I recently saw an email exchange regarding a patient admitted for a procedure. Apparently, this was a pretty standard procedure, with specified DRG payment, and average length of stay about 2 days. The patient had a complication from the procedure that was handled conservatively, and they did just fine. However, the doctor taking care of the patient didn't document the complication, a lab abnormality essentially, likely because it was relatively minor and didn't require any further intervention just monitoring. Utilization review team discovered this oversight, and when the complication was included in documentation it increased DRG and length of stay to 4 days and added approximately $4,000 to reimbursement. This became important because of delays in the doctor adding an addendum to his note to include the complication diagnosis. It became sort of a big hassle for the doctor, across several messages being exchanged over email and IT team getting involved to get the documentation completed. So what likely amounted to 30-60 minutes of time and headache for this doctor, and certainly was not compensated, the hospital is clearing an extra $4000.
This must happen hundreds of times a day across the country leading me to believe the system is completely setup to screw doctors.
This must happen hundreds of times a day across the country leading me to believe the system is completely setup to screw doctors.