anyone else having problems with qbank?

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manta

queen of yogurt
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yesterday, qbank suddenly stopped working for me. it's fine until i reach the actual test, and nothing loads. any ideas? anyone else having this problem? 😕
 
manta said:
yesterday, qbank suddenly stopped working for me. it's fine until i reach the actual test, and nothing loads. any ideas? anyone else having this problem? 😕

It did that to me two days ago, but it has been fine for me yesterday and today.

It really made me mad, because the questions loaded with the answers already highlighted. When I exited, it gave me 0% right and messed up my cumulative totals. I know it's not really a big deal, but I was using those totals to gage how my studying was going. Oh well, what can you do. :scared:
 
Is Qbank available at all other than loging on to a site? books, copies, PDFs etc, just curious
 
medhacker said:
Is Qbank available at all other than loging on to a site? books, copies, PDFs etc, just curious

There are pirated copies around, but I don't know where/how to get them even if I wanted to. Kaplan's qbooks have a lot of questions in them, but they seem to be more difficult than qbank. Beyond that, I have no clue.

Still no luck with getting on qbank. Kaplan customer service was entirely unhelpful. Well, if everyone else's is working, it's a safe bet that it's something with my computer. I'm glad I have a few weeks to go! 😀
 
manta said:
There are pirated copies around, but I don't know where/how to get them even if I wanted to. Kaplan's qbooks have a lot of questions in them, but they seem to be more difficult than qbank. Beyond that, I have no clue.

Still no luck with getting on qbank. Kaplan customer service was entirely unhelpful. Well, if everyone else's is working, it's a safe bet that it's something with my computer. I'm glad I have a few weeks to go! 😀

I dont think its ur computer. I took me several tries to get the page loaded yesterday. Each time it failed, Netscape told me the "operation had timed out". If u ask me...i think this is PEAK Q BANK SEASON and so the websites been overwhelmed.
 
I don't know, my Qbank worked fine this evening. I sympathize with your cumulative scores getting messed up though. The first time I used Qbank, I set up a 50 question test and then started the tutorial. Half-way through the tutorial I realized it was pointless, so I clicked to end it. Apparently it had stuck my 50 question exam in with the tutorial, so it ended that exam as well. Started my Qbank off 50 questions in the hole. Now my averages are all like 5 percentage points off. Oh well.
 
I dont have the same poblem, coz I wa smart enough to buy the pirated copy,haaar,haar,hahahahahahahahaha 😀 😀 😀 😀 😀 :luck: 😀 😀
 
BUMP I'm also having problems. Maybe its the traffic on the kaplan site from all the people doing QBANK. Hope this doesn't keep up or I'll have to get USMLERx or something of the sort in order to have a question bank. Grrrr 😡
 
yeah man, i was worried that i was the only one....i apparently didn't see this thread today when i started another qbank glitch thread. i've been having troubles all day as well, especially w/ the damn 0% bull**** that Tiki mentioned messin' up my cumulative score. oh well....i suppose robbins review will have to do for today :horns:
 
felipe5 said:
yeah man, i was worried that i was the only one....i apparently didn't see this thread today when i started another qbank glitch thread. i've been having troubles all day as well, especially w/ the damn 0% bull**** that Tiki mentioned messin' up my cumulative score. oh well....i suppose robbins review will have to do for today :horns:


Qbank has been really slow lately, actually the past couple of days. When I got up early today and did questions, it was fine. Guess there are too many people trying to acces Qbank at one time or another! Best of luck everyone!!! :luck:
 
Other sites that offer questions include:

studentconsult.com

there are three 50 question blocks you can do if Qbank acts stupid like it has been!

also, princetonreview.com has a pratice usmle on its site for free....

just some more options for you!
 
