Personality conflicts with rxm...

[DoctorRx1986]

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Hi guys and gals, I’ve been working for 1 retail chain for 5.5 years and have worked with many personalities and never had a problem . For 4.5 years, my home store was a busy 24 hour pharmacy where I worked every other weekend and occasionally on weekdays . I never had any issues or clashes with the rxm or staff pharmacist . Despite the craziness, I was much happier. Due to schedule changes , a year ago, I was transferred and my home store is now a relatively low volume store of about 130 scripts a day with no drive-thru and I work there every other Thursday and Friday. The problem is that the rxm is a complete SOB and jerk . The man is in his mid to late 50s, never married, no children, and middle eastern . I love ME people but have had a variety of clashes with this man. He’s temperamental, a stickler, rude, and condescending . I don’t see him regularly because the shifts are 10 hours both days and I am the only rph on duty but he has come by on occasion and seems to have a problem with any little detail . I’m 32 and I’ve had to control my mouth because I want to tear him apart personally and put him in his place . Unfortunately, I know I must control myself. You make any mistake or do something that I and many other pharmacists have done hundreds of times in a variety of pharmacies I’ve worked with and he seems to bark at you . For example, one time I was swamped with several transfers and couldn’t get to them by the end of my shift . I left a note asking him to please take care of the transfers and on one visit he was condescending and rude and told me that just like he doesn’t like for me or another pharmacist to “inherit his problems”, he doesn’t want to inherit mine. Ummmm...excuse me, but at nearly every pharmacy I’ve worked with in almost 6 years, every pharmacist has left me either a few problems or transfers to take care of and I deal with it. I don’t see the big deal . It’s small **** like that that I don’t agree with . Another thing is that on my shifts even though the tech is good, it’s like he has no set shift - sometimes comes in at 8 am, other times at 10 am . No consistency . Plus, now that it’s flu season, it just so happens that on one of my days there every other week, he has to go with the rxm to the clinic and I end up working alone for most of the ten hour shift . And with little help from the floor (IC3). Though it’s not that busy, when you’re alone, I shouldn’t be dealing with the front, verifying, and filling because my one and only tech is not there due to some flu clinic . The point is I’m not a happy camper even though it’s consideted low volume . A friend of mine says higher volume is better because you don’t have periods when you’re alone . The rxm is a douche and he still has taken his sweet time to complete my annual evaluation . He wants to meet with me for that . In my previous home store, in almost 5 years, I never had the rxm meet with me for an evaluation . Always get a 3-3.3 in 5 years. This f*ker will probably give me some bs evaluation just like he did with another pharmacist I know when this was his home store . I’m trying to get out and want the scheduler to change my homestore without explaining to her the reason why . I don’t want this to go up to the DM. How would you deal with this and anyone have any solid excuses I could give to my scheduler so she changes my homestore without questioning me further? I’m even thinking of outright inventing a personal problem or life circumstance that no one can question so I get the hell out of that place . I can be evil and try to get him into trouble with the company and give him a scare as vengeance but I’m trying to avoid that. I’d rather work in a busier store with techs, good vibes, and decent rxm and staff . Good camaraderie. Please help with ideas on how to approach this situation . Thank you . Also, I apolgize for the lack of paragraphs as I’m typing this from an iPhone . Thanks.

 

[wagrxm2000]

I solely use a phone, it's not hard to push enter twice to start a new paragraph.

Yes that's the only sentence I read from that long paragraph.

 

[Prosperity8]

To be honest, he is right and you are wrong. I worked for WAGs for 6 years. It is unacceptable for my partner to leave transfers for me the next day. No matter how many transfers are for that day, I make sure it is done and have never left any for my partner. You need to have better work ethic.

 

[owlegrad]

Some issues it is impossible to resolve on your shift and they have to be left for the next day. For example if the other pharmacy is closed you obviously can’t do the transfer that day.

But leaving it because you are ‘too busy’ is really just another way of saying your time is more valuable than the RXM. Why are you too busy but he or she has time? It’s just laziness.

 

[DoctorRx1986]

Some issues it is impossible to resolve on your shift and they have to be left for the next day. For example if the other pharmacy is closed you obviously can’t do the transfer that day.

But leaving it because you are ‘too busy’ is really just another way of saying your time is more valuable than the RXM. Why are you too busy but he or she has time? It’s just laziness.

Owlegrad, way to judge me. If you didn’t read everything, I come from a very high volume store that fills nearly 800 prescriptions a day and never had a problem with ANYONE. Suddenly I’m at a low volume store that does approximately 1/8 the volume of my former store and I have an issue - obviously it’s not a performance issue if I was able to deal with my 24 hour store. It’s a difference in personality and the fact this guy doesn’t have tact and thinks because he’s in his late 50s he can just talk down to a 32 year old “kid” like me . It’s actually crazy at a low volume store I have an issue with the rxm and never did previously anywhere else . And I’ve floated all over the city and worked with hundreds of people and have been well liked and considered a decent, not necessarily perfect, but a decent pharmacist .

