My group recently started doing RVUs plus base pay within the last year. I like the way it’s set up because it’s like a normal hourly rate, a rate that would be good as is. And then they have a target RVU per hour they want you to hit. If you don’t hit it, it doesn’t matter in terms of your pay. But for every RVU you make over that baseline target, you collect a certain amount of dollars per RVU.
At first I saw a change in a FEW people’s behavior. Hoarding patients, refusing to let the APPs see patients, calling docs and APPs and telling them “you can come in an hour later today.” That lasted for like... a couple weeks. Now things are back to normal. Everyone that seems to work super hard always used to work super hard. The docs who were always a little slow are still a little slow.
As a PA, I am expected to just help out when available so I pick up patients all over. I do admit that if it’s not that busy I will often ask to pick up patients in a doc’s pod before I pick them up because I don’t want to seem greedy. I’d doc already has eight patients and I have two, I might not ask. But when I do need to ask, 75 percent of the time, they’re like “PLEASE see it!”
I think the RVU thing has created a little anxiety for me because I want to meet my target and once you get that BOMB RVU check you could basically buy a brand new car with, you don’t want to give that up. So I think I am more likely to push myself or stay late as compared to how I was in the past. It has only translated into seeing maybe two extra patients per twelve hour shift because I have always worked my buns off and I can only do so much while still being safe. Along those lines I won’t carry more than seven or eight patients at a time because that’s when I stop being safe... plus I want to be able to spend an appropriate amount of time with patients. When we had doctors hoarding patients in the beginning with this system, I always felt like it was crazy when they had fifteen patients and didn’t want me to take ONE of them when I came in. I mean, RVUs aside, don’t you think the patient deserves to see the fresh provider who could devote 100 percent of their efforts to them versus the doc spread too thin carrying every patient in the ER?
For sign outs - if a PA like me signs out to the doc the doc will automatically get the RVU because they always do if they ever see the PA’s patient. But for docs to doc hand offs - we were basically told that whoever does the majority of the work will actually get the RVUs. But this is vague and everyone knows it. I have not seen how this works in practice... So I would say most the docs really don’t stay late; they do some sign outs. HOWEVER - there aren’t really a lot of sign outs because, yes, given the uncertainty about who “gets” the RVU, you do want to avoid having someone else show up on the chart. Therefore most all of us avoid seeing work ups in the last two hours of the shift. This is generally not a problem given shift overlap. However the night doc often hates her life when she comes in and there are five patients to be seen and some in the lobby...
One thing that COULD happen in our ER that doesn’t is docs stealing RVUs from the PAs. If the doc sees the patient they get all the RVUs. If I am concerned about the patient or the doc is concerned and feels they need to see them then great - please see them! It would just be weird if they went in and said “Hi, bye” just to get the RVUs. That’s luckily only happened maybe five times in the last year. First time it happened - I told one of the docs “Hey, I have a cholecystitis in a healthy 40 year old female I am admitting in room 20, just a heads up” because the patient was in her zone. I had spent four hours working this patient up. Was walking in the room to tell the patient she had cholecystitis and this doc slipped into the room and said “Hi, I am Dr So and So, you have cholecystitis and the PA is admitting you. Feel better” - she walked out and that was IT. No questions, no exam, nothing and of course she billed for those RVUs. Hahaha.
I admit that I am guilty of ordering tests before I see the patient if trying to stake my claim on the patient and know it might be ten minutes before I see them. I might order a chest x-ray if the complaint is a cough, a CT on a 90 year old who hits their head, basic labs on a belly pain, etc.