How many consults per night/call?

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agranulocytosis

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Just wanted to get a gauge as to how many consults you guys typically get per night shift or call. Right now I'm on night float where my role is essentially fielding consults from the ED and floors. I'm starting to get a bit more efficient at seeing consults, reviewing the pertinent data for a given complaint before seeing them and trying to go at them in waves as they come. But there are nights where I get slammed with 10 or more, or more frequently, get one really sick patient and all the rest get put on the back burner, which usually results in me typing notes at the end of the day.

Any tips/advice to becoming more efficient at seeing consults?
 
Depends on the rotation and the day. Typical night for our vascular service will have 2 to 6 consults.

[speculation]The number of floor calls is directly proportional to the quality of interns/NPs on the service. If things are tucked in well and the goals of the team are well communicated to the staff, the number of calls is drastically reduced. If orders are forgotten or the interns/NPs only do what the fellows/senior residents tell them to do and nothing more, then the overnight/call people get hammered by the night nurses asking for clarification and orders.
 
On neurosurgery junior call, for consults, we ranged from a low of 6 to a high of 32 for a call period. Triage and grouping low priority issues helps. If you can have a template for written notes or dictate as you walk between places that helps too, but I, unfortunately, spent most of my time trying to piece together the hpi/pmh/psh/meds since patients seem to never know anything. EMR/pharmacy/past records can have useful things like H&Ps or discharge summaries. Likewise, for floor coverage, going to the floor early in the night and asking for issues/order needs prophylactically and asking the nurses to bundle pages or take notes and ask you when they see you for non-urgent (e.g. pain meds, bowel reg, etc).

As a senior/backup, having a strong junior (that knows his limits) helps.
 
Highly variable, depending on the service. You can also get bad nights on any of them and get 75-100% more or easy nights where you get nothing (though the busy nights are more frequent that the quiet nights).

General surgery at our community hospital: 4-6
Specialty services (HPB, Bariatric, Colorectal) at the University Hospital: 1-2
"Lifestyle" services (Endocrine, Breast): 0
Trauma/Acute Care at the University (including traumas): 5-25
Pediatrics: 10-12
Vascular: 4-6
 
On neurosurgery junior call, for consults, we ranged from a low of 6 to a high of 32 for a call period. Triage and grouping low priority issues helps. If you can have a template for written notes or dictate as you walk between places that helps too, but I, unfortunately, spent most of my time trying to piece together the hpi/pmh/psh/meds since patients seem to never know anything. EMR/pharmacy/past records can have useful things like H&Ps or discharge summaries. Likewise, for floor coverage, going to the floor early in the night and asking for issues/order needs prophylactically and asking the nurses to bundle pages or take notes and ask you when they see you for non-urgent (e.g. pain meds, bowel reg, etc).

As a senior/backup, having a strong junior (that knows his limits) helps.

I noticed the NSGY residents at my medical school would do a quick sweep of all the nursing stations ~7-8pm on floors that had their patients and just ask, "Anyone need a NSGY resident?" The nurses a) thought it was funny and b) loved it. The residents a) got less non-acute calls during busy times at night and b) Slept more. (by my estimation at least). Good system 🙂
 
I noticed the NSGY residents at my medical school would do a quick sweep of all the nursing stations ~7-8pm on floors that had their patients and just ask, "Anyone need a NSGY resident?" The nurses a) thought it was funny and b) loved it. The residents a) got less non-acute calls during busy times at night and b) Slept more. (by my estimation at least). Good system 🙂

HA. Idk if it's a universal thing for us, but when I run in to residents I know from the interview trail at conferences this practice seemed to be prevalent across the country.
 
On neurosurgery junior call, for consults, we ranged from a low of 6 to a high of 32 for a call period. Triage and grouping low priority issues helps. If you can have a template for written notes or dictate as you walk between places that helps too, but I, unfortunately, spent most of my time trying to piece together the hpi/pmh/psh/meds since patients seem to never know anything. EMR/pharmacy/past records can have useful things like H&Ps or discharge summaries. Likewise, for floor coverage, going to the floor early in the night and asking for issues/order needs prophylactically and asking the nurses to bundle pages or take notes and ask you when they see you for non-urgent (e.g. pain meds, bowel reg, etc).

As a senior/backup, having a strong junior (that knows his limits) helps.

I hope you are referring to pages and not new consults. I think i'd have to shoot myself if i had 30 new consults/admits on a shift.

During my 6 years at a trauma-heavy university program, i think i had 2 no-hitters. An average night was 6-10 new admits/consults. "Busy" nights were 12-15 new admits.