 

[DoctorRx1986]

To be honest, he is right and you are wrong. I worked for WAGs for 6 years. It is unacceptable for my partner to leave transfers for me the next day. No matter how many transfers are for that day, I make sure it is done and have never left any for my partner. You need to have better work ethic.

Prosperity, having a decent work ethic doesn’t mean you get absolutely everything taken care of on your shift . That is the goal but if you can’t achieve that for a variety of reasons, some work is left for the next shift . That’s how it works in over 50 pharmacies I’ve worked in . Transfer doesn’t get done ? Ends up being my responsibility on my shift because I understand the rph working before me is a human being and not a cog or machine and stuff happens. You are a stickler and probably somewhat uptight like this guy and I don’t say it as an insult, it’s just your personality trait . You try to be perfect always. Anyway, after a 10 hour shift, I may stay 20-30 minutes top to clean up, catch up if necessary, but to hell that I’m going to stay 1 or 2 hours extra like this rxm . Maybe that’s what he expects but he can eat dog food if he thinks it’s somehow my duty to stay that long to get everything done . Like I said, 20-30, maybe even up to 45 minutes tops once in a blue moon. The guy has issues and as I said , another pharmacist who is now rxm himself had problems with this guy as well. Not just me .

 

[Lnsean]

Hi guys and gals, I’ve been working for 1 retail chain for 5.5 years and have worked with many personalities and never had a problem . For 4.5 years, my home store was a busy 24 hour pharmacy where I worked every other weekend and occasionally on weekdays . I never had any issues or clashes with the rxm or staff pharmacist . Despite the craziness, I was much happier. Due to schedule changes , a year ago, I was transferred and my home store is now a relatively low volume store of about 130 scripts a day with no drive-thru and I work there every other Thursday and Friday. The problem is that the rxm is a complete SOB and jerk . The man is in his mid to late 50s, never married, no children, and middle eastern . I love ME people but have had a variety of clashes with this man. He’s temperamental, a stickler, rude, and condescending . I don’t see him regularly because the shifts are 10 hours both days and I am the only rph on duty but he has come by on occasion and seems to have a problem with any little detail . I’m 32 and I’ve had to control my mouth because I want to tear him apart personally and put him in his place . Unfortunately, I know I must control myself. You make any mistake or do something that I and many other pharmacists have done hundreds of times in a variety of pharmacies I’ve worked with and he seems to bark at you . For example, one time I was swamped with several transfers and couldn’t get to them by the end of my shift . I left a note asking him to please take care of the transfers and on one visit he was condescending and rude and told me that just like he doesn’t like for me or another pharmacist to “inherit his problems”, he doesn’t want to inherit mine. Ummmm...excuse me, but at nearly every pharmacy I’ve worked with in almost 6 years, every pharmacist has left me either a few problems or transfers to take care of and I deal with it. I don’t see the big deal . It’s small **** like that that I don’t agree with . Another thing is that on my shifts even though the tech is good, it’s like he has no set shift - sometimes comes in at 8 am, other times at 10 am . No consistency . Plus, now that it’s flu season, it just so happens that on one of my days there every other week, he has to go with the rxm to the clinic and I end up working alone for most of the ten hour shift . And with little help from the floor (IC3). Though it’s not that busy, when you’re alone, I shouldn’t be dealing with the front, verifying, and filling because my one and only tech is not there due to some flu clinic . The point is I’m not a happy camper even though it’s consideted low volume . A friend of mine says higher volume is better because you don’t have periods when you’re alone . The rxm is a douche and he still has taken his sweet time to complete my annual evaluation . He wants to meet with me for that . In my previous home store, in almost 5 years, I never had the rxm meet with me for an evaluation . Always get a 3-3.3 in 5 years. This f*ker will probably give me some bs evaluation just like he did with another pharmacist I know when this was his home store . I’m trying to get out and want the scheduler to change my homestore without explaining to her the reason why . I don’t want this to go up to the DM. How would you deal with this and anyone have any solid excuses I could give to my scheduler so she changes my homestore without questioning me further? I’m even thinking of outright inventing a personal problem or life circumstance that no one can question so I get the hell out of that place . I can be evil and try to get him into trouble with the company and give him a scare as vengeance but I’m trying to avoid that. I’d rather work in a busier store with techs, good vibes, and decent rxm and staff . Good camaraderie. Please help with ideas on how to approach this situation . Thank you . Also, I apolgize for the lack of paragraphs as I’m typing this from an iPhone . Thanks.

