged by the end of the day or CVS fires you...

 

[Lnsean]

Hmm... why would I lie?
It's a designated hitter from the front, so it is a cashier. Also any chain can have "techs" from other states who aren't licensed yet, so they function as cashiers too.

people lie all the time...it's the internet. the fact that you didn't know walgreens does not have cashier-only positions in the pharmacy is what gives it away. No one at walgreens would say they have 2 techs + 1 cashier. The DH must be licensed and be able to work as a technician. When you're talking about cashier-only... maybe you're paging IC3 and one of the managers up front is helping you ring...but that is not what you said initially....so yea...when you don't know of what you speak of...it comes off as a lie.

If you're not lying then what is the schedule setup for your 2 techs and desingated hitter. Give me your setup so I can tell my RXM to implement the same thing. Surely, that isn't hard to do right? and you would be helping my store too. I really want to know how you average 400/day and have only 2 techs schedule. Please do elaborate for me. I can tell immediately if it's bs...

 

[a student]

people lie all the time...it's the internet. the fact that you didn't know walgreens does not have cashier-only positions in the pharmacy is what gives it away. No one at walgreens would say they have 2 techs + 1 cashier. The DH must be licensed and be able to work as a technician. When you're talking about cashier-only... maybe you're paging IC3 and one of the managers up front is helping you ring...but that is not what you said initially....so yea...when you don't know of what you speak of...it comes off as a lie.

Also, the designated hitter depends on the store and the cooperation from the front end....it does not always happen like that. it's good that you have a nice front end that's willing to help...but 2 techs and 1 cashier is not the normal at walgreens. The DH does not stay behind the pharmacy all the time...and there's no dedicated cashier position...also they're only there to help in short bursts. They have their own duties and job up front.

You're talking as if every single walgreens in the country operates the same. Our DH only works in the pharmacy as a cashier, but is not licensed and does not have front end duties. So yes, it is pretty much a cashier-only position in the pharmacy. I have also worked with techs who aren't licensed in our state and they function as cashier as well. I have nothing to gain from lying to you, it's not like working for walgreens is something to be proud of.

I didn't think I needed to explain the specific details because I didn't expect anyone to accuse me of lying about working for walgreens lol. it's not like it's something to be proud of. But anyways, our store has more hours than 2 full time techs but can't find any techs so we have a DH working in the pharmacy.

 

[Lnsean]

You're talking as if every single walgreens in the country operates the same. Our DH only works in the pharmacy as a cashier, but is not licensed and does not have front end duties. So yes, it is pretty much a cashier-only position in the pharmacy. I have also worked with techs who aren't licensed in our state and they function as cashier as well. I have nothing to gain from lying to you, it's not like working for walgreens is something to be proud of.

If you're not lying then what is the schedule setup for your 2 techs and desingated hitter. Give me your setup so I can tell my RXM to implement the same thing. Surely, that isn't hard to do right? and you would be helping my store too. I really want to know how you average 400/day and have only 2 techs schedule. Please do elaborate for me. I can tell immediately if it's bs...

Your DH only works in the pharmacy as a cashier....and no up-front duties...why is he called a designated hitter then? LMAO.

I didn't think I needed to explain the specific details because I didn't expect anyone to accuse me of lying about working for walgreens lol.

but I am interested in the details....please enlighten me...surely if you work for walgreens you could spit this out without even thinking. You'd be surprised at how often people will lie to justify their position or argument.

 

[a student]

If you're not lying then what is the schedule setup for your 2 techs and desingated hitter. Give me your setup so I can tell my RXM to implement the same thing. Surely, that isn't hard to do right? and you would be helping my store too. I really want to know how you average 400/day and have only 2 techs schedule. Please do elaborate for me. I can tell immediately if it's bs...

Your DH only works in the pharmacy as a cashier....and no up-front duties...why is he called a designated hitter then? LMAO.

I'm gonna PM you because too much details give away my identity too easily.

 

[Lnsean]

I'm gonna PM you because too much details give away my identity too easily.

Nah you don't have to PM me...you told me your store average 400/day...just post me how many tech hours they give you. You're telling me you have 2 techs...so you're getting 80 hours of tech for 400/day script volume. that's all. there's no identifiable information.