Our private hospital's service pager for night call was literally held together with multiple layers of tape, it was so abused. You could get upwards of 80 pages a night. They'd come in 2-3 at a time, and it would only beep once, and you'd miss the pages if you weren't careful. That was covering a service of 40-80 patients solo, averaging about 50-60.
 
When I was a resident, my record for consults in a 24 hour period was 48 in a very busy trauma center with a very low threshold for consults. More typical for that institution was 20. At the university hospital, I'd say 6-12 was typical in a day; VA maybe 1 to 3. In general, I found volume not to be the only predictor of pain in regards to consults. Some of the patients at the U were medically complex, or had extensive surgical history, or were in dire straights (ANCs of 0 with DIC and free air) and those could be more difficult to dispatch than I straightforward high speed mechanism with a small spleen lac that needed to be admitted. My general approach to taking care of consults when they were coming in faster than I could dispatch them:

1) Lay eyes on everyone, unless it was a truely not an emergency (g-tube consult, port consult, etc). Get a quick history, touch belly, check labs, look at imaging. When you get good at this, that process shouldn't take you longer than 15 minutes.

2) Figure out who is sick and who is not. The staple acute appy can sit for 20 minutes while you deal with the unstable GI bleeder.

3) Figure out what steps need to happen to get the patient through the system. You can do your orders without doing an H&P. You can call the chief about the patient that needs to go to the OR while you are looking at the imagining of the next patient.

4) Load the boat. Maybe I came from a kindler, gentler, place but if the consult resident was getting buried, the chiefs often helped out. Where I came from at the U the expectation was that the chief saw every consult (we can debate the merits of this). I remember one night where I would see the patient, the chief would see the patient and then I'd go see the next patient while the chief called the attending. We repeated that pattern for about 4 or 5 hours. Conversely, if you have a junior available, make them see something. No one junior to you should be in a call room chilling if you are working.

5) let the paperwork go. I mean the paperwork that won't stop the patient from progressing through the system. Orders need to be done but good sign out can mean that the H&P can be done in the morning. Sometimes that means you do several hours of paperwork post call, but that's the reality of a busy night.
 
Sorry to intrude, but I wonder...

1. Since the surgeon on-call usually gets 5+ calls/night, do surgeons end up spending the whole night at the hospital instead of going home and having to come back every time the pager goes off?

2. What happens when more than one emergency occur and there's only one on-call surgeon? For example, if a trauma surgeon is operating on a critically-injured patient and the paramedics drop off another critical case, what happens?

Thanks,
 
I hope you are referring to pages and not new consults. I think i'd have to shoot myself if i had 30 new consults/admits on a shift.

During my 6 years at a trauma-heavy university program, i think i had 2 no-hitters. An average night was 6-10 new admits/consults. "Busy" nights were 12-15 new admits.

Our private hospital's service pager for night call was literally held together with multiple layers of tape, it was so abused. You could get upwards of 80 pages a night. They'd come in 2-3 at a time, and it would only beep once, and you'd miss the pages if you weren't careful. That was covering a service of 40-80 patients solo, averaging about 50-60.

I was talking for a 24 hour "call" period and I meant 30+ new consults/admits, on a busy call we can easily get 200 pages. Yes, it is sickening/self harm inducing. A busy night would be 12-15 new consult/admits and 100+ pages ranging from "are you on spine" to "gsw head/blown pupil."
 
I noticed the NSGY residents at my medical school would do a quick sweep of all the nursing stations ~7-8pm on floors that had their patients and just ask, "Anyone need a NSGY resident?" The nurses a) thought it was funny and b) loved it. The residents a) got less non-acute calls during busy times at night and b) Slept more. (by my estimation at least). Good system 🙂

That is not a good a idea as it sounds. The purpose of night team is to manage emergencies or issues that arise at night, not do paperwork/work that should've been done by day team. Trust me, you'll be busy enough at nights anyway. If you hang out by nurses station, they'll ask you to fill out pnumovax sheet etc "since you're there". They'll also ask you a lot more questions since they too want to "load the boat." Maybe if you have a 10-12 pt census its doable, but when you're taking care of all surgical pts at night, it'll take out 1-2hrs of your time.

I agree with the above poster that quality of day intern/junior equates too # of calls night team get about pts. Its the day team's job to tuck pts in.
 
Sorry to intrude, but I wonder...

1. Since the surgeon on-call usually gets 5+ calls/night, do surgeons end up spending the whole night at the hospital instead of going home and having to come back every time the pager goes off?

2. What happens when more than one emergency occur and there's only one on-call surgeon? For example, if a trauma surgeon is operating on a critically-injured patient and the paramedics drop off another critical case, what happens?