Sounds like you're the one with the problem honestly....also what does his personal life have to do with anything? Whether he's married or not is none of your business. Your whole rant is immature.

 

[PA_dud3]

It takes me around 3-5 minutes to transfer an Rx. Maybe an additional 1-2 for entry. Our store was 300/day and I was the only one other than the RPh doing data entry. No offense, but how hard would it have been to just finish the transfers? What else irks this guy? It just sounds to me like you're not getting along as well as you'd like but he hasn't really said much to you. Maybe you could try to be a bit more nice to him, idk.

 

[owlegrad]

Of course that is the way it works in the over 50 pharmacies you have worked at. I would go so far as to say it happens at 100% of the pharmacies you have worked at. Because you are the one doing it, lol

You just don't like working with an RXM who calls you out on it. How hard is it to just get transfers done on your shift? Just use the speakerphone and keep verifying while you are on hold. I do not think I ever left a transfer for another pharmacist unless it was totally unavoidable, like the other pharmacy was closed or not answering the phone.

 

[Prosperity8]

I once had a floater who left me with a bunch of transfers for the next day. I called that pharmacy to make sure they were not shut down due to fire, snow storm or tornado. I reported that floater to my district manager and got her written up. Sorry if I question your work ethic but you need to see from your manager perspective too. Leaving transfers or voicemail for the next pharmacist is a big no-no and you just violated an unwritten rule.

 

[DoctorRx1986]

I once had a floater who left me with a bunch of transfers for the next day. I called that pharmacy to make sure they were not shut down due to fire, snow storm or tornado. I reported that floater to my district manager and got her written up. Sorry if I question your work ethic but you need to see from your manager perspective too. Leaving transfers or voicemail for the next pharmacist is a big no-no and you just violated an unwritten rule.

Prosperity, perhaps I failed to clarify, but it’s not as if I left an entire stack of transfers . Maybe out of 6 transfers, I completed 4 and left 2. Also, keep in mind most of you guys seem to think of a transfer as just 1 prescription . In some cases, it’s a whole profile for just 1 person. Now multiply one profile with a number of meds times 3 or 4 new patients. There are other things beyond just transfers . First 2 hours of most of those shifts, I am alone with no tech and if I am up front at drop off/pick up or during a consult, I obviously cannot answer the phone right away . Well, when I get to it, on one or two occasions it was the rxm calling just to let me know about some random issue and he gives me an attitude about why I didn’t answer the phone quickly . Highly irritable person. I’m up front but he gets upset because I didn’t answer the call right away. It’s how you say things - not necessarily what you say . He is no one to talk to me with an attitude . The only people who can do that are my parents and they never do that so makes me wonder who this guy thinks he is .

 

[owlegrad]

I solely use a phone, it's not hard to push enter twice to start a new paragraph.

Yes that's the only sentence I read from that long paragraph.

I can't believe you aren't weighing in on this. I guess we will never know what you think of this issue (formatting and inability to use a phone correctly aside).

 

[Prosperity8]

Prosperity, perhaps I failed to clarify, but it’s not as if I left an entire stack of transfers . Maybe out of 6 transfers, I completed 4 and left 2. Also, keep in mind most of you guys seem to think of a transfer as just 1 prescription . In some cases, it’s a whole profile for just 1 person. Now multiply one profile with a number of meds times 3 or 4 new patients. There are other things beyond just transfers . First 2 hours of most of those shifts, I am alone with no tech and if I am up front at drop off/pick up or during a consult, I obviously cannot answer the phone right away . Well, when I get to it, on one or two occasions it was the rxm calling just to let me know about some random issue and he gives me an attitude about why I didn’t answer the phone quickly . Highly irritable person. I’m up front but he gets upset because I didn’t answer the call right away. It’s how you say things - not necessarily what you say . He is no one to talk to me with an attitude . The only people who can do that are my parents and they never do that so makes me wonder who this guy thinks he is .[/QUHe might have an attitude but that comes with the title. Like it or not, he's the manager and have more authority than you. Personality conflicts are usually not fixable.

Prosperity, perhaps I failed to clarify, but it’s not as if I left an entire stack of transfers . Maybe out of 6 transfers, I completed 4 and left 2. Also, keep in mind most of you guys seem to think of a transfer as just 1 prescription . In some cases, it’s a whole profile for just 1 person. Now multiply one profile with a number of meds times 3 or 4 new patients. There are other things beyond just transfers . First 2 hours of most of those shifts, I am alone with no tech and if I am up front at drop off/pick up or during a consult, I obviously cannot answer the phone right away . Well, when I get to it, on one or two occasions it was the rxm calling just to let me know about some random issue and he gives me an attitude about why I didn’t answer the phone quickly . Highly irritable person. I’m up front but he gets upset because I didn’t answer the call right away. It’s how you say things - not necessarily what you say . He is no one to talk to me with an attitude . The only people who can do that are my parents and they never do that so makes me wonder who this guy thinks he is .