I was having a lot of problems with Qbank and couldn't load a new test. I called up Kaplan and they told me to delete all my cookies and my temporary files. That seemed to do the trick! Maybe it will work for you all?
 
oh sure, i've had problems with it...not technical problems tho...
:laugh:
 
JayZee said:
oh sure, i've had problems with it...not technical problems tho...
:laugh:

yeah, i'm having problems in that arena as well. 😀
well, here's an update. after briefly working on thursday, it's back to not working at all. now, i'm using another computer to do qbank; it's works there about 75% of the time (kinda annoying). i've heard it's been running slow because of server load, but that doesn't explain its bipolar nature. as far as clearing the cache, cookies, etc, i tried that with the kaplan guy on the phone, to no avail. upgraded WMP and the flash player as well. i'll have to try calling kaplan again tomorrow, since they didn't answer my email. i'm getting the feeling that they are in the middle of upgrading the software, and that's why it's acting buggy.

t-minus 2 weeks!! 😱 (well, it's more like 😎 - i just want it to be over already...)
 
manta said:
t-minus 2 weeks!! 😱 (well, it's more like 😎 - i just want it to be over already...)

yeah, t-minus <3 weeks for me...i'm so freaking out now...boo this 😕
 
Are you guys using a wireless connection? I just got off the phone with Kaplan and they seem to think it's my wireless connection. I kept trying to tell them that is a problem with them. I really don't think it's my connection because I have absolutely no problem accessing other sites on the internet. They seem to be a bit clueless.

This is so frustrating and I'm really pissed that after paying so much, we are all having such problems!
 
mimi1 said:
Are you guys using a wireless connection? I just got off the phone with Kaplan and they seem to think it's my wireless connection. I kept trying to tell them that is a problem with them. I really don't think it's my connection because I have absolutely no problem accessing other sites on the internet. They seem to be a bit clueless.

This is so frustrating and I'm really pissed that after paying so much, we are all having such problems!

I have been using a wireless connection and have had no problems. However, I am on the west coast and I do Qbank at night, which I assume has a lot less traffic on their server. After reading the problems people are having I assume that server is really busy. Good luck!
 
mimi1 said:
Are you guys using a wireless connection? I just got off the phone with Kaplan and they seem to think it's my wireless connection. I kept trying to tell them that is a problem with them. I really don't think it's my connection because I have absolutely no problem accessing other sites on the internet. They seem to be a bit clueless.

This is so frustrating and I'm really pissed that after paying so much, we are all having such problems!

Pretty much any software company will tell you that the problem is your computer regaurdless of whats wrong. When I was in high school I kept buying new parts for my computer because a program "had to have the correct hardware" (ie expensive name brands) in order to work correctly. Did all that and still didn't work. About half a year later company says "oops are bad" and releases a patch to fix everything.

Oh and if you can visit other sites on the internet then it isn't your wireless connection.
 
I called them their message says they have a hardware problem that will be fixed by 8am eastern tomorrow

PeterGriffin said:
I'm having this problem now too 😡
Very bad timing...10 days :scared:
 
It's about 10pm EST and the problem is still going on - I can get to the test screen but it won't let me load it, or calculate the # questions.
 
vtrain said:
It's about 10pm EST and the problem is still going on - I can get to the test screen but it won't let me load it, or calculate the # questions.

I'm having the same exact problem (along with at least 5 of my classmates). I believe the previous poster said it should be fixed by 8AM
 
Yeah, I guess the damn servers are down. When I called they told me that they are trying to get it fixed overnight but she can't be more specific than that. Not very professional to have something like this happen...especially this time of year. Only if Kaplan didn't have every med student by the ballz for a question bank.
 
This is completely ridiculous-- Qbank has not worked at all for me today. They said they'll extend it for another day. But with only 10 days left (and a 6 month subscription) that's really going to do a lot of good!
 
SurgeryRA said:
Yeah, I guess the damn servers are down. When I called they told me that they are trying to get it fixed overnight but she can't be more specific than that. Not very professional to have something like this happen...especially this time of year. Only if Kaplan didn't have every med student by the ballz for a question bank.

dude, you'd think they'd have some kind of back up system with all the $$$ they make off of freaking qbank. 😡

whatever, thanks for the info guys.
 
I am so mad at kaplan/QBank that I am seriously considering a year off to persue a class action suit right now. Why the ***&*&$%*$!!*** would I give them 900$ for this BS?

Yes, I bought WebPrep- therefore I paid for them to have at least one IT tech on call tonight. This is so beyong ridiculous I could vomit. And, further, if I could vomit on command, I would, and I would FedEx my emesis to the imbecile in charge at Kaplan- better yet, I may go scoop the neighborhood poop and ship that off.