Thanks,

To answer Q2 first, At our level 1 trauma center, there is a "backup" trauma attending, that is usually only called in if two OR cases are going at the same time. But otherwise, if the trauma attending is in the OR (with the chief resident or fellow) the midlevel resident is in charge of the trauma bay and does the evals, calls into the OR with updates or if needed, the attending will scrub out and the chief/fellow will remain in the case and continue damage control.

As far as Q1, it depends on the setup I guess. In a situation with residents who are in house overnight, my attendings only ever come in if they need to operate overnight. Otherwise, the residents do all the evaluating and paperwork, and the attending just sees them in the morning if they needed to stay. Likewise, if you don't have residents, you may have a PA to cover new consults. Otherwise, if its a non-critical consult, you probably delegate it to the AM, and urgent/emergent ones you'd come in i guess.

My program varies on service (and only discussing the nighttime shifts):
VA: PGY1 covers all floor pages and ER consults, PGY2/3 covers the ICU. Maybe 2-3 consults a week there overnight
University: Three different services are covering "consults". Trauma is its own dedicated team. Rarely do they have a no hitter. The average 24hr period results in 11 consults (they have done the stats), a good 75% of those occur at night. My worse night was 21 consults in an 8hr stretch from 8pm to 4am. This is a team though that consists of at least a senior level resident (Fellow, PGY5 or PGY4), and midlevel resident (PGY3 or 2) and some scattering of interns/ER docs/etc. And the attending is in house and when **** is hitting the fan, either in the OR or in the trauma bay running the show, so while stressful, doesn't fall entirely onto any of the residents. The transplant service covers their own stuff, and again, if you get 1-2 consults a week, its a stretch. But you also cover the procurements and admitting the preop recipient, which could count as consults, which happens about once a week at our institution. All other patients (gen surg, surg onc, vasc, CT, we don't have peds at university), floor calls by the NF intern, ER consults by the NF midlevel. Average maybe 2-4 a night, frequently had no hitters, but also could get hit with double the expected, plus these patients have a much higher tendency to crap out than the typical consult I see at the private hospital.
Private Hospital: NF team consisting of an intern (answers floor pages on the 100+ gen surg, vascular, thoracic, peds, onc, colorectal pts), a PGY2 that covers the ER/floor consults, and a PGY4 which is the in house chief to cover chiefy things and to operate. That ER manages to give about 10-12 consults a night (I literally think no one in Bergen County NJ should have a gallbladder still, but they seem to find there way to our ER), although I have had the incredibly rare (of 7 weeks of NF, so 35ish calls, maybe 1 or 2 times) had close to a no hitter. Also have had stretches with 16-20 calls, where I sent each of my 3 med students to see non-urgent ones, while I saw a few more critical ones, and send the intern to see the DVT consult or to drain the back pus.
 
Covering GS/Vasc/Thoraci at a fairly busy community hospital, 7-15consults/admits per 24hr period average, minimum 2, maximum i heard was 34.

Get a system and stick to it. time after time.
 
7-8 was too close to change of shift for us, I used to make the rounds around 10, and finished up by 1130 or so. Unless there were traumas(and there usually were) I got to sleep most of the night.
 
Disagree to an extent.

I certainly don't just hang out at the nurse's station. But when I was on call intern year, I would make it a habit of "tucking in the patients, then tucking in the nurses" as we called it- at around 10pm or midnight I would walk around and see the floor patients. Before I started, I would let the charge nurse know - she would page the nurses to let them know I was there and they'd track me down if there were questions or issues.

It never took long, and after that I would go directly to the call room. I very rarely got the obnoxious colace/tylenol/"clean up the orders" pages after this and would get some quality sleep unless there were real issues going on.
It depends. If it's a weekend, and no one has been up on the floor for hours and hours, then I'll stop by the floor. If it's a weekday, and the daytime guys were there until 5-7pm, I don't really feel the need to stop by again.

I usually do a sweep through the SICU, since they won't ask me for unimportant stuff, and it's right near the call rooms. There's no right or wrong answer, and it depends on the nursing staff, how sick your patients are, what your staff/senior/chief expects of you, what was signed out to you to do, etc.

As for new consults/traumas/admits, it varies wildly. I don't think I've ever admitted more than 10 people in a night, and if that's happening, I'll have help. If I had 30 consults, I might just walk off the top floor of the hospital. I almost had a no-hitter last weekend, and then a closed loop SBO rolled in at midnight...but at least I got to do the case.
 
Average is probably 7-8 in 12 hours here at out main facility. I did have a 2 week stretch averaging 14 in 12 hours, including trauma, and that was getting a little bit painful by the end.
 
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