I thought that this happened to me last year. I opened it up... and nothing.
I panicked, and called AACOMAS, and left a message.
I tried opening it up again the next day and everything was there. AACOMAS called back later that day and did not understand my issue, because it was all there...
Try again. Try again from a different computer. Wait for the morning and try again. THEN call AACOMAS.
Good luck!
dsoz