How do you improve your pharmacy?

[eagles22]

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How do you improve your pharmacy? What do you do to make your customers/patients happy (or less angry)?

We recently started offering waiters something little like whatever candy was on sale for cheap that day. It seems to make people a little more complacent to wait for a longer time.

 

[Electrode]

Constructing a designated waiting area that is equipped with some "wait-encouraging" facilities. Washroom, functional big screen tv, vending machines etc.

You can have the big screens to project/play educative health tip videos; can be how to better control a diabetic condition, or so so so food makes you prone to this or that disease (vice-versa) etc.

But for a customer like me, I'd prefer you play either the CNN or some general tv show. With NCIS, I won't mind waiting for 2hrs, as long it runs that long 🙂 It won't make me "happy", but it will make my waiting experience more tolerable or less irritable...hopefully.

--Just an innovative idea pertaining to this thread.

 

[jayce00]

interest idea!

 

[Pharmacceptance]

TV?!?! This is madness...

IMO put some treadmills in there, toss in some resistance bands for the elderly, and maybe a veggie platter. Gotta whip these people into shape!


or maybe just a TV will do