He might have an attitude but that comes with the title. Like it or not, he's the manager and have more authority than you. Personality conflicts are usually not fixable. You can either compromise or work hard and get promoted to RXM and you call the shots. I have a feeling you are too prideful and too confident. I don't think you like people calling you out.

 

[Sine Cura]

You work there only occasionally ("every other Thursday and Friday") so what is the problem aside from him being responsible for your eval?

If you want to transfer they can't stop you?

 

[TheBlaah]

I have a feeling you are too prideful and too confident. I don't think you like people calling you out.

Based on their response from this threat and briefly skimming their previous thread, I'm inclined to agree with this.

 

[DoctorRx1986]

He might have an attitude but that comes with the title. Like it or not, he's the manager and have more authority than you. Personality conflicts are usually not fixable. You can either compromise or work hard and get promoted to RXM and you call the shots. I have a feeling you are too prideful and too confident. I don't think you like people calling you out.

You are correct in that personality differences really cannot be resolved . However, I know many RXMs all over the city and none have the attitude and unpleasant demeanor this guy has . They are generally far more laid back and will only call someone out due to serious negligence or very serious matter, not an issue or two that was unresolved . Yes, you are right that I can be a bit prideful but I also am not overly confident as I know I am certainly not perfect and there’s always room to learn . If I make a serious mistake that resulted in harm to a patient or some other matter, then fine, call me out . But don’t call me out for nonsense because I didn’t finish something as if I was twiddling my thumbs and drinking a margarita the whole shift . And if the rxm or someone else has something to say, he or she can broach the topic diplomatically and with respect . Not with an attitude or condescendingly as if I owe him anything .

 

[pencilandpen]

ahhh, I been to those slower stores where the pharmacists follow every little rule down to the letter lol, and gets annoyed if you dont do things their way
"here we do things like this and this" so anal about things
u know whats a good solution to this? have corporate cut more hours and over load you with work so that there is no time to be petty about anything

also hes in his 50s? isnt it time to push him out and replace him with a new cheaper grad?

 

[wagrxm2000]

I can't believe you aren't weighing in on this. I guess we will never know what you think of this issue (formatting and inability to use a phone correctly aside).

You want me to read that long @## paragraph? It looks even longer on a phone.

I guess I will.

Edit: I scanned it and it looks like the typical complaining thread. I'm going to assume the OP is lazy and in the wrong like every other one of these threads.

Edit 2: I will say this, OP, every store is different. You know this is a store where the rxm has high expectations (this is not my store fyi). If the rxm never leaves work for the next person, they will expect the same respect when they are gone. For all we know the rxm stays over to make the store look perfect (definitely not me) so when they see a mess, it probably infuriates them.

 

[Xarelto-10]

Your post is a cry for sympathy for your predicament and/or seeking approval of your own take on the situation.
Yeah it’s none of your or our business that your DM is married or not, that he is from the Middle East or Mars.

Get life and do your job.

 

[BenJammin]

Sorry but you're just not a good coworker. Leaving work for other people, gossiping about their personal life, etc. You don't sound like someone I'd want to work with.

 

[APN-59 rph]

And this ..dear Newbies.. will be your "professional" existence in the job of druggist...IF you choose to accept it...

 

[Idk17]

Prioritize unresolved issues and transfers you're leaving for the next guy ahead of less important things that don't need to be done right away. If a certain amount of work has to be left for the next guy, he'd rather you leave him with a few more refills (or whatever) than leave him with all of your annoying phone calls and insurance issues.

When I go into work (overnights in LTC), I regularly see things sitting around that could've been resolved hours (sometimes 10+ hours) earlier but weren't, because the day shift would rather verify a few normal orders or process a few refills than make a phone call or do some task that everyone hates doing.

Even if other posters are wrong and you're a hard worker, you're probably still doing the same crap I just described - which tends to make people hate working after your shift.

 

[Sine Cura]

OP is still a floater after 5+ years... enough said.

 

[DoctorRx1986]

OP is still a floater after 5+ years... enough said.

Actually, ever think it’s been a choice ? I’ve been offered stores more than a few times since I first started but I have declined and have explained I’d rather float . It’s also much easier to get time off when you float and in my experience there is greater flexibility. Plus, I have three stores where I’m a regular and once again one of them is another 24 hour high volume store . Once again, no problems . You and most others here bury someone and make judgments without seeing the full story . And apparently selectively choose what you read because no one here addresses what I mention about the lack of technician at times on my shifts or the fact this guy has had problems with other pharmacists . You also assume I’m leaving behind insurance issues or leaving major unresolved problems behind and that is not the case. What is a priority? If I just have several waiters and vaccines pending or those 2 transfers the patient said he’ll pick up in a few days? Sorry but I’m not going to drop everything else at that moment for the transfer that apparently is not critical . Once the urgency of the waiters and vaccines is over, I’ll get to it and if for some reason I can’t, it is up to the next rph . I don’t know where you guys live but seems like you work in slower districts . In my state and city, as I said, when I’ve been to a variety of stores, it’s not uncommon at all for me to walk into a pharmacy and have the staff or rxm leave me a few pending issues or transfers and I think nothing poorly of them . But keep thinking you are all shining stars for pharmacists because I guarantee you’re not .