So you do 2800 scripts a week....400/day...and you're getting 80 tech hours? I call bs on that.

 

[a student]

Nah you don't have to PM me...you told me your store average 400/day...just post me how many tech hours they give you. You're telling me you have 2 techs...so you're getting 80 hours of tech for 400/day script volume. that's all. there's no identifiable information.

I'm not the RXM so I don't know the exact number of hours, but we have enough hours for 3 full time techs. We currently only have two techs plus one part time DH. So we are understaffed all the time.

 

[Lnsean]

I'm not the RXM so I don't know the exact number of hours, but we have enough hours for 3 full time techs. We currently only have two techs plus one part time DH. So we are understaffed all the time.

There you go. Thank you. See? It wasn't just 2 techs. lol....and if you average 400/day....you should have enough for like 4 techs.

 

[a student]

There you go. Thank you. See? It wasn't just 2 techs. lol....and if you average 400/day....you should have enough for like 4 techs.

Yes, and we should also have a yuyama and phlex but we don't. We have hours for 3 techs but only have two techs and 1 DH.

 

[Lnsean]

Yes, and we should also have a yuyama and phlex but we don't. We have hours for 3 techs but only have two techs and 1 DH.

He's not a DH...he's your tech...if you are paying him with your pharmacy hours then he's not your DH. The point of the DH is to use front-end hours to help in the pharmacy. PHLEX was a switch and bait...they took away our mid-shift pharmacist with the promise of PHLEX and then toook PHLEX away too.

Anyway....let this thread get back on topic. It was just debate...no offense intended.

 

[a student]

He's not a DH...he's your tech...if you are paying him with your pharmacy hours then he's not your DH. The point of the DH is to use front-end hours to help in the pharmacy. PHLEX was a switch and bait...they took away our mid-shift pharmacist with the promise of PHLEX and then toook PHLEX away too.

Yeah except the third "tech" only does pickup/dropoff/deletes, and cannot open nor close.

 

[Lnsean]

Yeah except the third "tech" only does pickup/dropoff/deletes, and cannot open nor close.

anyway good discussion....we'll let the thread get back on OP's topic. No offense intended...again.

 

[mursepharmd]

Verifying more scripts just means you allocate your work doing more of one thing than the other stuff. For example, in a low volume store, you would have less tech help so you have to type/fill/pick-up/phone calls more often + verify. In a high script store, you pretty much just verify all day + phone calls that only you can answer. It's not any more difficult for you.

im guessing you've never worked at a >500 script/day store? Phone rings non-stop, drive thru is non stop at peak hours especially from 4 to 7p, you have to deal/ turn down narcotic patients or check PMP, give flu shots or worse zostavax, check in C2 or control orders and so on. Sounds like OP works for CVS, which means he has to make sure his techs do PCQ calls and the prescriber calls which would be at a minimum 6 pages (15 per page) for a store with this volume, ive even seen 20 pages for a 650/day store. This is not sustainable, especially when you pay your techs a measley $10/hr to start. Right now I work for a grocery chain and recently floated to a store with drive thru that does 600 day with a robot, there are 3 scheduled pharmacists at 8 hours per shift and 5 techs all the time. The difference is literally night and day compared to when I used to work for CVS.

 

[CountBy5s]

Okay. So I'm staff at wags. We do between 350 to 500 a day just varies with when the community gets their "checks." I also pick up shifts around town. We have roughly 100 rph hours (over lap MTW only) and 180 tech hours. No phlex no phone help and we are suppose to train new hires for other store. ... okay my point is. Sometimes I pick up a shift at a similar volumee store and they have phlex, phone help and printers that actually print... what the hell!! What variables am I missing? Does percent medicaid/medicare make a difference?To me you would want to make sure store with higher percent of cash payers received better customer service to hang around. Where as those zero co-pays don't fill the coffers. Any thoughts????

 

[lord999]

Okay. So I'm staff at wags. We do between 350 to 500 a day just varies with when the community gets their "checks." I also pick up shifts around town. We have roughly 100 rph hours (over lap MTW only) and 180 tech hours. No phlex no phone help and we are suppose to train new hires for other store. ... okay my point is. Sometimes I pick up a shift at a similar volumee store and they have phlex, phone help and printers that actually print... what the hell!! What variables am I missing? Does percent medicaid/medicare make a difference?To me you would want to make sure store with higher percent of cash payers received better customer service to hang around. Where as those zero co-pays don't fill the coffers. Any thoughts????

