two things:
1) I called collegeboard and they said that for me (I took the SAT in 2002), I would need to request them to look into their archives for them to get my score. Also, they said that the $25 is non-refundable and when I asked why that point was even made, they said that if they had difficulty locating my scores, they would not refund my $25 fee. After hearing that I laughed at the person telling me this and then said I would call back.
2) I called UPENN and they said that it's not a big deal. I was told, "if you find them, great. If not, it's not a big deal, a lot of people are having this problem."