 

[CetiAlphaFive]

Actually, ever think it’s been a choice ? I’ve been offered stores more than a few times since I first started but I have declined and have explained I’d rather float . It’s also much easier to get time off when you float and in my experience there is greater flexibility. Plus, I have three stores where I’m a regular and once again one of them is another 24 hour high volume store . Once again, no problems . You and most others here bury someone and make judgments without seeing the full story . And apparently selectively choose what you read because no one here addresses what I mention about the lack of technician at times on my shifts or the fact this guy has had problems with other pharmacists . You also assume I’m leaving behind insurance issues or leaving major unresolved problems behind and that is not the case. What is a priority? If I just have several waiters and vaccines pending or those 2 transfers the patient said he’ll pick up in a few days? Sorry but I’m not going to drop everything else at that moment for the transfer that apparently is not critical . Once the urgency of the waiters and vaccines is over, I’ll get to it and if for some reason I can’t, it is up to the next rph . I don’t know where you guys live but seems like you work in slower districts . In my state and city, as I said, when I’ve been to a variety of stores, it’s not uncommon at all for me to walk into a pharmacy and have the staff or rxm leave me a few pending issues or transfers and I think nothing poorly of them . But keep thinking you are all shining stars for pharmacists because I guarantee you’re not .

So is it a slow store or not?

 

[DoctorRx1986]

So is it a slow store or not?

Relatively slow which is why it doesn’t make sense for me to have a problem when I’m used to high volume stores . And the one tech I have is sometimes not there, doesn’t come in at a set time consistently, etc . Other day I was all alone for for nearly 7 hours and had 10 people in a group come in for vaccines . No help from the store because no one is really trained in the pharmacy . And while getting everything ready, phone ringing off the hook, others at drop off or pick up and the line getting longer because my one and only tech was on a flu clinic . Never happened at higher volume stores . So, at least on one of my days there, I’m getting screwed because the flu clinics end up happening on my day and the rxm and tech go together . I end up alone .

 

[wagrxm2000]

Oh come on the very first response said press enter twice to start a new paragraph and you still won't do it.

If you can't even do that, I see why you don't think you should complete your job.

I think most here have probably worked at low volume stores. In September they might do 5-10 shots a day. Each shot should take what maybe 5 minutes?

All I'm hearing is excuses.

 

[d2rx]

Relatively slow which is why it doesn’t make sense for me to have a problem when I’m used to high volume stores . And the one tech I have is sometimes not there, doesn’t come in at a set time consistently, etc . Other day I was all alone for .

My advice to you is to prioritize your work and get those transfers done first, before dealing with other issues. Forget about product review and other issues and clean up other issues first.

You have to adjust to the managers expectations.

His age, marital status, race, etc has nothing to do with how he does his job.

Personally I try to get the job done before leaving, even if I end up staying a few minutes over.


Sent from my iPhone using Tapatalk

 

[BenJammin]

Relatively slow which is why it doesn’t make sense for me to have a problem when I’m used to high volume stores . And the one tech I have is sometimes not there, doesn’t come in at a set time consistently, etc . Other day I was all alone for for nearly 7 hours and had 10 people in a group come in for vaccines . No help from the store because no one is really trained in the pharmacy . And while getting everything ready, phone ringing off the hook, others at drop off or pick up and the line getting longer because my one and only tech was on a flu clinic . Never happened at higher volume stores . So, at least on one of my days there, I’m getting screwed because the flu clinics end up happening on my day and the rxm and tech go together . I end up alone .

Are you kidding me? You fill 150 a day and cannot complete 6 transfers during your shift. Those are YOUR words. You need to step it up and quit leaving work for your coworkers. They're having to work harder to pick up the slack you leave behind.

 

[KennethCool]

At my store, it is very common for the previous pharmacist to leave me some transfer requests. It's not big deal, we don't make it a priority. Why should we? When people transfer out, they are not longer our customers. It blows my mind that people think this is a big deal.

 

[hye345]

At my store, it is very common for the previous pharmacist to leave me some transfer requests. It's not big deal, we don't make it a priority. Why should we? When people transfer out, they are not longer our customers. It blows my mind that people think this is a big deal.