Percent medicaid does make a difference, January when everyone seems to change insurance REALLY can make a difference (in Arizona, especially $*(# AHCCCS as Medicaid plans change all the time for users), (not) knowing your staff (one can't count money if their life depended on it) or your prescribers' collective quirks (pronounces the Vic in Vicodin like victory and din like dine), and the layout of your store can as well (you should be able to walk to the right shelving area while distracted and to the right shelf if you're really familiar with the store). Makes all the difference whether 500 is manageable (it's never easy), or a hard day, or a memorably bad day, or the day I quit kind of experience.

 

[CountBy5s]

Percent medicaid does make a difference, January when everyone seems to change insurance REALLY can make a difference (in Arizona, especially $*(# AHCCCS as Medicaid plans change all the time for users), (not) knowing your staff (one can't count money if their life depended on it) or your prescribers' collective quirks (pronounces the Vic in Vicodin like victory and din like dine), and the layout of your store can as well (you should be able to walk to the right shelving area while distracted and to the right shelf if you're really familiar with the store). Makes all the difference whether 500 is manageable (it's never easy), or a hard day, or a memorably bad day, or the day I quit kind of experience.

Let me clarify my question. What variables decide who gets phlex hours, phone centralization etc? It cannot be based on script volume alone.

 

[Hulkbuster333]

I float and right now I'm at a store that has been doing about 400/day and I have no idea how to handle everything especially when the techs can't keep up with data entry and production and someone has called off every day.

 

[farmadiazepine]

I float and right now I'm at a store that has been doing about 400/day and I have no idea how to handle everything especially when the techs can't keep up with data entry and production and someone has called off every day.

When someone calls out, that's it. Game over. Unless you are able to get an extra body (or two) to come in for the call out, you will be playing catch up all day if its busy. This is what I hated about floating and going into a store with a call out. In the end, it didn't matter because I would just leave work for the next day for the regular staff pharmacist. That's when I learned when I float, I have no responsibility except to make sure the store doesn't burn down. Everything else is on the PIC and staff RPh the following day. I'll probably get some negative feedback on my remarks but I say it like it is. Floaters don't give a shi*, especially when you are floating for CVS in North Jersey amongst 4 different districts and there are literally over 100 stores you can go to.

 

[Lnsean]

When someone calls out, that's it. Game over. Unless you are able to get an extra body (or two) to come in for the call out, you will be playing catch up all day if its busy. This is what I hated about floating and going into a store with a call out. In the end, it didn't matter because I would just leave work for the next day for the regular staff pharmacist. That's when I learned when I float, I have no responsibility except to make sure the store doesn't burn down. Everything else is on the PIC and staff RPh the following day. I'll probably get some negative feedback on my remarks but I say it like it is. Floaters don't give a shi*, especially when you are floating for CVS in North Jersey amongst 4 different districts and there are literally over 100 stores you can go to.

It's not entirely their fault. They're getting just a snap-shot of how that store operates. A lot of managers and staff rphs are messy and lazy as hell too. Some stores are really poorly managed and run. Techs will call out when floaters are scheduled. I haven't floated in a while but I remember those days and I'd say a lot of the fault is with the rxm and staff at that store as well. That's the reason why walgreens has started to ask for feedback from floaters on the stores they worked.

 

[mentos]

One problem script/customer can easily set you back 20+ minutes.

 

[maria1oh]

Cvs scheduler would send in paid rph to help out in high volume store if it was short staffed with techs (tech on vacation, call off, quits, etc). At a low volume store they didn't care. No way will they pay two rphs overlap at a 1,300/week store but they can afford it at the store doing 3,100/week.

 

[CetiAlphaFive]

Cvs scheduler would send in paid rph to help out in high volume store if it was short staffed with techs (tech on vacation, call off, quits, etc). At a low volume store they didn't care. No way will they pay two rphs overlap at a 1,300/week store but they can afford it at the store doing 3,100/week.

This is also assuming you have an even almost semi-competent scheduler.

The CVS scheduler for the central Texas / Austin district is absolutely useless.

