- Get ready to mimic the preferences of your attendings/residents, even if you think whatever they're doing is not the best/not evidence based/backwards/whatever. Articulate your point of view and advocate for what you think is right, but back off if you're not getting a favorable response. The only time you want to really raise a fuss is if you're being asked to do something that will put a patient directly into danger.
- If you're admitting/dealing with issues etc, always try to formulate a plan first and then bounce it off attendings and residents. This is the way you really learn what to do. Likewise, by the end of the year you should respond first to pages about critical issues, try to stabilize the situation as much as possible and only then call your resident to see if anything else was necessary. You need to do this so you're not still fresh meat when you're leading the team as a PGY-2.
- Don't be an ass.
- Don't be the guy who orders weird meds and/or always does weird stuff that doesn't conform to local practice customs/guidelines/etc.
- Document EVERYTHING you do. When I cross cover, I write a note every time I do so much as order a Tylenol. It covers your ass. Plus, there's nothing more irritating than coming in the next day and seeing that the night float people ordered a bunch of random stuff with no explanation of what the hell was going on etc. These notes don't need to be long - do a two liner unless you need to include a physical exam etc.
- Signouts need to be good. Streamline them so that the person you're signing out to (who is likely cross covering and admitting and thus has a lot of stuff going on) knows the critical issues/things to follow up etc but no more. There is nothing that sucks more than dealing with the people who want to give you a full H&P on every single pt they're signing out to while you have 3 pagers going off at once and your resident is hounding you to go do the next admission etc. On the other hand, you must make sure you sign out ALL the important info - skipping something essential is a good way to get in trouble when things go awry.
- Keep your notes and discharge summaries concise (I had trouble with this for a while - it takes some time to do right). Put everything in documentation that needs to be there, but no more. This isn't like medical school where the person who writes the longest, most verbose notes packed with the most irrelevant crap wins the prize. Those types of notes take waaay too long to write, and nobody wants to have to read them either.
- Speed is important, but at the end of the day it is probably better to be a bit slow but methodical/thorough than to be 'efficient' but sloppy/dangerous.
- Likewise, tie up loose ends and stick around to ensure your patients get good care (within reason, of course). Don't be like the prelims at my program who zip through rounds, blast out their notes and leave the cross cover person holding the bag to follow up all their consults/labs/imaging that they couldn't be bothered to stick around for. It's poor form.
- Keep an even keel. Be calm, pleasant and professional. Garnering a reputation for being a high maintenance, high drama emotional mess will not win you many friends.
- Clean up. Shave as often as is feasible (if you're a dude). Don't walk around in a filthy white coat like so many residents do. Throw out tattered/ill fitting clothing. Polish your shoes once in a blue moon.
- Don't be the person who is always trying to get their schedule changed around and/or is constantly trying to get some sort of exception made for themselves etc. This is an excellent way to irritate the wrong people.