Yeah I agree... not super-common, but also not a huge faux-pas.

 

[awval999]

I don't know why this is so hard.

You're a floater. You should be used to different personalities.

He is the Rx Manager. You are not. You rarely work in his store. A couple days a schedule? So he's a bit different than the other Rx Managers you deal with? He wants a clean counter when he comes in? Fine. So be it.

You know what your response should have been?

"I'm sorry Sir, that won't happen again."

Done.

 

[BenJammin]

At my store, it is very common for the previous pharmacist to leave me some transfer requests. It's not big deal, we don't make it a priority. Why should we? When people transfer out, they are not longer our customers. It blows my mind that people think this is a big deal.

You call to transfer out? Seriously?

 

[wagrxm2000]

At my store, it is very common for the previous pharmacist to leave me some transfer requests. It's not big deal, we don't make it a priority. Why should we? When people transfer out, they are not longer our customers. It blows my mind that people think this is a big deal.

Wait these are transfer outs? That's even worse, not sure what chain this is but Walgreens transfer out fax is so quick.

Side note: I don't think these are the responses OP was expecting.

 

[CetiAlphaFive]

Relatively slow which is why it doesn’t make sense for me to have a problem when I’m used to high volume stores . And the one tech I have is sometimes not there, doesn’t come in at a set time consistently, etc . Other day I was all alone for for nearly 7 hours and had 10 people in a group come in for vaccines . No help from the store because no one is really trained in the pharmacy . And while getting everything ready, phone ringing off the hook, others at drop off or pick up and the line getting longer because my one and only tech was on a flu clinic . Never happened at higher volume stores . So, at least on one of my days there, I’m getting screwed because the flu clinics end up happening on my day and the rxm and tech go together . I end up alone .

You're describing a normal day as though it's a crazy exception.

If you're a floater, how do you know what the tech schedule is?

 

[DoctorRx1986]

You're describing a normal day as though it's a crazy exception.

If you're a floater, how do you know what the tech schedule is?

It’s not normal in my experience for me to be alone and have no help and suddenly have 10 people in a group coming at the same time for MMR vaccine. Even at very busy stores, even if 10 people showed up, I would have at least 1 or 2 techs assisting me . In terms of the tech, seems to be he comes in at 8 am or 10 am and there is no set schedule . Yesterday, an assistant manager from the floor asked if he could come in at 4:30 am to help with unloading the truck . Well, guess what? Since he had been working since so early, he left home early and once again I end up alone . That’s not my problem if the stores needs help and uses the tech . I’m pretty sure that happens only because I’m technically a floater there and the tech is probably always working when the rxm is on duty . Things like this I’m not used to and never had a problem with elsewhere . And if the one and only tech is gone, at least have people trained to help in the pharmacy . None of this is acceptable and I’m sorry to say many of you guys are pointing the finger but it’s easy to do so until you find yourself in a ****ty situation after 5.5 years. It’s not as if I’m just a new rookie pharmacist complaining after this long . If I’m complaining after 6 years, then it’s because something is different and off.

 

[owlegrad]

Well I will say I never had a group of 10 people come in for a vaccine together. But I don't see what that has to do with not getting transfers done. Surely it didn't take you the 10 hour shift to do 10 vaccines?

I mean I can understand complaining about it. It must have sucked to be by yourself and trying to keep the pharmacy under control while preparing and administering that many vaccines, sure. But once you get through that bottle-neck it is right back to the grind, right?

 

[CynicalIntern]

Actually, ever think it’s been a choice ? I’ve been offered stores more than a few times since I first started but I have declined and have explained I’d rather float .

I hate to break it to you, but this is the decision you made. There are very few upsides to being pharmacy manager. The ability to say "This is the way we do things, if you don't want to do them this way you can hit the road" is one of them. If he's not asking you to break company policy, then you do what he says.

 

[3boooda]

