New Dentist advice/ mentorship

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dentaldream21

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I am a new dentist working in a medicaid office and there's been quite a few times I'm put in situations where I feel rushed or pushed to do procedures I'm not comfortable with. Mentorship is low in my office and I feel like I need an experienced dentist mentor who I can be very honest with to give me advice in difficult situations. Also any forums, courses would you suggest to further my skills? I have a year contract with my office, but I'm not sure I can handle the work environment (unexperienced assistants, high patient volumes, poor dental materials, people constantly pushing you to do more work faster, no mentorship). Should I stay in my office or try to find a better office geared towards mentorship (which may be difficult in the pandemic) Also what happens if you do a less than ideal restoration? Has anyone ever experience repercussions of that?

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you should tell the office manager to schedule less patients if they triple book and you cannot handle it. or just go at it at your own pace and let the office manager reschedule patients that wait too long. they will either learn to schedule to your pace or they will let you go (this is pretty hard unless you suck majorly because it is hard to find experienced dentists to work medicaid office.

you should do clinically acceptable restorations, they do not have to be perfect (tertiary anatomy, art form) but they should have closed margin, flossable interproximal contact, all caries removed, and comfortable occlusion. you should keep the prep dry so the fillings will not debond, no overhandg. stuff like that. crowns should have closed margin (precement and post cement xray) and comfortable occlusion and flossable contacts. your speed will pick up. just do these and there should be no repercussion (hey, you did try your best right?)

go on instagram and search (restorative, fixed prosth, any dental topic) and follow those accounts. when you see more pictures of other providers' styles you will get it (it will click). No mentorship is required. Seriously, mentorship promised outside of school is a unicorn. why should someone pay you to make them money and also teach you for free? it does not make sense. Use youtube and instagram to your advantage for this. there are many "online dental educators now". their work are perfect. by watching them, your work will increase in quality and speed as well.

I am a new grad dentist at well working in a 30% medicaid office. I can't imagine working 100% medicaid office. it is a soul sucking experience where you do fillings after fillings and extractions after extractions. Patient population of medicaid have extensive caries (all kissing class II in the posterior teeth) that take forever to finish.
 
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Medicaid heavy offices can certainly be a challenge.

On one side, often on an emotional level, providers can (and do) feel some altruistic desire to treat the "underserved"

On the other side objectively, you have overhead expenses to meet, and with the fees that medicaid pays, that can certainly be a challenge, and a challenge that is bared out very clearly at the end of the month when the production/collection/overhead numbers are run.

The true thing, that many, especially policy makers and/or the emotional causes side of things groups, that often dominate the discussion spectrum on so many levels these days, is that the rates that medicaid pays, are below what one's typical expenses are for the amount of time it takes to do something in dentistry, so then it becomes a volume game to keep paying the bills. That is the reality for so many dentists who participate with medicaid, and to try and OBJECTIVELY point that out, one will almost certainly face the scrutiny of "you're just a rich dentist...." line almost immediately. At which point it's an emotions vs facts "discussion"/argument, and unfortunately when it comes to issues like healthcare expenses, the emotional side will often dominate the topic, and do so in an aggressive way.

In my own office, the rates that medicaid pays me for work on those 21 and under is roughly 40% on average of what my usual fees are. For those over 21, those reimbursement rates basically get cut in half (cut by 49% over the under 21 rates to be exact). For the 21 and under crowd, I'm basically just covering my overhead. I am loosing money, on the over 21 medicaid patients. That's not an emotional thing, that is purely objective, based on the numbers in my practice that I have seen for the last decade plus since my home state of CT last increased the medicaid rates
 
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I work at a ~90% Medicaid office. It is an amazing office with x-rays & N2O on every operatory and it looks like a high end clinic. I have an operating microscope for endo and upper mgt usually gets everything I need. The only major problem is our computers (about 45 for 27 operatories, office, consult rooms, and front desk) are lacking memory and speed so we occasionally get x-ray and charting malfunction. They upgraded my computer so I won't have to wait 30 min to get into a pt's chart. If our computers are down, we close the office. At our company, we do capitation on Medicaid, which means we get paid whether the pt shows up or not. There is a tendency to undertreat capitation (at my previous DMO).

I've been working on Medicaid for 19 yrs. A lot of dentists treatment plan unnecessary work such as fillings for stains & incipient caries. Those incipients (D1 & D2 depths) can be watched. It is just unnecessary work for capitation and Medicaid. We had a part-timer do a filling on D1 interprox caries and the pt complained of extreme sens and pain afterwards that I had to do a RCT.

