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Carbon13

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Is it legal to only accept self pay for routine nail care in the private practice setting ?

Regardless of insurance type or coverage, qualifying modifiers, diabetes, laziness, etc, etc....


Reasoning:
No matter how much I discourage routine nail care, I will have endless patients requesting this service.

1. I don't consider this to be worth the time and hassle. It was nice to fill the schedule a few years ago. I don't want to have a team of MA's performing nail care for me either.

2. I find my billing team and office staff spending just as much time chasing down payments from odd ball primary and secondary insurances and Medicare replacement plans in hopes of getting paid a few bucks for this service. They are chasing 45$ instead of 450$.

3. Yeah, I get a few random nail care patients that lead to TNC, MTH excision & other higher paying CPTs. However, majority of those patients I find will locate me directly for those problems as new patients. So, I don't appreciate too much added value in keeping RNC around.

4. I get several patients that "semi" qualify for routine nail care and the ones that don't will argue indefinitely that the previous TFP in California or Kansas or wherever saw them every so many weeks and they never had to pay. Or, "my insurance says I get my nails done 3x per year no matter what" (I absolutely don't like a patient telling me what should or should not be covered).

5. In the recent past I have heard a few stories about pods getting audited by insurance over routine nail codes. I would absolutely have a stroke if I got audited for this reason and had to pay any fines. I would probably submit my CV to Buc-ee's or move to Greenland at that time.

Bottom line: Can I accept cash only or is my only option to punt them to another doctor at initial request ?



Outside example:
I have derm & plastic friends that perform blepharoplasty as self pay only option.
I was told that if you have medical documentation that 30% of vision is obstructed that this is insurance covered procedure.
However, these doctors simply tell even the low vision patients that if they want the service possibly covered by insurance then to go elsewhere.
 
The way my eyebrows perked up when I saw this subject heading...

1. If you can fill your schedule with non-RFC, in other words, actually medically necessary care, congratulations, you are living my dream. Tell people "I'm not that kind of doctor. No, I don't know who is, either." If you want to charge cash for nail care on patients who have a qualifying diagnosis like neuropathy or PAD, I'm pretty sure Medicare legally requires you to submit an insurance claim. If you don't want to trim nails, just stop doing it. If you wish to continue...

2. Make a list of which payers are repeat offenders. When patients follow up with you, let them know their insurance is shafting you and make them sign an advanced beneficiary notice and submit the claim with a GA modifier. "I'm sorry, your insurance has been giving me some trouble. I'll submit this and they might pay, but they're making me have you sign this form." Act like the insurance company is the bad guy, not you, not the patient.

3. Nail care patients generate plenty of referrals...for more nail care.

4. Again have your patients sign an ABN, Everyone drops their attitude when they see the abn.

5. I think if you uniformly bill all nail care as 11721, then your audit risk is much higher. You have to mix up your codes, some people are 11720+11719, and some people are just 11719. This is the kind of lilliputian hair-splitting I absolutely detest, but it is an integral component of any TFP practice.

If you choose to stop trimming toenails, find out about a foot care nurse in the area and hand out that person's business card to your patients. Nail care is not a life-sustaining treatment and you are not obligated to find someone who will do it for them and accepts their insurance.
 
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