Hi guys and gals, I’ve been working for 1 retail chain for 5.5 years and have worked with many personalities and never had a problem . For 4.5 years, my home store was a busy 24 hour pharmacy where I worked every other weekend and occasionally on weekdays . I never had any issues or clashes with the rxm or staff pharmacist . Despite the craziness, I was much happier. Due to schedule changes , a year ago, I was transferred and my home store is now a relatively low volume store of about 130 scripts a day with no drive-thru and I work there every other Thursday and Friday. The problem is that the rxm is a complete SOB and jerk . The man is in his mid to late 50s, never married, no children, and middle eastern . I love ME people but have had a variety of clashes with this man. He’s temperamental, a stickler, rude, and condescending . I don’t see him regularly because the shifts are 10 hours both days and I am the only rph on duty but he has come by on occasion and seems to have a problem with any little detail . I’m 32 and I’ve had to control my mouth because I want to tear him apart personally and put him in his place . Unfortunately, I know I must control myself. You make any mistake or do something that I and many other pharmacists have done hundreds of times in a variety of pharmacies I’ve worked with and he seems to bark at you . For example, one time I was swamped with several transfers and couldn’t get to them by the end of my shift . I left a note asking him to please take care of the transfers and on one visit he was condescending and rude and told me that just like he doesn’t like for me or another pharmacist to “inherit his problems”, he doesn’t want to inherit mine. Ummmm...excuse me, but at nearly every pharmacy I’ve worked with in almost 6 years, every pharmacist has left me either a few problems or transfers to take care of and I deal with it. I don’t see the big deal . It’s small **** like that that I don’t agree with . Another thing is that on my shifts even though the tech is good, it’s like he has no set shift - sometimes comes in at 8 am, other times at 10 am . No consistency . Plus, now that it’s flu season, it just so happens that on one of my days there every other week, he has to go with the rxm to the clinic and I end up working alone for most of the ten hour shift . And with little help from the floor (IC3). Though it’s not that busy, when you’re alone, I shouldn’t be dealing with the front, verifying, and filling because my one and only tech is not there due to some flu clinic . The point is I’m not a happy camper even though it’s consideted low volume . A friend of mine says higher volume is better because you don’t have periods when you’re alone . The rxm is a douche and he still has taken his sweet time to complete my annual evaluation . He wants to meet with me for that . In my previous home store, in almost 5 years, I never had the rxm meet with me for an evaluation . Always get a 3-3.3 in 5 years. This f*ker will probably give me some bs evaluation just like he did with another pharmacist I know when this was his home store . I’m trying to get out and want the scheduler to change my homestore without explaining to her the reason why . I don’t want this to go up to the DM. How would you deal with this and anyone have any solid excuses I could give to my scheduler so she changes my homestore without questioning me further? I’m even thinking of outright inventing a personal problem or life circumstance that no one can question so I get the hell out of that place . I can be evil and try to get him into trouble with the company and give him a scare as vengeance but I’m trying to avoid that. I’d rather work in a busier store with techs, good vibes, and decent rxm and staff . Good camaraderie. Please help with ideas on how to approach this situation . Thank you . Also, I apolgize for the lack of paragraphs as I’m typing this from an iPhone . Thanks.

Just talk to your scheduler and be honest with her. Also talk to your DM, they are probably know about the bad behavior of that pharmacist. Pharmacist need to be respective to others.

 

[ancienbon]

I was a floater for a month after i was demoted. I always tried to type all my scripts before i left. As for transfer,i would make sure i complete them before i close. But there are instances where the transferring pharmacy is closed and transfer will have to de done the next day. Now that you know he does not want any issues from the previous day,be sure to complete all your tasks.
My new manager does not like to do any narcotics left over. So i have to make sure i fill all my narcotics before i leave. Though i don't mind if she leaves c2 for me to do..

 

[jecpharm89]

I would recommend talking to your DM about it or the store manager. It is understandable to sometimes leave work for the next pharmacist, but it seems like he is trying to give you a hard time intentionally. What concerns me about your post is the long shift with no tech while the tech is on a flu clinic? That is ridiculous as it is not putting your patients at top priority, especially during flu season!! Before you do that though you should sit down with this manager and tell him in a respectful manner you don't feel comfortable with his communication with you and attempt to address your concerns. If he is rude or condescending during that interaction, escalate it to his boss. Keep a document with bullet points on everything that is going wrong with the RXM. Good luck!

 

[ancienbon]

Actually, ever think it’s been a choice ? I’ve been offered stores more than a few times since I first started but I have declined and have explained I’d rather float . It’s also much easier to get time off when you float and in my experience there is greater flexibility. Plus, I have three stores where I’m a regular and once again one of them is another 24 hour high volume store . Once again, no problems . You and most others here bury someone and make judgments without seeing the full story . And apparently selectively choose what you read because no one here addresses what I mention about the lack of technician at times on my shifts or the fact this guy has had problems with other pharmacists . You also assume I’m leaving behind insurance issues or leaving major unresolved problems behind and that is not the case. What is a priority? If I just have several waiters and vaccines pending or those 2 transfers the patient said he’ll pick up in a few days? Sorry but I’m not going to drop everything else at that moment for the transfer that apparently is not critical . Once the urgency of the waiters and vaccines is over, I’ll get to it and if for some reason I can’t, it is up to the next rph . I don’t know where you guys live but seems like you work in slower districts . In my state and city, as I said, when I’ve been to a variety of stores, it’s not uncommon at all for me to walk into a pharmacy and have the staff or rxm leave me a few pending issues or transfers and I think nothing poorly of them . But keep thinking you are all shining stars for pharmacists because I guarantee you’re not .