Three days ago- "Valerie" admitted to me that indeed, their servers have been "slow all week" and yes, they are "working on it". Isn't that GREAT? I have sent them enough of my own fundage to supply one backup server- oh I had better stop now before I truly do throw up. Maybe I'll just take step I tomorrow, since I have done nothing for the last 3 weeks but review books & FA- I was planning on a week of QBank- beginning tonight, with tomorrw OFF- all day OFF- now, I shall be doing my "make- up" Qbank tomorrow- when Kaplan deems it time to turn their servers back on....how very KIND of them...Oh excuse me now, for I must hurl.
 
02115 said:
This is completely ridiculous-- Qbank has not worked at all for me today. They said they'll extend it for another day. But with only 10 days left (and a 6 month subscription) that's really going to do a lot of good!

Not to mention that if you had your test prior to the expiration of your subscription it would be even more useless. I got a pretty good backup supply of written questions but dang it, I payed for Qbank I should be able to use it. Oh it's still not working now. I'm giving this a few more days and then I may have to switch to USMLErx. It's a rip that I would have to pay 99 bucks for questions I will only do for a week (test in less than 2 wks). But damn, I gotta get used to doing 50 question blocks on computer and not from paper. 😡

Did any of the previous classes experience this problem?
 
Kaplan is updated the visuals and organization on their site. "We're giving it a facelift, sweetie" is a direct quote from someone in their customer service department. Why would they choose to do this now? I don't know.
 
Dsessi1 said:
Kaplan is updated the visuals and organization on their site. "We're giving it a facelift, sweetie" is a direct quote from someone in their customer service department. Why would they choose to do this now? I don't know.

😡 i really hope that is not the reason qbank is down 😡
 
Dsessi1 said:
"We're giving it a facelift, sweetie" .

isn't that a little condescending??

i think for every day that the server is offline they should give us an extra day of subscription (not that it would make much of a difference for me, since my subscription lasts until after the end of my exam) or give us the money back (divide $$/days and refund accordly).

but you know they won't do that cuz they've pretty much demonstrated that they are insensitive to the needs of their customers.
 
dara678 said:
isn't that a little condescending??

i think for every day that the server is offline they should give us an extra day of subscription (not that it would make much of a difference for me, since my subscription lasts until after the end of my exam) or give us the money back (divide $$/days and refund accordly).

but you know they won't do that cuz they've pretty much demonstrated that they are insensitive to the needs of their customers.

I stayed in friday night to study, but since qbank decided to go kaput...

We should revolt against Kaplan and bring them to their knees. Everyone knows word of mouth is the biggest seller for these test things. We'll direct everyone to USMLErx or the first aid USMLE question banks.
 
Well, with my exam in 10 days I really can't afford to go without questions. So I purchased one of the NBME series for $45-- think Kaplan will refund my credit card that amount (yeah, right!).

WTF are they thinking not having Qbank ready at the height of exam season?

Everyone should complain about this to FA so that the Kaplan rating goes down. I'm totally screwed if they don't get this fixed in the next couple of days.
 
I just took this screenshot 2 minutes ago
Picture1.png

They have 20 minutes left...
 
PeterGriffin said:
I just took this screenshot 2 minutes ago
Picture1.png

They have 20 minutes left...

"To ensure uninterrupted usage, please utilize QBank only during the few hours each day that we have it running smoothly. Thank you!"
 
I'm an MS-III studying for step 2 but my fiancee is studying for Step 1 right now and is "suppose" to be using kaplan.

She called them after her first major problem with them last tuesday and one of the operators told her that thursday night they were adding + changing servers and that "there weren't enough ports" and once the total number of ports were taken no one else could log-on.

So, basically they sold more subscriptions than they have the hardware to support. How THAT for unbelieveably terrible, unprofessional, and outrageously infuriating.

Let this be a lesson to you all USMLEWORLD.COM FOR STEP 2 and 3! They blow away Kaplan and they don't bite off more than they can chew 😉

Sorry everyone, be sure to lay into Kaplan pretty hard, remember it's you're 150-200k in debt that they're toying with.
 
its up its up its up!

How odd this is? Getting all excited because Qbank is online!
such is the life of a lowly med student...
 
JayZee said:
its up its up its up!
How odd this is? Getting all excited because Qbank is online!
such is the life of a lowly med student...
Has anyone used this cd??
Was it any good ??because, I am thinking of getting it from ebay.($ 12)
Please share your experience.......... :scared: 😕 😕 🙁
 
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