Not doing unnecessary work will free up a lot of time on your schedule. We always get these druggies and Meth addicts (I was sued by one) and they are a nightmare. We also get a lot of walk-in ERs. If I can't do ideal restorations because the caries are endless and they don't want extraction, I just code sedative fill (D2940). Fortunately we have a regional director (newly promoted) who is a member of the state Board and he is a great mentor to our new grads.
 
No such thing as "mentorship" in this profession. Dentists have a tendency to "eat their young".

Go on DentalTown.com. Lots of help and resources there. I learnt lots there. More helpful than dental school ever was.
 
Do you work for dental dreams? I only guess because that is your name. The concept of mentorship for young associates is rare. Your friend may have been lucky to find a 60 year old dentist who teaches him step-by-step to place an implant. But there are also 60 people in my graduating class who entered corporate work like myself and received no mentor at all. Feel free to read dental town, ask questions. No question is stupid. Take CE courses. Text your friends what they would do for this xray, this tooth, etc. Over time your skill will improve even without a mentor. You saw 2-4 patients a day in dental school. I saw 30 patients a day in my first job on day 1. Repetition increases skill. If you want to quit, then go ahead. A contract means nothing. Give your 90 days notice, pay them back the $10,000 fee for quitting before a year. It's up to you if you hate the job enough to break those possible rules in your contract. DO NOT do less than the standard of care for patients. Morally it's wrong; practically it bites you back in the butt. You may have to redo the filling/crown, you may get a disgruntled patient and end up giving records to the state dental board or you may get sued.

Do whats right for the patient, follow the standard of care, leave your job before the year is up if you really want to, and know that you may never find a job with a great mentor.
 
Give your 90 days notice, pay them back the $10,000 fee for quitting before a year.

Jesus, a $10,000 penalty fee for leaving under a year?! This must be an "American" thing. So harsh. Would never sign a contract like that. That tells me the owner is a douchebag. Same thing with unreasonable restrictive convenants (which I've heard isn't really enforceable and more used as a "scare tactic" than anything else). Those two things gives you all the insight on what the owner is like and they're likely to screw over the associate.

Unfortunately, 90 day notice is pretty standard here in Canada too for associateships. I think it's a dumb business move to keep someone who doesn't want to be there for 90 days. They're not going to be motivated to work hard at all.

I practice in Canada but went to an American dental school. Heard horror stories about DentalDreams and Aspen Dental in particular.
 
$10,000 fee for quitting or paying back a $10,000 signing bonus because you didn’t fulfill the contractual obligation? Most likely the latter.
 
Do you work for dental dreams? I only guess because that is your name. The concept of mentorship for young associates is rare. Your friend may have been lucky to find a 60 year old dentist who teaches him step-by-step to place an implant. But there are also 60 people in my graduating class who entered corporate work like myself and received no mentor at all. Feel free to read dental town, ask questions. No question is stupid. Take CE courses. Text your friends what they would do for this xray, this tooth, etc. Over time your skill will improve even without a mentor. You saw 2-4 patients a day in dental school. I saw 30 patients a day in my first job on day 1. Repetition increases skill. If you want to quit, then go ahead. A contract means nothing. Give your 90 days notice, pay them back the $10,000 fee for quitting before a year. It's up to you if you hate the job enough to break those possible rules in your contract. DO NOT do less than the standard of care for patients. Morally it's wrong; practically it bites you back in the butt. You may have to redo the filling/crown, you may get a disgruntled patient and end up giving records to the state dental board or you may get sued.

Do whats right for the patient, follow the standard of care, leave your job before the year is up if you really want to, and know that you may never find a job with a great mentor.
Not sure how you saw 30 patients a day and maintained standard of care.
 
I am a new dentist working in a medicaid office and there's been quite a few times I'm put in situations where I feel rushed or pushed to do procedures I'm not comfortable with. Mentorship is low in my office and I feel like I need an experienced dentist mentor who I can be very honest with to give me advice in difficult situations. Also any forums, courses would you suggest to further my skills? I have a year contract with my office, but I'm not sure I can handle the work environment (unexperienced assistants, high patient volumes, poor dental materials, people constantly pushing you to do more work faster, no mentorship). Should I stay in my office or try to find a better office geared towards mentorship (which may be difficult in the pandemic) Also what happens if you do a less than ideal restoration? Has anyone ever experience repercussions of that?
Tough position. I’ve interviewed with offices like this and I wasn’t a fan. Lots of sketchy dentistry going on. Like others said, make sure they schedule you enough time. If they aren’t willing to do that I’d recommend leaving. It’s not worth the stress in my opinion.