I agree. On this forum some pharmacist are too judgemental without knowing the whole story. They always want to blame the Op. I remember when i was getting demoted a whole bunch of posters were speculating that i must be the problem and that was not the case.

 

[KennethCool]

You call to transfer out? Seriously?

Of course not. Let me be a bit more clear. Most pharmacies in my area will request transfers by fax. These transfer requests are left in a special pile. When I have a minute, I transfer the scripts out by fax. Easy.

 

[M0df]

You came here to vent. The problems you are describing are very common place. Lack of tech hours. Flu shot season. Transfers.

I skimmed through most of your replies but didn't see if you actually talked to this RXM. You know, like face to face or maybe on the phone for more than 30 seconds? You seem to have a problem meeting him for your evaluation.

 

[CetiAlphaFive]

It’s not normal in my experience for me to be alone and have no help and suddenly have 10 people in a group coming at the same time for MMR vaccine. Even at very busy stores, even if 10 people showed up, I would have at least 1 or 2 techs assisting me . In terms of the tech, seems to be he comes in at 8 am or 10 am and there is no set schedule . Yesterday, an assistant manager from the floor asked if he could come in at 4:30 am to help with unloading the truck . Well, guess what? Since he had been working since so early, he left home early and once again I end up alone . That’s not my problem if the stores needs help and uses the tech . I’m pretty sure that happens only because I’m technically a floater there and the tech is probably always working when the rxm is on duty . Things like this I’m not used to and never had a problem with elsewhere . And if the one and only tech is gone, at least have people trained to help in the pharmacy . None of this is acceptable and I’m sorry to say many of you guys are pointing the finger but it’s easy to do so until you find yourself in a ****ty situation after 5.5 years. It’s not as if I’m just a new rookie pharmacist complaining after this long . If I’m complaining after 6 years, then it’s because something is different and off.

Wow.
You wouldn't make it as an RPh in my area.

 

[PharmtoCS]

I agree. On this forum some pharmacist are too judgemental without knowing the whole story. They always want to blame the Op. I remember when i was getting demoted a whole bunch of posters were speculating that i must be the problem and that was not the case.

Everyone seemed to be a lot more sympathetic toward you when despite your hard work, you thought you were going to be fired but ended up being demoted.

The OP, on the other hand, got called out by the manager for not finishing a task that is not overly difficult. He gets overly offended because he is such a model employee who could do no wrong and is now out for blood.

 

[sozetone]

Just call and have them fax them over! if they show they show. I sometimes just toss the xfer slips in the shredder after that and go home. Ive done it many times. I am a manager at WM. Ive never had a problem, as long as you contacted the pharmacy they should show up. If they dont, tell patient you asked and the pharmacy did not send. Let the patient do something other than suck up medicade tax dollars for colace and benadryl. lol...sorry long day,

 

[Deja]

Has anyone here worked at a 130 scripts store with no tech help for the whole day during flu season? its definitely not a cake walk

I will say this though, you will have to adjust to your manager's working style

when I worked at a "busy" store, me and my manager never touched each others problems, we always took care of them ourselves even if it had to wait a day

I now work at a store similar to where you are, me and my manager have a really good working relationship and we make detailed notes on the problems that we couldn't get to for the other person. we have an understanding that we both work really hard and **** happens

actually now that I think about it, I think the main problem here is that your manager doesn't think that you are working hard enough. The transfer issue was just an excuse for him to point this out. there has to be other things that's bothering him.I get annoyed too when I see work left behind by pharmacists that I don't think works hard enough

He could also be a **** manager... which manager in their right mind would let a floater work in a store with no help? lol I know that would never happen at my store hha

 

[Deja]

Just call and have them fax them over! if they show they show. I sometimes just toss the xfer slips in the shredder after that and go home. Ive done it many times. I am a manager at WM. Ive never had a problem, as long as you contacted the pharmacy they should show up. If they dont, tell patient you asked and the pharmacy did not send. Let the patient do something other than suck up medicade tax dollars for colace and benadryl. lol...sorry long day,

I would say what you are doing is worse than what OP did... you tossing out the transfer request without getting the transfer, then the next pharmacists comes in and doesn't know wtf is going on and get yelled at by the patient

OP could've easily tossed out all the transfer requests without calling and just said he did by your logic

 

[Prosperity8]

When I first started out as a floater for WAGs, I never once left a transfer for the next pharmacist. Whether it's at busy 500+ rx/day or 150 rx/day store with not tech help, I make sure it's done. It takes no more than 10 minutes to call and do the transfer. Not only that, according to the OP this was a transfer out. At WAGs, the computer will automatically do everything for you and you need to do is input the other pharmacy fax number and rx number. It takes 1 minute to do it. I suspect there's some kind of work habit from the floater that is really bothering the pharmacy manager.