Which retail chain (CVS, Walmart, Walgreen's, Kroger, Kmart, Target, etc.) has the best pharmacy workflow that you have witnessed? Optimal as in most efficient for the pharmacy staff, as well as most safe for the patient...
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Optimal retail workflow
Started by PharmDBro2017
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In my experience workflow varies from store to store even within the same company, so I don't know if your question really has a valid answer.
A good staff= best workflow
I think Walgreens has the best work flow....they had those conveyor belts that kept everything going....if Walgreens actually had 2 to 3 pharmacists....2 clerks to dedicate checking out and 5 techs. 1 at the drive through, 2 at drop off, 2 filling at all times
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It use to be the incessant questions about the number of board/exam questions on whatever (e.g. pimples) that drove me crazy but I see it's been replaced with the, 'which chain is best' nonsense. I'm going to give you the definitive/forever answer: so write it down. IT'S NOT THE CHAIN YOU WORK FOR, IT'S THE PHARMACISTS YOU WORK WITH. See, if you work with a-holes (90% of pharmacists), your work life will suck. When you work with the 10% of great pharmacists out there, you could care less about which corporate entity signs your check.
Can't speak for others, but I like WAG's workflow. Rx is scanned. Typed. Data/DUR reviewed by pharmacist (if something wrong, RPh corrects on screen). Leaflet prints. Gets filled. Product review. Then sold and counseled. With the upfront data review, you have a "clean" leaflet that prints out. Traditionally, before scanning, if everything was typed, filled, and sent down to RPh with hardcopy with something wrong, RPh would hand back to tech to fix and start all over. WAG has been doing the imaging for over 10 years now
I agree with the wags system. I really like the uo front verification before it prints.
I always work at a newer walgreens where the final verification is thru pictures taken on the filling machines and I love it. Never have to touch an rx unless I'm filling or the picture is not clear or incomplete. Or the obvious ringing up a customer
I always work at a newer walgreens where the final verification is thru pictures taken on the filling machines and I love it. Never have to touch an rx unless I'm filling or the picture is not clear or incomplete. Or the obvious ringing up a customer
I worked Walgreen's as a P1 in 2013 but my store didn't have those conveyor belts, that sounds ideal. Obviously working as an intern (tech) is much different... we weren't adequately staffed and I had to count/get the drive through/and clerk the front register at times... it wasn't good. They had cut back staffing quite a bit in their pharmacy.
Interesting post to username correlation. I agree with you for the most part, though.