As far as a mentor I think its difficult to find that unless you already know someone personally in the field like a close friend or family member that’s willing to work with you. What helps me is talking to dentists that graduated a few years ahead of me (17-19). They kind of helped put being a new grad into perspective for me and gave good tips since they just went through it recently.

also, if you end up leaving (or getting let go) don’t feel bad about it. Finding a practice that is a good fit isn’t easy and often takes a few tries especially for new grads.
 
Not sure how you saw 30 patients a day and maintained standard of care.
you can if it is mostly prophy/recall exam and no treatments. like 15 min a patient.

$10,000 fee for quitting or paying back a $10,000 signing bonus because you didn’t fulfill the contractual obligation? Most likely the latter.

the contract is usually you need to give 90 days to leave, if you leave before 90 day notice and they cannot find another dentist (solo doc office), you have to pay a penalty fee. some give out retention/sign on bonus so if you leave before the term is up, you have to pay it back as well.

to be honest, 90 days to leave is standard here.
 
I think you can see 80-90 patients a day (including exams) and still maintain standard of care.

You've mentioned it before that you stick to procedures that are efficient, predictable in your hands and profitable. You stay awy from less predictable procedures. So regardless of the number of patients you see .... you have it down to a predictable system. I believe your favorite is RctBuCrn. This is well within the GP's standard of care.

Where dentists get into trouble with standard of care is when they dabble in those "specialized" procedures. Imagine having a heavy schedule and then an emerg with an implant (insert any other specialized procedure) you placed shows up. You have patients waiting and now you have to "rush" a "non-predictable" maybe less than comfortable procedure with that emergency. This is where problems with standard of care arise. You are fully versed in dealing with a predictable restorative procedure, but you may not have the experience to deal with a "specialty" complication.
 
I think you can see 80-90 patients a day (including exams) and still maintain standard of care.

For me, std of care for 90 pts would be sort of intimidating. It's the charting that would scare me. With my efficient templates, DA's input, sterile logs (my DMO requires it to minimize sterile breaches), and my 65 wpm typing, it usually take me 5 min per chart to meet Board and Legal stds. Writing up 90 charts would take me about 4 1/2 to 5 hrs.
 
You've mentioned it before that you stick to procedures that are efficient, predictable in your hands and profitable. You stay awy from less predictable procedures. So regardless of the number of patients you see .... you have it down to a predictable system. I believe your favorite is RctBuCrn. This is well within the GP's standard of care.

Where dentists get into trouble with standard of care is when they dabble in those "specialized" procedures. Imagine having a heavy schedule and then an emerg with an implant (insert any other specialized procedure) you placed shows up. You have patients waiting and now you have to "rush" a "non-predictable" maybe less than comfortable procedure with that emergency. This is where problems with standard of care arise. You are fully versed in dealing with a predictable restorative procedure, but you may not have the experience to deal with a "specialty" complication.

That's where the trick exists. Keep it predictable and profitable. RCTBUCrn is the most predictable in my arsenal. Not all procedures require a specialist either. One example is a slam dunk implant placement. What lets a GP sort out slam dunk v. difficult implant placement is a CBCT. If you got a CT and you got 9mm of bone width and 15mm to IA (which happened to be a case that I had yesterday) and you understand the prosthetics/occlusion of your single unit restoration, implants can be placed in 5 mins or so. After interpreting the CT and numbing, flapless implant placement makes the process a lot easier and faster. Remove gingiva (if you got enough KT, if not, miniflap and apical displace your KT, pilot drill, PA, final drill, place implant, verification PA, healing cap, final PA, POI, dismiss.

Not all specialty procedures are difficult, and there are easy ones. Learn to filter out the easy ones or gain enough experience to be able to handle more difficult ones with ease and the workflow is so much easier. There's many reasons I don't do ortho. I hate it, I have no passion for it, it interrupts my schedule and workflow, it's not a oneshot deal, and I get a lot of referrals from ortho.
 
There's many reasons I don't do ortho. I hate it, I have no passion for it, it interrupts my schedule and workflow, it's not a oneshot deal, and I get a lot of referrals from ortho.

I can't stand ortho too. It doesn't interest me at all. I see alot of GP's in metro areas do Invisalign (and it seems expected in those areas) but I don't think it's worth the CE. Better to punt that to orthodontist.

I really want to get into implant placement especially now that I'm 4 years out. Looking into taking the AAID Maxicourse. Which implant course did you take?
 
For me, std of care for 90 pts would be sort of intimidating. It's the charting that would scare me. With my efficient templates, DA's input, sterile logs (my DMO requires it to minimize sterile breaches), and my 65 wpm typing, it usually take me 5 min per chart to meet Board and Legal stds. Writing up 90 charts would take me about 4 1/2 to 5 hrs.