 

[ancienbon]

I started the thread in January when i filled over 600 scripts on a Tuesday. I thought that will never happen again. However, On Tuesday i broke previous record when i filled over 650 scripts. it was my worst day in retail.

 

[Sparda29]

There is an easier way to make a living. I own an independant and I fill an average of 1000 scripts a week. I have a part time pharmacist that works two days a week so I can play golf. Everyday I have three technicians and a clerk. I make over two and a half times what I did as a corporate retail pharmacy manager.

Did you pay yourself in the beginning when business is slow?

 

[The Doom & Gloom]

This should be illegal.

 

[WVUPharm2007]

What is the max script you ever verified in a day ? On Monday we have 3 hrs overlap now ( down from 5 ) and we average 550 scripts . Well Monday ,January, 02, was a bit slower where we only filled about 430 scripts. But Tuesday, which was my long day ,14 hrs shift ,was the killer. With no overlap, i did 600 scripts. Needless to say i was exhausted and when i got home i passed out. We had 101 rph a hour for a store that averages about 3000 scripts a week . Now our rph hr has decreased to 93 hrs a week beginning this year

That's pretty bad.

 

[WVUPharm2007]

There is an easier way to make a living. I own an independant and I fill an average of 1000 scripts a week. I have a part time pharmacist that works two days a week so I can play golf. Everyday I have three technicians and a clerk. I make over two and a half times what I did as a corporate retail pharmacy manager.

He billin Tricare for creams and ointments...

 

[Lnsean]

I started the thread in January when i filled over 600 scripts on a Tuesday. I thought that will never happen again. However, On Tuesday i broke previous record when i filled over 650 scripts. it was my worst day in retail.

That is definitely not healthy...you gonna work yourself into a grave

 

[Charcoales]

When script count gets too high I start to get scared almost no time to double check warfarin, make sure strips/lancets are correct for the meter, make sure same manufacturer as last time, do real gfd for oxy... Have to delay transfers and Dr offices phoning in. Easy refills and copay checks over phone are delayed. Sigh.

 

[Digsbe]

Verifying more scripts just means you allocate your work doing more of one thing than the other stuff. For example, in a low volume store, you would have less tech help so you have to type/fill/pick-up/phone calls more often + verify. In a high script store, you pretty much just verify all day + phone calls that only you can answer. It's not any more difficult for you.

Except in a high volume store you'll likely have a constant line in pickup/drive through and a tech filling with just yourself as the pharmacist and because it's high volume the phones ring off the hook and it's really up to you and the filling tech (who probably isn't going to stop counting to get the phone) to answer them (and thus stop what you're doing to put in a refill or tell someone about an obscure OTC product you've never heard about). My biggest annoyance is having to deal with time-wasting phone calls or being told "Someone on hold requests to speak to the pharmacist" only to be asked to "refill fill everything on my profile." I think all pharmacies would be massively more productive if each one staffed a "miscellaneous tech" who's sole job was to answer all phone calls, deal with insurance rejections, and the busy work that causes massive slow downs.

 

[Lilacpurple]

Most I can remember verifying by myself on my thirteen hour shift with my incompetent techs ( only one is good and she works 8-4) was 306? (Avg script count is 250ish. As everyone knows script count is not the only factor that determines if your day was s*** or not ) And I got yelled at because I only verified 3 or 5 prescriptions per hour for the last 2 hours. Of course I did what was humanly possible with no tech, doctor calling in scripts, having a line of pickup, people at drive thru, compounding something, cleaning up so I can get the f out from doing 3 people's job all day. The stupid dm is asking for my explanation of what happened and then when I start talking they respond with don't give excuses so I never finished my statement. They're ridiculous and unreasonable. It's like wtf. Needless to say I don't work in retail anymore and I actually get treated well now and I get paid more and I don't have worry about getting varicose veins and bladder infections and osteoarthritis and hemmrhoids. Keep looking for new jobs like hospital!

Listen to your body and your eyes. Don't push yourself too hard. Why are you shortening your lifespan over your job? Thank god I don't have to ask myself this question anymore

Also I've heard astory where this cvs managaer kept asking dm for overlap and whatnot because they really need them and the dm kept saying no. but then later on the manager changed to someone else. This manager was close with the dm so the dm gave them the overlap hours without any resistance.