My templates are really comprehensive with "selections" that I just tell the DA to keep while deleting the rest of the fill in the blanks. Writing the same essay over and over is inefficient. Premade long form SOAP notes made my life a lot easier. It's the same thing over and over. RMHX/EOE/IOE/Clinical findings, Diagnosis, Treatment options, treatment recommendations, pros/cons of each option, reason for recommendation, patient's selection, procedure notes anesthetic, ext - troughing,sectioning,type of suture,method of suture, rct, access, location, WL, any perfs,extra findings/root fractures, etc...) I dictate all my findings to my staff, it's their job to sort (select the choices from my template) and write and for me to sign upon review. It's like a word vomit that my staff eventually got used to doing for me. They seem to do it well since I don't have to modify it very often.

I can't stand ortho too. It doesn't interest me at all. I see alot of GP's in metro areas do Invisalign (and it seems expected in those areas) but I don't think it's worth the CE. Better to punt that to orthodontist.

I really want to get into implant placement especially now that I'm 4 years out. Looking into taking the AAID Maxicourse. Which implant course did you take?

Took a weekend course and just read up on it. Placing an implant isn't rocket science. Keep the easy, refer the hard. You don't really need to to place 80 implants in a week to get the feel for it, as think of it like an endo, but for bone. Most of it is common sense. Don't heat the bone, use sharp drills, use chilled saline (cooler irrigants have better cooling and specific heat capacity of the liquid counteracts the heat generated from the procedure), know where you're drilling, know vital structures, understand the long axis of the your proposed restoration v. where the bone is at, know the importance of KT and how to get a good cuff around your implant, know when your implants are failing and how to fix it, and so on...

Let's look at a single tooth upper or lower workflow. First thing, take a CT. Do you have enough bone? Is it going to take more than 15 minutes or require a bunch of follow ups. If the answer is yes, probably should refer. If you have enough bone, how much bone do you have? Know the width and height. Width dictates width of implant. Don't have enough width, or ambigious? Look into versah burs and expand the bone after pilot drill. Height (determined by sinus/IA/mental/vital structures, determines length of implant). From there, you know width/length of implant that you should place. Give yourself lots of leeway. Next, look at position of proposed crown. Does it coincide with where the bone is? Bone will always determine where you can place the implant, but you should try and get the implant as close to the center of the crown and long axis of the tooth as much as possible for minimal lateral forces and optimal loading. Next, keratinized tissue, do you have enough? Do you need some? Can you apically displace keratinized tissue via miniflap to get a cuff around your restoration. If not, refer to perio to get KT + implant placement.

Now, if they've passed the referral gauntlet, now is the time for action. Open the area (bur, punch, or scalpel) to expose the bone. Drill pilot half to depth. Take a PA, if good, drill to full depth, then depending on your drill set, drill to final. Slow is not good here. The slower you go, the more friction you generate, and the more you're burnishing the bone. I prefer to undersize my osteotomy unless they got Type I bone. Place implant. I place 1-2mm subcrestal. Take PA to verify. If it doesn't look good, now is the time to back it up, change implants, graft and wait, or whatever needs to be done to make it look good. If it's good, then place your healing cap and take a final PA. 1 week follow up to make sure soft tissue is good, 3 week to make sure no bone loss occuring or suppuration.

This is a simplified version, use whatever system works best in your hands. I like internal hex, but I'm starting to like conical connection as well. I used to love restoring tri-lobes (I never placed them), but they tend to get more bone loss. Use whatever works best in your hands.
 
Last I checked, there were at least 10 dentists who are going to prison for Medicaid fraud this year alone. The hoverboard dentist is probably the most widely known of them all. I read this is common during an election year, as incumbent attorney generals make a name for themselves by ramping up their audits and close harassment like inspections on providers.

The state budgets are also way down due to the pandemic, so the states are watching their numbers closely - including their Medicaid spending. Unfortunately, dentists are under tremendous pressure to produce by their employers during covid19 economy - to keep up with their numbers or find another gig. So more Medicaid fraud is happening across healthcare, and dentistry is no exception.

I stopped seeing molar RCT and oral surgery Medicaid patients last summer. They are all getting referred to the next Medicaid provider. I have worked in the Medicaid insurance trenches long enough and for the most part it was positive experience - despite high cancellations, few bad mannered patients (one patient I dismissed from my office actually threatened she would call Donald Trump on me haha), others would leave negative google reviews because they were denied to be seen at the office with no mask, and so many other strange experiences. Medicaid world can be a circus, but it’s worth while to gain a lot of experience the first few years out of schools. It toughens you up as a dentist and see things from a different perspective.

I’m quitting dentistry soon, just focusing on managing my offices and other businesses. But I have a lot of stories and crazy stuff that happened in my years as a Medicaid provider - I could write a book about it.
 
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